Mel Ramirez Email & Phone Number

Orlando, Fl, Us

Jacksonville, Fl, Us

Works on complex projects from inception to completion driving results to meet client and company expectations. Partners with FIS internal teams (product development, sales, client relations, technology solutions, service delivery, networking, etc.) to fulfill project tasks and milestones. Prepares reports, conducts Scrum sessions or meeting sessions, and facilitates communications serving as liaison between FIS technical/non-technical teams with clients. Manages project risks, tracks issues, escalates problems, presides over resolutions, and ensures completion of projects at or under budget.Accomplishments:• Successfully managed multiple projects helping to alleviate internal personnel constraints and ensuring client satisfaction leading to an overall 40% immediate improvement in client surveys.• Assisted financial institutions in modernizing their banking applications by working their conversion projects, at completion saving them over $800,000 in personnel costs, and increasing productivity growth.• Collaborated with senior and executive level personnel helping them achieve financial savings worth millions of dollars while equipping them with cutting-edge technology for sustainable growth.

Consulted and provided solutions to protect the standard of living for my clients. Recommended solutions for clients to save money, minimize exposure to risks, and attain financial goals. Conducted one-on-one meetings selling insurance (annuities, auto, disability, health, life, and property) and other services through a needs-centric, consultative approach by word-of-mouth only.

Managed the overall sales and operations of a banking center. Lead the branch team to drive positive sales results, maintain standard operations environment, and meet customer service level goals. Analyzed financials, controlled operations, calibrated business activities, prioritized actions, and implemented plans to grow profitability.Key Achievements:— Increased branch loan production by 202% YOY ending August 2015— Increased branch checking account deposits by 232% YOY ending August 2015

Charlotte, Nc, Us

Managed the overall sales and operations of a banking center. Lead the branch team to drive positive sales results, maintain standard operations environment, and meet customer service level goals. Analyzed financials, controlled operations, calibrated business activities, prioritized actions, and implemented plans to grow profitability.Key Achievements:— Increased loans by 296%, credit cards by 247%, and branch assets by 182% YOY in 2012— Increased loans by 333%, credit cards by 367%, branch assets by 111%, investment revenue by 809%, non-interest income by 39%, and net income by 50% for YOY in 2011

Leader of 8 banking centers and 40+ employees. Directed bank’s sales management program and business development plans. Developed and set retail department level sales goals. Provided operational expertise, conducted audits and compliance reviews; ensured security standards met. Identified areas for improvements, led bank retail project management initiatives, and implemented changes. Coached and trained managers towards goal achievement and career development. Conducted performance reviews of employees. Conducted interviews, screened applicants, and hired prospective managers and bankers. Collaborated with senior management on bank projects and operations.Accomplishments:• Key contributor in multimillion-dollar bank core conversion project.• Managed opening projects for new banking centers successfully opening 8 new locations.• Increased total deposits by 1,512%, non-interest income by 1,461%, and profitability by 939% for the period beginning June 2008 through the end of 2010; the #1 district at the bank

Owned and managed the overall operations of a fast paced franchise restaurant. Fulfilled main objectives to generate revenue growth and increase profitability. Lead and managed personnel, oversaw the customer service experience, managed store assets, project management, book keeping, and marketing.

Us

Managed the overall sales and operations of a banking center. Lead the branch team to drive positive sales results, maintain standard operations environment, and meet customer service level goals. Analyzed financials, controlled operations, calibrated business activities, prioritized actions, and implemented plans to grow profitability.- Branch on target towards achieving 1-year deposit growth goal of $10 million (total deposits were over $7 million)

Us

Co-managed the overall sales and operations of a banking center. Lead the branch team to drive positive sales results, maintain standard operations environment, and meet customer service level goals. Analyzed financials, controlled operations, calibrated business activities, prioritized actions, and implemented plans to grow profitability.

New York, Ny, Us

Licensed insurance representative responsible for advising clients, providing solutions to minimize risks, and retirement planning.

Westlake, Texas, Us

Licensed stock broker responsible for providing excellent customer service to high net worth domestic and international clients, processed securities transactions accurately, mitigated risk to the company, and communicated with clients crucial but time sensitive information (economic data, market trends, financial analysis, technical analysis, news, etc.)- Appointed team subject matter expert in Margin Trading & Execution- Completed Tax & Retirement Training in 2000- Completed Broker Securities Training in 1999