Melanie Caumont Email & Phone Number

United Kingdom

United Kingdom

- Oversee a large investment portfolio of over 300 residential and commercial properties - Managing the property portfolio's performance - Analyse and evaluate effectiveness of individual property and overall portfolio performance- Provide data and metrics for decision making regarding portfolio progression- Management of complex multi-company structure to maximise profit and performance potential- Working to consolidate and develop portfolio to improve performance and… Show more - Oversee a large investment portfolio of over 300 residential and commercial properties - Managing the property portfolio's performance - Analyse and evaluate effectiveness of individual property and overall portfolio performance- Provide data and metrics for decision making regarding portfolio progression- Management of complex multi-company structure to maximise profit and performance potential- Working to consolidate and develop portfolio to improve performance and increase profitability - Relationship management with business partners and external companies that support the day to day property management- Progression, site management and sign off of property renovations and refurbishments- Identify and progress investment opportunities to grow portfolio Show less

Loughborough

Loughborough

Delivery of outstanding membership experiences, designing and developing product offerings to retain and grow British Triathlon membership. Operational and development responsibility for membership products ensuring needs of triathlon & multi-sport market are met. Coordinating research, data and insight gathering to inform membership profiling, audience segmentation, marketing strategy and product testing to meet the needs of business objectives. Supporting the financial modelling and budget… Show more Delivery of outstanding membership experiences, designing and developing product offerings to retain and grow British Triathlon membership. Operational and development responsibility for membership products ensuring needs of triathlon & multi-sport market are met. Coordinating research, data and insight gathering to inform membership profiling, audience segmentation, marketing strategy and product testing to meet the needs of business objectives. Supporting the financial modelling and budget management of the membership programme to ensure it is as cost effective and efficient as possible.Key takeaways:• Successful re-launch of membership proposition introducing tiered membership structure • Co-ordination of major event and expo presence• Implementation of improvements to customer journey and user experience• Liaisons with Commercial teams and partners to negotiate membership benefits and product enhancements • Development and management of membership marketing campaigns Show less

Loughborough

Undertaking temporary work whilst seeking new opportunities.Working in a fast paced student lettings company within the accounts department carrying out a variety of tasks including but not limited to:- Debt management and chasing- Reconciling of financial statements- Making payments to tenants, landlords and contractors- Processing deposits returns- Processing payments received- Processing invoices- Dealing with finance enquiries and queries- Compliling… Show more Undertaking temporary work whilst seeking new opportunities.Working in a fast paced student lettings company within the accounts department carrying out a variety of tasks including but not limited to:- Debt management and chasing- Reconciling of financial statements- Making payments to tenants, landlords and contractors- Processing deposits returns- Processing payments received- Processing invoices- Dealing with finance enquiries and queries- Compliling audit reports- General administrative duties Show less

Sydney, Australia

During my time travelling Australia I worked for a Strata Management company primarily as a front of house Receptionist. I improved and honed fantastic interpersonal skills and greatly enhanced my time management and organisation skills dealing with busy phone lines, incoming clients and an extremely busy email inbox. I successfully completed my daily tasks and regularly went beyond my call of duty to assist staff members leading to my promotion to Strata Assistant during my contracted… Show more During my time travelling Australia I worked for a Strata Management company primarily as a front of house Receptionist. I improved and honed fantastic interpersonal skills and greatly enhanced my time management and organisation skills dealing with busy phone lines, incoming clients and an extremely busy email inbox. I successfully completed my daily tasks and regularly went beyond my call of duty to assist staff members leading to my promotion to Strata Assistant during my contracted position.Key areas of responsibility:- Answering phones (9 line system)/screening and directing calls- Managing general enquiries email inbox and mail distribution- Booking and arranging Strata search appointments including preparation of books and records- Database management- Greeting clients as well as booking and preparing meeting rooms and company vehicles- Key collections and log book management- General administrative duties including scanning and filing to online filing systems- Management of stationary supplies and ordering office suppliesStrata Assistant responsibilities further included:- Logging and responding to maintenance requests by sending work orders to contractors- Obtaining quotations for maintenance works for Strata Committee approval- Providing regular updates and ongoing communication to Strata Manager and Strata Committee on status of ongoing issues such as maintenance, complaints, or development applications- Preparing keys for collection- Screening and handling phone calls for Strata Manager- Processing invoices and preparing development applications Show less

Loughborough

Development and operations management of two rapidly growing SMEs from the property and fitness sectors working to refine business efficiencies. Management and growth of various residential and commercial property portfolios, including the delivery of multiple refurbishment projects. Financial, personnel and stakeholder management to ensure cost efficiencies were achieved and achievement of optimal results and performance. Key takeaways:• Oversaw the growth of loc8me from one site… Show more Development and operations management of two rapidly growing SMEs from the property and fitness sectors working to refine business efficiencies. Management and growth of various residential and commercial property portfolios, including the delivery of multiple refurbishment projects. Financial, personnel and stakeholder management to ensure cost efficiencies were achieved and achievement of optimal results and performance. Key takeaways:• Oversaw the growth of loc8me from one site with 500 properties to three sites and over 4000 properties increasing turnover from £200,000 to over £5million• Managed 5 staff and co-ordinated several project teams during property refurbishments• Prepared financial models and property portfolio presentations to secure over £500,000 • Research, development and implementation of new ideas to promote business growth and to contribute to the development of marketing campaigns• Continual monitoring of existing procedures and systems to maximise efficiency, including membership databases, financial position and KPIs Show less

