Agent Services Specialist
CurrentAssist real estate agents with their website, marketing kit, password resets and any other item that might arise.
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@conduent.com
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Meloria Porteous Sottile is listed as Agent Services Specialist at Fathom Realty, LLC, a with 67 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at conduent.com and a matched LinkedIn profile for Meloria Porteous Sottile.
Meloria Porteous Sottile previously worked as Policy Analyst at North Carolina Farm Bureau Mutual Insurance Company and Data Analyst at Ready Robotics. Meloria Porteous Sottile holds Business from Wake Technical Community College.
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AeroLeads found 1 current-domain work email signal for Meloria Porteous Sottile. Compare company email patterns before reaching out.
Experienced Quality Assurance and Data entry clerk with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in CRM database management, Data entry, Microsoft Word, excel, Sales, Customer Satisfaction, Cashiering, and Management.
Listed skills include Leadership, Powerpoint, Windows, Sales, and 27 others.
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Cary, North Carolina, United States
Assist real estate agents with their website, marketing kit, password resets and any other item that might arise.
Raleigh, North Carolina, United States
Raleigh-Durham, North Carolina Area
Currently a Quality Assurance handling customer experience management solutions. (As of November 2019)Experience is with advisors right out of training.Responsibilities:Review at least 2 calls over 2 weeks for each advisorEvaluate calls from advisors using guidelines provided by clientRunning round tables to assist in the training of new phone advisors.Review calls where customers have provided dissatisfied surveysProvide coaching to advisors to assist in growthMaintain spreadsheet of progress for every advisor for every week.Moved from Senior advisor in November 2019 (considered phone supervisor) and The daily activities on the project i am currently assigned are as follows:following all security policy and proceduresassisting customer with password resets/ submitting documentation when requestedassisting customer with any troubleshooting necessary for issue resolution or escalationescalating to the appropriate engineering team for assistance with resolutiondetecting and correcting issues a customer may have in a systemmaintaining case notes to procedure standardtroubleshooting application errorssetting up repairs following policy and procedures for suchoffering and maintaining coverage of any appeasement’s that may be offeredspeaking with customer over telephone and/or email as neededhandling complaints/compliments within company procedureacting as last point of contact on a escalated call (supervisor on call)
Cary, North Carolina
Assisting troubleshooting to resolution issues from password resets to windows issues.
Raleigh-Durham, North Carolina Area
Assisting in troubleshooting to resolution Kodak photo booths.
Other employees you can reach at sretexas.com. View company contacts for 67 employees →
Candace Socha
Colleague at Fathom Realty, LlcDallas-Fort Worth Metroplex, United States
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Mysie Saulsbury
Colleague at Fathom Realty, LlcEustis, Florida, United States
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Becky Schiess
Colleague at Fathom Realty, LlcClearfield, Utah, United States
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David Wilson
Colleague at Fathom Realty, LlcLeonard, Texas, United States
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African Mckay
Colleague at Fathom Realty, LlcPlano, Texas, United States
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Colleen Mcfiggins
Colleague at Fathom Realty, LlcCharlotte Metro, United States
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Jeremy Brooksby
Colleague at Fathom Realty, LlcSt George, Utah, United States
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Kenya Lachelle
Colleague at Fathom Realty, LlcGreater Houston, United States
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Shannon Potts
Colleague at Fathom Realty, LlcWeatherford, Texas, United States
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Dejane Kerr
Colleague at Fathom Realty, LlcRaleigh-Durham-Chapel Hill Area, United States
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Quick answers generated from the profile data available on this page.
Meloria Porteous Sottile works for Fathom Realty, LLC.
Meloria Porteous Sottile is listed as Agent Services Specialist at Fathom Realty, LLC.
AeroLeads has found 1 work email signal at @conduent.com for Meloria Porteous Sottile at Fathom Realty, LLC.
Meloria Porteous Sottile is based in Raleigh, North Carolina, United States while working with Fathom Realty, LLC.
Meloria Porteous Sottile has worked for Fathom Realty, Llc, North Carolina Farm Bureau Mutual Insurance Company, Ready Robotics, Conduent, and Hcl Technologies.
Meloria Porteous Sottile's colleagues at Fathom Realty, LLC include Candace Socha, Mysie Saulsbury, Becky Schiess, David Wilson, and African Mckay.
You can use AeroLeads to view verified contact signals for Meloria Porteous Sottile at Fathom Realty, LLC, including work email, phone, and LinkedIn data when available.
Meloria Porteous Sottile holds Business from Wake Technical Community College.
Meloria Porteous Sottile is listed with skills including Leadership, Powerpoint, Windows, Sales, Data Entry, Data Analysis, Customer Satisfaction, and Troubleshooting.
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