Mel Singh Email & Phone Number

Brisbane, QLD, AU

Brisbane, QLD, AU

Brisbane, Queensland, Australia

Banyo, Queensland, Australia

Australia

Brisbane, Australia

Brisbane, Australia

New Zealand

• Building strong relationships with both branches and customers.- Complete monthly review with branch on debtor performance and items for resolution- Regular branch visits - Visit key customers as required
• Managed Credit overdue debt to ensure prompt payment and minimise risk.- Achieve cash collect and ageing targets as required- Follow up and collect all overdue accounts; ensuring all relevant people are notified.
• Assess Credit worthiness and open new accounts.- Assess all new account applications by performing all relevant credit checks within SLA of 2 working days from receipt application. If urgent within 8 working hours..
• Assist with transition to centralised AR function - Assist branches with implementing policies and procedures as part of transition to a centralised credit function.
• Complete Debtor administration in timely - Follow up and resolve queries promptly- Follow up and resolve queries promptly- Compile required documents in cases of litigation or when further security is required
• Monthly reporting - Compile summary report on key metrics (cash collect, aged debt, write-offs, overdue actions)- Compile and send monthly reports for each branch

New Zealand

• Responsibilities/Achievements:
• Collections and negotiation of payment for outstanding debt and monitor payment where there has been credit extensions.
• Managing all the credit work queues ensuring accounts are being actioned and progressed through the collections pipeline.
• Works with a minimum of supervision on collection of overdue accounts.
• Handle disputed bills and negotiate to bring payment within the agreed terms.
• Chase overdue invoices by telephone, email & letter within agreed time frame

New Zealand

• Responsibilities/Achievements:
• Managing Waitekere Legacy (Ledger)
• Dealing with Approximately 2000 customers on a Ledger
• Covering for North Shore, Rodney and Auckland Central Ledgers
• Yellow Belt training on Kaizen
• Month End Reporting

New Zealand

• Responsibilities/Achievements:
• Managing Waitakere Legacy (Ledger)
• Dealing with Approximately 2000 customers on a Ledger
• Follow up/ resolving on overdue Accounts
• Handling / Resolving Disputes and Queries
• Negotiation of Payment Arrangement