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17 years of experience in IT Management, IT operations , IT infrastructure and Information Security in one of the largest Banking & Fintech Company in the region.Specialties: IT Management, IT Service Management, ITIL, Business Continuity Planning, Change Control System, High Availability Solutions, IT Infrastructure Management, Information Security Management and Data-Centers Building / Migration / Management.
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Corporate Services DirectorCoptic OrphansEgypt -
Director Of Information TechnologyInternational Non Profit Organization Dec 2017 - Present
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Deputy Chief Information OfficerNetwork International Jan 2017 - Dec 2017Egypt -
Information Technology ManagerNetwork International Jul 2015 - Dec 2016Egypt- Act as the Deputy CIO.- Manage the performance appraisal process for the IT line managers.- Act as a link between the IT functions and the operations functions internally.- Setting Technical objectives for the IT line managers.- IT Projects (Planning, Technical design, Implementation, delivery, and operation).- IT Quality and improvement areas (Availability management, Problem solving, Root cause analysis, design revision, technology refreshment and key changes).- New products Planning, designing and implementation follow-up.- Ensure following vendors’ best practices and getting the Maximum ROI from any implemented solution.- Address Operational issues, and its related improvements plans and remediation.- Ensure matching the SLA with customers and OLA with other internal Departments. -
Application & Database Team LeaderEmerging Markets Payments Emp Jan 2013 - Jun 2015- Acting as the CIO delegate in his absence.- Manage and supervise database and application team.- Define database and application team annual objectives according to management vision.- Review and follow up on team assigned tasks and ensure proper delivery.- Design and size all databases and applications new projects.- Validate and approve system updates based on internal or external requests.- Provide full support to team members- Manage communication with all database and applicatio vendors - Provide technical support for internal and external clients when escalation is required.- Ensure system availability, reliability and scalability. - Ensure database and application security and applying required database and applications controls and provide evidences during the security audit.- Enhance systems performance and ensure that the environment is updated with the latest technologies.- Responsible for hiring, performance appraisal, training and development plans for direct subordinates.
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System & Database Admins SupervisorMscc Jan 2010 - Dec 2012- Managing and Supervising for a Team of experts in Database and System Administrators- Implements new enterprise systems and apply enhancements on it - Instructs and provides guidance and assistance to less experienced systems administrators, database administrators and other computer system personnel as required.- Performs capacity planning required to design, develop, test, implement and maintain databases, applications and systems.- Designs and implements action and policies and procedures for efficient system utilization.- Responsible with my team for Designing, Implementing, Hardening , Administrating, Monitoring, Tuning, Backup, Patching and Enhancements Planning for :1- Database Platforms 2- Applications Platforms3- Web Servers Platforms4- Linux / Unix Boxes- Plans and develops disaster recovery procedures.- Administrating HSM Key Management for securing MSCC web Servers - Develops and maintains standards, procedures, and documentation related to assigned systems. -
Sr. System & Database AdministratorMscc Jan 2009 - Dec 2009Responsible for:- All Linux Enterprise Platforms.- Oracle Database Platforms.- Disaster Recover Platforms Oracle & Informix- IBM Informix Database Platform.- 10g Oracle RACs.- All WebServers Platform (Apache - Tomcat - IIS ).- Creating any Scripts (Linux & Windows)for automating tasks. -
System & Database AdministratorMscc Jan 2007 - Dec 2008- Installing Oracle server and client software, creating, upgrading and patching databases in Linux and Windows- Upgrading and Migration of oracle database to higher version (from 9i and 10G) in multi platforms. Periodic Patching of database.- Upgrading and patching databases in Linux and Windows- Periodic Patching of database.- Tuning Oracle databases and tuning applications (SQL), for tuning SQL working closely with development team.- Planning, scheduling and taking Oracle backups.- Backups and Recovery strategies using RMAN, Export/Import. - Managing physical standby databases using Oracle Data Guard feature for High availability configuration. - Installation, Configuration and deployment of Oracle 10g database and Real Application Clusters (RAC) on different nodes with Automatic Storage Management (ASM). - Fulfilling DBA daily activities including user management (creating users, privileges, roles, quotas, table, index, sequence etc.), space management (table space, undo segment), monitoring (alert log, memory, disk I/O, CPU, database network connectivity). - Working closely with developers, provided Oracle DBA support and technical support for multiple applications in development, Test, QA, UAT and production environments.- UNIX/Linux SHELL Scripting.- Windows Servers (AD, DNS, DHCP, License Servers)- Linux / Unix Servers- Change Control System (Tripwire)- Centralized Log Management System- Citrix ( XenApp / XenVirtualization )- IDS/IPS Systems (SourceFire) -
System AdministratorHsbc Jan 2006 - Dec 2006 -
System Administrator TraineeNational Bank Of Egypt (Nbe) Jul 2005 - Dec 2005
Melad Alfred Skills
Melad Alfred Education Details
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Master Of Business Administration - Mba -
Computer Science
Frequently Asked Questions about Melad Alfred
What company does Melad Alfred work for?
Melad Alfred works for Coptic Orphans
What is Melad Alfred's role at the current company?
Melad Alfred's current role is Corporate Services Director.
What is Melad Alfred's email address?
Melad Alfred's email address is en****@****ail.com
What is Melad Alfred's direct phone number?
Melad Alfred's direct phone number is +2012291*****
What schools did Melad Alfred attend?
Melad Alfred attended Arab Academy For Science, Technology And Maritime Transport, Mansoura University.
What are some of Melad Alfred's interests?
Melad Alfred has interest in Children, Economic Empowerment, Environment, Reading, New Technologies, Science And Technology, Swimming, Human Rights, Animal Welfare, Travel.
What skills is Melad Alfred known for?
Melad Alfred has skills like Disaster Recovery, Red Hat Linux, Oracle, Linux, Unix, Databases, Sql, System Administration, Servers, Operating Systems, Windows Server, Troubleshooting.
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