Melan Smith Email & Phone Number

New Orleans, La, Us

Managed multiple accounts through the process of negotiating offers for clients on pass due accountsObtained/surpassed monthly goal continuouslyContacted law firms via email ,phone, or fax to reach negotiations

United States

Promote consolidation loan products to customer enrolled in debt settlement program.Answer 2-16 calls(applications) per dayComplete applicationsReview options with customer while building rapport/trustTransfer customer to other lines of businessInsure financial fit and rescues overall budget with customerSuccessful complete and onboard 20+Clients per month.

Metarie

• Assist customers in making good financial decisions.• Maintain strong relationships with customers. • Made collection-based calls on delinquent accounts to negotiate payment.• Solicited customers for increases and other promotional products• Enter data into multiple systems for loan approvals, collections, and underwriting.• Acted as branch manager in absence of supervisor (interim manager)

Gonzales, Louisiana, United States

• Assisted customer in furniture selection.• Interacted with customer through entire purchase process.• Accurately enter information in to point of sale system• Managed a book clean book of business.• Submitted and filed all customer purchase paperwork to complete order.• Promoted additional services sold through partner companies. • Promoted sales and advertised to enhance customers’ shopping experience.

Vacherie

• Recruited, trained, and managed successful team of Eight.• Assisted with store merchandising by stocking, delegating tasks and completing plan-o-grams.• Ensure deposits of company funds are calculated correctly and delivered to the bank regularly. • Provided leadership and mentored all team members to prepare them for their next position.• Provided customer with great customer service and clean shopping environment during the highest point of COVID 19.