Melania Ika Putri Nugraheni Email and Phone Number

- In charge of checking customer documents and ensuring document validation in compliance with the verification applications.- Accountable for detecting potential fraud by validating KYC data from customers' KTP, SIM, and passport papers.- Successfully checked the validity of customer document data on an average of 200 client data throughout 8 working hours.

- Serving information, inquiries, and concerns about paylater services.- Handle 150+ cases every week from customers.

- Provide participants with information about upcoming classes. - Verify new user registration by checking participant documentary evidence.- Maintain participant data and conduct monthly recaps.

- Making a phone call to verify customer information during the loan approval procedure.- Verify that the customer data matches what is in the system.- Make welcome calls to customers after they receive and finalize a loan.- Contacted 60 customers in 8 working hours