Mel Milutin Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Most recent role working for leading privately owned company that specialised in commercial and industrial heating, cooling, and ventilation systems. I had worked for the company for nearly 10 years, where I played an integral in the company's success in Continuous Improvement, fortifying its policies and procedures to ensure its operations remain sustainable for many years to come. Critical client relationships I won and serviced include: CVA Property Consultants, Good Guys & Best Friends, Bayford Group, and Dixon Kestles- Reporting directly to the Managing Director (managed maintenance contracts)- Managed the service department and its profitability by achieving budgets- Ensured the highest standard and quality of a service is provided to all clientele- Drove sales growth and identified new market opportunities to optimise team performance- Identifying, developing and implementing service improvements- End to end project management on top of daily completion of work tasks / responsibilities- Resource management, including identifying and negotiating improved supply contracts- Provided leadership to teams, motivating them to ensure consistent level of high performance- Staff recruitment and selection, training and mentoring'- Oversaw all compliance matters- including safety analysis and risk management- Project managed implementation of new Job Management Software (IMS), AroFlow- Successful implementation of staff reward system for outstanding staff performance

Melbourne, Australia

Previous role, where I made my mark as a pragmatic and trusted practitioner of Continuous Improvement within a fast paced, dynamic food / FMCG manufacturing environment. Working for a global leader in food categories, I established a reputation a high performing manager that made key contributions to the business' profitability through improved focus on Process Reengineering. Led technical team in the effective management of a 24/7 equipment portfolio consisting of 15,000 vending and post mix machines, FCB (frozen carbonated beverage) units and commercial refrigerators situated across Victoria. Clients included: nightclubs, hotels, petrol stations, retail outlets, restaurants, sporting venues and airports. Special projects management included special event installation of equipment for the Grand Prix, Spring Racing Carnival and the 2006 Commonwealth Games - Oversaw daily operations of Marketing Equipment Management (MEM) Division- Provided Subject Matter Expertise to national team across the country- Extensive interaction and communication with management to drive profitability- Assisted Sales Division, clients, staff, technical specialists and various external providers - Led organisational expertise on best practice large-scale Equipment Repair and Service - Assisted conversations on compliance issues and ongoing technological advancements - Staff recruitment, supervision, training of team, including external contractors - Resources management to ensure quick response times on all call outs - Optimisation of technician routes reducing average drive times - Oversaw all compliance matters- including safety analysis and risk management- Managed expenditure budget comprising of: capital equipment, labour and storage - Maintenance of capital, equipment and resources within plant - Played integral role in relocation of plant to smaller more efficient premises

Melbourne, Australia

Earned my "stripes" initially starting off in hands-on servicing role within a world leading industrial and commercial engineering firm specialising in product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems