Creating email campaigns & light design work.

Reports directly under the CEO, creating and updating processes and procedures (SOP’s), email support and email management, onboarding of coaches and instructors from start to finish, social media management, assisting in the development of websites/moving and or adding courses to sites, researching, social media graphics using Pug Shop designs, working with/contacting sponsor for future events & calendar management.

Maintaining an online Kettlebell Gym, assisting members in technical issues regarding login, processing payment, cancellation, email follow-ups and keeping track of sales. Other duties include: create and revise landing pages for the Kettlebell Gym’s future workout programs.

Responsibilities: Greeting customers, assisting customers with questions and merchandise, obtaining marketing information from customers to promote sales and traffic. Assisting in training new recruits as well as cash handling, processing returns and scanning of merchandise for completed transactions.

Responsibilities: Acquired and implemented personal identifiable information into the Electronic Questionnaire for Investigation Processing for review and determination of a Public Trust or Secret Clearance, including fingerprinting. Conducted employee training for new procedures and software, secured all candidates records to maintain confidentiality. Assisted fellow employees in completing their Secret Clearance. Knowledgeable in project and data management systems including: • Joint Personnel Tracking System: a Government designed web site for the allowance of processing security clearances.• Electronic Questionnaire for Investigation Processing: web-based automated system that is designed to facilitate in the processing of investigations for security clearances.• Project Assignment Tracking System: software to adjudicate personal data for candidates and employees.

Responsibilities: adjudicated health and dependent care claims, trained new team members, answered and routed phone calls. Mail room cleric, responsible for scanning and indexing all documentation. Managed, processed, and received all incoming and out going mail. Knowledgeable in data management systems including:• Power Plus NT: software designed to adjudicate all health care and dependent care accounts for reimbursement.Environment: Microsoft Word, Excel, Adobe Acrobat, Lotus Notes, PowerPoint

Responsibilities: managed 40 new accounts a month for home, auto and flood insurance. Answered multiple-line phone to communicate with clients regarding insurance needs and to resolve complaints. Handled accounts receivable, data entry, filing, mass mail-outs and inventory. Created quotes for clients as well as determining charges for services requested and arranged for billing. Resolved technical issues related to individual accounts. Knowledgeable in data management systems including:• Farmers Agency Dashboard Intranet: a specifically designed web site that provides all necessary information for the production of quotes and the processing of payments.Environment: Microsoft Word, Excel, Adobe Acrobat, Lotus Notes, PowerPoint

Responsibilities: performed data entry work, accepted and processed client payments, filed and kept inventory for the office, answered multi-line phone. Knowledgeable in data management systems including:• Farmers Agency Dashboard Intranet: a specifically designed web site that provides all necessary information for the production of quotes and the processing of payments.Environment: Microsoft Word, Adobe Acrobat, Excel, Lotus Notes, PowerPoint

Responsibilities: facilitated delivered of checks and contracts to their appropriate destinations, organized and distributed paperwork.Environment: Microsoft Word, Adobe Acrobat