Melanie Benjamin

Melanie Benjamin Email and Phone Number

Mortgage Associate @ Thrive Mortgage Co
Abbotsford, BC, CA
Melanie Benjamin's Location
Abbotsford, British Columbia, Canada, Canada
Melanie Benjamin's Contact Details

Melanie Benjamin personal email

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Melanie Benjamin phone numbers

About Melanie Benjamin

Melanie Benjamin is a Mortgage Associate at Thrive Mortgage Co. She possess expertise in credit, finance, financial analysis, customer service, banking and 11 more skills.

Melanie Benjamin's Current Company Details
Thrive Mortgage Co

Thrive Mortgage Co

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Mortgage Associate
Abbotsford, BC, CA
Employees:
7
Melanie Benjamin Work Experience Details
  • Thrive Mortgage Co
    Mortgage Associate
    Thrive Mortgage Co
    Abbotsford, Bc, Ca
  • Remax Little Oak (Abbotsford, Bc)
    Licensed Realtor
    Remax Little Oak (Abbotsford, Bc) Jun 2018 - Present
  • Vybe Realty
    Licensed Realtor
    Vybe Realty 2017 - Jun 2018
    Fraser Valley,
    Providing exceptional boutique service involves more than just listing your property. It requires over 200 transactional details from listing paperwork, advertising, marketing, phone calls, emails, text’s and message to facilitate an offer on your property. From lenders, to inspectors, to appraisals. As a Vybe Realtor I am here to guide you through the little details so we can sell your home and get the best price based on location, condition and market.
  • Home Financing, Scotiabank
    Home Financing Advisor
    Home Financing, Scotiabank Dec 2015 - Dec 2016
    North Coast & Fraser Valley District
    Home Financing Solutions for the development of residential mortgage business from third party referral sources, through business referral sources such as real estate agents, lawyers, financial planners, personal and professional center of influences. My goal is to bring new customers and provide mortgage/insurance product solutions for financing with Scotiabank products and services.I promote the development and growth of profitable mortgage business by applying my development skills to originate new business through relationships with third party network of referrals to build a pipeline of mortgage business and solutions through the community and trusted key partner programs and business relationships.
  • Scotia Dealer Advantage
    Manager, Collections & Customer Service
    Scotia Dealer Advantage Jan 2011 - Oct 2015
    Manage a team of collectors, customer service representatives and recovery specialists in a call centre environment. Responsible for collection of $2.0B portfolio of accounts and departmental budget allocation.Met or exceeded all yearly and monthly targets related to delinquency, loss and customer service targets.Participated in setting of monthly targets for Collections & Customer Service in Burnaby and Montreal.Staff recruitment and retention strategies for low staff turn-over.Implementation of performance management routines.Risk management committee and strategies.Development and consistency of policies and procedures.Lead and development of high impact and complex projects.Leadership development of overall business line strategy and business plans.Development of team leadership skills and coaching for team leaders in three department areas.Conduct regular risk assessments and quality assurance reviews to evaluate compliance with requirements and to identify potential gaps in policies, procedures and business processes. Implementation of collection and customer service system for Burnaby and Montreal, operational system efficiencies.Customer Service department program training plan for “Client Connection” to offer alternative solutions and customer connection.
  • Scotiabank
    Recovery Manger
    Scotiabank Jan 2007 - Jan 2010
    This role was responsible for management of staff in service areas of Bankruptcy, Remarketing, Recovery and Third Party Agency manager and service delivery of vendor agreements.Led business-level discussion and decisions involving business vision and strategy for recovery and third party collection agencies.Analyze a broad range of report information on delinquent lending portfolios to identify/correct potential credit decisions in relation to losses.Developed strategies to improve non-performing loans, reduce delinquency, maximize recoveries and minimize losses. Identified potential problem credit risk and provided guidance to Directors in restructuring credit and sales programs to minimize losses and increase dealer relationships.Support business plan and objectives for recovery collection.Member of the implementation team for system workflows and structure for the Shaw Collections System.Ensure compliance was adhered to for all team members.Manage, coach, mentor direct reports to contribute and foster team development.
  • Scotia Dealer Advantage
    Manager, Dealer Funding
    Scotia Dealer Advantage Apr 2005 - Jan 2010
    This business line reported to the credit adjudication and sales to drive dealer relationships for new business development.Daily interaction of dealership sales for credit information and service to ensure prompt service for dealership funding of vehicle contract sales.Ensure analysts reach fast and reliable decisions to fund dealers on loan applications.Dealer requests for credit applications and authorization of discrepancies and final funding.Manage department efficiency and operations while conforming to bank policies.Coach and mentor team members to foster team spirit and development.Coorindate business line decisions between credit, income and funding.

Melanie Benjamin Skills

Credit Finance Financial Analysis Customer Service Banking Loans Negotiation Sales Retail Banking Management Portfolio Management Customer Satisfaction Credit Analysis Business Analysis Leadership Analysis

Melanie Benjamin Education Details

Frequently Asked Questions about Melanie Benjamin

What company does Melanie Benjamin work for?

Melanie Benjamin works for Thrive Mortgage Co

What is Melanie Benjamin's role at the current company?

Melanie Benjamin's current role is Mortgage Associate.

What is Melanie Benjamin's email address?

Melanie Benjamin's email address is me****@****ird.com

What is Melanie Benjamin's direct phone number?

Melanie Benjamin's direct phone number is +160430*****

What schools did Melanie Benjamin attend?

Melanie Benjamin attended British Columbia Institute Of Technology, Maple Ridge High School, University Of Phoenix.

What skills is Melanie Benjamin known for?

Melanie Benjamin has skills like Credit, Finance, Financial Analysis, Customer Service, Banking, Loans, Negotiation, Sales, Retail Banking, Management, Portfolio Management, Customer Satisfaction.

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