Loughborough

Development and operations management of two rapidly growing SMEs from the property and fitness sectors working to refine business efficiencies. Operational development of gym business growth including the design and implementation of marketing campaigns to retain and gym memberships and revolutionise user experience in the fitness space. Financial, personnel and stakeholder management to ensure cost efficiencies were achieved and achievement of optimal results and performance. Key… Show more Development and operations management of two rapidly growing SMEs from the property and fitness sectors working to refine business efficiencies. Operational development of gym business growth including the design and implementation of marketing campaigns to retain and gym memberships and revolutionise user experience in the fitness space. Financial, personnel and stakeholder management to ensure cost efficiencies were achieved and achievement of optimal results and performance. Key takeaways:• Supported and enhanced several successful membership campaigns at JIM in coordination with the General Manager including the introduction of commission structure• Performed meticulous work to improve the digital and social presence and awareness of the JIM brand in the local area, raising the site from being on the 7th page of Google to first and then regularly a top 5 result• Managed local B2B relationships to create partnered promotions and increase gym memberships• Day to day operations and KPI reporting across both businesses supporting the improvement and efficiency of existing procedures to promote business growth and development• Customer service standards checks, maintenance and development• Continual monitoring of existing procedures and systems to maximise efficiency, including membership databases, financial position and KPIs Show less

Loughborough

After graduating I took on the opportunity to launch a new business, JIM Play, for the director of loc8me. This role included the refurbishment of an empty building into a modern gym as well the establishment of a new business from scratch which enabled me to develop an extensive management skill set, improve project management capabilities and understanding of business development.Key takeaways:• In a 3 month timeframe, project managed the refurbishment of a derelict nightclub… Show more After graduating I took on the opportunity to launch a new business, JIM Play, for the director of loc8me. This role included the refurbishment of an empty building into a modern gym as well the establishment of a new business from scratch which enabled me to develop an extensive management skill set, improve project management capabilities and understanding of business development.Key takeaways:• In a 3 month timeframe, project managed the refurbishment of a derelict nightclub building into a modern gym ordering bespoke fitness equipment to create a unique gym concept whilst setting up a new business and carrying out marketing and promotion of the new gym• Wrote and worked closely with a designer to build a complete website with no prior experience• Initiated multiple successful membership campaigns at JIM with the best performing campaigns seeing growth rates of 45% • Managed 8 members of staff including hiring and training, in addition to regular promo staff• Daily facility management including equipment and general building maintenance • Business management with regular membership, financial budget and KPI reporting• Accounting and financial recording, monitoring and budgeting• Administrative duties and daily operations - rotas, procedures, payroll, software introduction • Sales of memberships and secondary sales products promotion Show less

As part of my management degree course I undertook a professional placement as a full-time staff member at a student letting and property development company in Loughborough. My role at Loc8me was varied and encompassing of all aspects within a small business allowing me to obtain a good working knowledge of various business areas, all of which extended my leadership and self-motivation. I developed first-hand business management knowledge due to the small size of the company.Key… Show more As part of my management degree course I undertook a professional placement as a full-time staff member at a student letting and property development company in Loughborough. My role at Loc8me was varied and encompassing of all aspects within a small business allowing me to obtain a good working knowledge of various business areas, all of which extended my leadership and self-motivation. I developed first-hand business management knowledge due to the small size of the company.Key projects and general requirements included;- Daily management of a property portfolio – dealing with multiple stakeholders including landlords, tenants and contractors- Property marketing and letting activity including assessing and acquiring new properties, performing viewings, and contract negotiations and signing- Co-management of property development projects – working alongside the director to manage the refurbishment of derelict commercial buildings into residential apartments and retail units- Business promotion and property marketing, and customer services- Management of business to business relationships including securing and maintaining sponsorship and promotional arrangements with other companies. Show less

Working as a retail associate I developed good customer relation skills, learning how to deal with difficult customers enabled me to use my initiative; as a result I have strong skills as an honest and an effective communicator.Key responsibilities included:- Involvement in stock control and management- Assisting shoppers to find the goods and products they are looking for- Responsibility for processing cash and card payments, as well as sales of store MasterCards- Reporting… Show more Working as a retail associate I developed good customer relation skills, learning how to deal with difficult customers enabled me to use my initiative; as a result I have strong skills as an honest and an effective communicator.Key responsibilities included:- Involvement in stock control and management- Assisting shoppers to find the goods and products they are looking for- Responsibility for processing cash and card payments, as well as sales of store MasterCards- Reporting discrepancies and problems to the supervisor- Keeping up to date with special promotions and putting up displays Show less

Bachelor Of Science (Bsc), Sport Management, 2:1

Activities and Societies: Loughborough Sport Ambassador, Sport Development Volunteer, Sport section magazine writer, Loughborough Students.

A Levels, Pe (A*), French (A), Law (B) And Psychology (C)

Activities and Societies: Sports Committee member