Melanie Berry Email and Phone Number
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Melanie Berry personal email
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My business objective is to continue to work and grow at athenahealth. I believe in the mission of our company and love being a part of the team who support amazing people that work here (athenistas!). athenahealth is challenging and rewarding - there's no place I'd rather be! Personally, I'm blessed with a wonderful family and friends and am grateful for each day. I work hard, and love to laugh and be joyful.
Athenahealth
View- Website:
- athenahealth.com
- Employees:
- 5578
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Senior Human Resources AssociateAthenahealth Jun 2024 - PresentBelfast, Maine, United States
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Human Resources Support SpecialistAthenahealth Oct 2012 - Jun 2024Belfast, MaineResponsible for scheduling interviews with recruiters for initial reviewSchedule follow-up interviews as requiredGenerate reports as necessarySchedule Maine recruiting events
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Human Resources AssociateAthenahealth May 2009 - Jun 20243 Hatley Road
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Sr. Operation AnalystAthenahealth Jun 2010 - Oct 2012Responsible for managing the enrollment portion of Small Group ImplementationsEnsure that electronic connections are made with payers based on the specific timeline driven by when the practice goes live with athena (starts to submit claims)Coordinate when verifications are completed and when paperwork should be submitted to the payersMaintain tight communication with the client and project manager to ensure enrollments are moving forward and elevate any enrollment concerns that arise during the implementationIdentify when client can be worked effectively by the Enrollment post-live team and transition accordingly
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Revenue Analyst, Claims ResolutionAthenahealth May 2009 - Jun 2010Responsible for researching and resolving unpaid or denied claims.Resubmit claims in a timely manner once issue resolved.Make phone calls to payers, as needed, to ensure claims are resubmitted in accordance with payer guidelines.Constantly look to identify trends that can be used to prevent future claims from being denied or unpaid.Become an expert and trusted client advisor for assigned payer.Seek ways to enhance athenahealth’s payer relationships.Chosen to be part of the Minute Clinic task force to develop workflows to effectively work their Hold and Manager Hold items
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Quality SpecialistBank Of America Jan 1997 - Jan 2009Marketing Operations December, 2006 – March, 2009 Primary oversight of customer complaint process, customer correspondence and banking center application researchDelighted customers at every interaction by resolving concerns and providing information regarding products and servicesEnsured fulfillment of all customer requests within established timeframes (phone & mail suppression, system access requests, etc.)Provided superior level of support for internal centers and vendors; assisted with all requests in a timely and enthusiastic mannerProduced accurate and complete reporting and trend analysisSr. Customer Service Representative, Customer Satisfaction January, 2005 – December, 2006Provided phenomenal customer contact experiences while servicing our credit card and loan customers Assisted with facilitation, preparation and organization of new-hire education classesFacilitate on-the-job (quality) training for numerous new-hire education classes. Created contests to provide motivation to the group, provided listening feedback for learning purposes and provided evaluations to the associate’s new unit managersTraveled to Phoenix, AZ to provide Transition On-the-Job training to Bank of America associatesConsistently exceeded goals and expectations -
Sr. Account ManagerMbna Aug 1998 - Jan 2005Provided assistance to customers having financial difficulty, while decreasing or preventing loan loss to the company.Special Response Unit: Provided team support and education with regards to paperwork and pended items. Provided team coverage in the absence of a team leader. Created Excel reports to track paperwork and pending items for the team and administered side-by-side feedback to address declines and trends. Sr. Peer Advisor: Provided floor coverage while in Inward Customer Assistance. Worked with associates who were struggling to help improve their statistics and become successful.Consistently exceeded incentive expectations.
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Loan Acquisition SpecialistInward Telesales Mar 1997 - Aug 1998Provided excellent customer service while completing loan and credit card applications for customers, thus creating delight and a crucial first impression of the company while in Telesales Consistently achieved excellent results, exceeding incentive standards
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Court ClerkState Of Delaware Superior Court Jan 1994 - Jan 1997Prepared sentences for signature after delivered by the courtroom judgeTyped pre-sentence reports written by a pre-sentence officer for defendant final sentencing
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Building Permit TechnicianKent County Levy Court Jan 1988 - Jan 1994Decisioned building and property improvement requests for Kent County, Delaware, based on current zoning laws and regulationsPrepared building permits for display on construction sites
Melanie Berry Skills
Melanie Berry Education Details
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Division Of Lifelong Learning
Frequently Asked Questions about Melanie Berry
What company does Melanie Berry work for?
Melanie Berry works for Athenahealth
What is Melanie Berry's role at the current company?
Melanie Berry's current role is Senior Human Resources Associate at athenahealth.
What is Melanie Berry's email address?
Melanie Berry's email address is me****@****ust.com
What is Melanie Berry's direct phone number?
Melanie Berry's direct phone number is +120732*****
What schools did Melanie Berry attend?
Melanie Berry attended University Of Maine.
What skills is Melanie Berry known for?
Melanie Berry has skills like Training, Customer Service, Recruiting, Management, Human Resources, Interviews, Microsoft Excel, Customer Satisfaction, Event Planning, Project Management, Employee Training, Appointment Scheduling.
Who are Melanie Berry's colleagues?
Melanie Berry's colleagues are Shalin Kumar, Hariharan Mylsamy, Jj Fiedler, Ruban Raj, Ian Hodson, Geneva Mcavey, Sreebha Prabhakaran.
Not the Melanie Berry you were looking for?
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Melanie Berry
Director, Pediatric Innovation Initiative At The Center On The Developing Child At Harvard UniversitySan Diego, Ca1harvard.edu -
Melanie McCraney
Public Relations Professional Providing Media, Communications And Brand StrategyBirmingham, Al2yahoo.com, mccraneypr.com5 +120587XXXXX
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Melanie Berry
Atlanta, Ga2hotmail.com, synovus.com -
2the-asia-group.com, nbr.org2 +175729XXXXX
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