Establish and maintain ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) compliance for services throughout the division including Head Start, Early Head Start, EarlyLearn, NYC Dept. of Education, and fee for service children , consulting with management, training staff and partnering with the community, managing a team of 16 staff to serve 9 programs and 870 students.

Oversaw full implementation of stability and services for the Early Childhood division ensuring delivery of high quality, comprehensive supportive services to 1,164 children through 8 sites and 40 provider locations.

Provided administrative and business support to senior management. Assisted with team building initiatives and overall support for maintenance of organization culture and employee morale. Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination. Key Accomplishments• Improved an internal filing client system• Enhanced communication between clients and executive team, fostering a sense of teamwork and collaboration

Progressed from the role of Administrative Assistance into the role of a Family Services Worker overseeing program details as a result of demonstrating outstanding skills in managing multiple projects, providing exceptional client support, and streamlining office operation. Facilitated social and emotional functioning of children and their families and assisted to improve their well-being.

Conducted research into local and national issues to ensure Councilwoman was apprised of relevant matters; Coordinated the work of city committees including planning, education and health and human services; Research included education equity, affordable housing and foreclosure prevention