Schedule preventative maintenance appointments for LVAD patientsProvide service reports in a timely manner to contracted vendorsMonitor supplies needed for service appointmentsManage the service technicians’ calendars and prioritize the most sensitive mattersSchedule travel and hotel arrangements

• Lead for vendor on-boarding and integration team member during the Coupa E-marketplace project• Responsible for the coordination of all aspects related to data management for the Data Integrity Group• Develop techniques to improve the maintenance and accuracy of the vendor master files• Worked proactively with AP to facilitate and improve receipt accruals

• Responsible for all administrative functions related to the assigned shift by managing all resources and equipment assets in order to improve on time delivery performance and general Customer Service levels• In charge of ensuring all SOPs, Plant Rules and Standards were met within the assigned shifts• Power user of SAP including hand held RF technology to ensure all data entries are processed on time and accurately • Responsible for the inventory accuracy and transactional data entries related to all inbound and outbound receipts and report discrepancies to the Operations and Financial Managers.• Identified areas for improvement within the shifts and developed/revised processes and pertinent training to support the revised process.• Responsible for the training of all warehouse operators and fellow leads on the new warehouse management systems

• Responsible for managing min/max inventory accuracy and stock levels to meet all customer demand• Identified and analyzed all fluctuating data related to sales forecasts by anticipating market deviations• Managed inventory targets throughout multiple plants by rebalancing stock to level inventory vs. demand• Determined items on exposure against open orders and monthly demand by applying Lean concepts • Worked proactively with all Operational teams (QA, Production, Distribution, Procurement, etc.) in order to sustain high levels of customer satisfaction by meeting all customer needs

• Responsible for the processing of all HA sales orders and return authorizations for a $1.2B business.• Synchronize with the credit department to ensure prompt release of orders on hold to meet customer demand.• Pro-actively identify and resolve issues to ensure all orders to our customers are delivered on time and accurately. • Coordinate with transportation, inside and field sales, to accomplish high levels of customer service.

• Managed Oral Care products successfully representing a 99.7% Fill Rate • Lead weekly inventory projection process to help manage $13MM of inventory in Oral Care Solids• Through SAP/ERP, plan the inventory availability of the products to meet all customer demand. • Coordinated a process recovery to turn obsolete product into saleable goods• Organized Co-op on-boarding material and trained incoming Co-ops• Identified and collected data to make the Logistic inbound process more time efficient• Create and improve reporting needs to save time deficiencies• Conducted bi-weekly, monthly, and quarterly SOX audits to ensure regulatory compliance• Helped develop team’s collaborative business planning scorecard to standardize team-wide reporting• Analyzed data and gave recommendations for new product’s promotional events• Trained team members on the usage and reporting tools in DRC since being named “DRC Expert”Key Achievements:• Received J&J “Encore” Award from CCO of Sales for the reports created to provide Management their sales figures• Received J&J “Encore” Award for creation of collaborative business planning scorecard• Received J&J “Encore” Award for assistance with the creation of team dashboard