FULL SCALE LANDSCAPING COMPANY, NEW YARD INSTALLATIONS,UPGRADE EXISTING LANDSCAPE, INSTALL;GARDENS, DECKS, WALLS, PATIOS, DESIGN, INSTALLATION AND REPAIR OF IRRIGATION SYSTEMS.PROVIDING SERVICE TO THE DENVER, CO METRO AREA.

Private Company 30,000 + employees) REGIONAL TRANS FILL PLANT SUPERVISOR Properly utilized warehouse equipment and tools to increase productivity, efficiency, andsafety. Recorded numbers of units handled and moved, using daily production sheets whichcontributed to reduction in surplus inventory.Successfully directed and supervised overall operation and production of oxygen tank fillplant and warehouse.Managed the hiring, in house training, assessment and disciplining of plant technicians.Ensured warehouse and production processes met FDA, OSHA and DOT guidelines which led to successful internal and external audits.Conducted analysis to address production bottleneck resulting in increased per month production from 52,000 units to 90,000 units. Accomplished a significant improvement in relationship between management and planttechnicians with positive impact on morale and productivity.Worked successfully with branch managers to alleviate issues with low inventory returncounts which reduced plant's new inventory costs.Led team in achieving number one plant/warehouse status in annual corporate standings.

Public Company 60,000 + employees Aviation); Hands on management and supervision of 275 front line ramp/cargo services staff.Structured and implemented successful operations plan in sector resulting in a 37%improvement in performance.Oversaw, gathering, review and analysis of information critical to strategic planning forsenior management.Created and implemented innovative incentive program increasing employee engagement andmorale with improvement to employee satisfaction survey by 32 points.Achieved a reduction of on the job injury incidents by 43% reducing annual lost timecosts by 15%.Selected by senior management to spearhead mentor program for operations supervisors.

Public Company 60,000 + employees Aviation)MANAGER/SUPERVISOR OF ON BOARD SERVICE Selected as interim manager.Managed and directed day to day operations and administrative activities for 865 flightcrews and supervisory staff.Defined strategy and business plan for domicile objectives.Developed new processes to improve employee absenteeism which resulted in an annualimprovement of 21%.Successfully led team in exceeding customer satisfaction goals strengthening thecompany's business in Western region. Coached, mentored and supported subordinates in their decision making efforts.Achieved budgetary objectives and accomplished record year end surplus of $27,000.00.Team members under my leadership averaged above expectation ratings on evaluations.Partnered successfully with other department heads to achieve a 30% improvement in ontime performance for the station over previous year.

Created, implemented and managed new international operations for division thatsuccessfully competed gaining 63% of market share.Achieved a 95% customer approval rating, resulting in increased passenger traffic by 57%in first 6 months of operation.Responsible for the management, training and success of 350 international flight crews. Activities included interviewing/hiring, grievance hearing processing, conductedperformance evaluations and terminations.Successfully conducted customer satisfaction interviews on international flights boostingratings to 97%.Awarded supervisor of the year.

Managed product implementation training for newly acquired aircraft.Created new briefing format for flight crews improving service delivery to customers.Implemented new employee monitoring and evaluation tool.Managed project to assist Boeing Aircraft, Co. launch B767 aircraft.

Directed United Airlines’ recruitment effort for eastern portion of U.S.Successfully met all recruitment goals under budget and timeline.Achieved 97% retention rate of new hires.Selected to participate in recruitment initiatives in Japan and Singapore.