Melanie Chapman

Melanie Chapman Email and Phone Number

Bracknell, GB
Melanie Chapman's Location
Bracknell, England, United Kingdom, United Kingdom
Melanie Chapman's Contact Details

Melanie Chapman work email

Melanie Chapman personal email

n/a
About Melanie Chapman

Melanie Chapman is a Planner at Waitrose & Partners. She possess expertise in process improvement, change management, customer service, administration, project management and 19 more skills. She is proficient in English.

Melanie Chapman's Current Company Details
Waitrose & Partners

Waitrose & Partners

View
Planner
Bracknell, GB
Website:
waitrose.com
Employees:
8
Melanie Chapman Work Experience Details
  • Waitrose & Partners
    Planner
    Waitrose & Partners
    Bracknell, Gb
  • Waitrose & Partners
    Planner
    Waitrose & Partners May 2023 - Present
    Bracknell, England, United Kingdom
    Working in the Grocery and Frozen team on AYR Confectionery and Fruit & Nut categories.
  • Waitrose & Partners
    Planner
    Waitrose & Partners Sep 2022 - Apr 2023
    Bracknell, England, United Kingdom
    Working in the Grocery & Frozen Team on Breakfast Cereals and Preserves categories
  • Waitrose & Partners
    Planner
    Waitrose & Partners Aug 2021 - Aug 2022
    Supporting Better Together Rollouts as well as Batteries, Lighting, Electrical’s and Haberdashery within the GM team.
  • Waitrose & Partners
    Merchandise Controller
    Waitrose & Partners Apr 2020 - Sep 2021
    Bracknell, England, United Kingdom
  • Venture Life Group Plc
    Sales Order & Marketing Coordinator
    Venture Life Group Plc Jul 2016 - Mar 2020
  • Waitrose
    Assitant To Buying Manager
    Waitrose Feb 2016 - Jul 2016
    Bracknell
    To provide full administrative support to the Buyers within Non Food Buying and the wider ambient Buying team when required.
  • Waitrose
    Business Support Coordinator
    Waitrose Sep 2015 - Feb 2016
    Bracknell
    - Operations & Co-ordination – Work with the Commercial Management’s Media Sales Team to design, implement, co-ordinate and manage the media advertising, ensuring that pre-agreed media investment runs on schedule and we can invoice accordingly- Reporting – Ensure that the day to day management of business reporting both within directorate and across our Stakeholder groups in finance, marketing, retail and commercial is maintained to the highest possible level for accuracy and timely… Show more - Operations & Co-ordination – Work with the Commercial Management’s Media Sales Team to design, implement, co-ordinate and manage the media advertising, ensuring that pre-agreed media investment runs on schedule and we can invoice accordingly- Reporting – Ensure that the day to day management of business reporting both within directorate and across our Stakeholder groups in finance, marketing, retail and commercial is maintained to the highest possible level for accuracy and timely delivery- Analysis / Data Management – Work with management to continuously improve the process of data management. Working to ensure data is accurate and clean and can be used for analysis and forecasting of media sales on a weekly basis- Marketing of the media unit internally (to stakeholders) and externally to suppliers Show less
  • Cit
    Operations Administrator
    Cit Jul 2015 - Sep 2015
    Bracknell
    • A combined Customer Service and Credit Control role with responsibility for servicing regulated commercial and consumer agreements. • Responsible and accountable for customer/vendor/dealer queries and other customer transactions which include administrative duties.• Management of the lease contracts coming to end of term while maximizing portfolio profitability and debt recovery in line with regulatory environment and guidelines. The Operations Administrator is expected to… Show more • A combined Customer Service and Credit Control role with responsibility for servicing regulated commercial and consumer agreements. • Responsible and accountable for customer/vendor/dealer queries and other customer transactions which include administrative duties.• Management of the lease contracts coming to end of term while maximizing portfolio profitability and debt recovery in line with regulatory environment and guidelines. The Operations Administrator is expected to ensure that all correspondence and escalated issues are resolved within the expected SLA. Show less
  • Cdg_Group
    Front Office Manager
    Cdg_Group Jun 2012 - May 2015
    Sunningdale, Berkshire
    • Responsible for the comprehensive management of credit control activities. Ensuring all payment terms and schedules are adhered to by debtors.• Sought upon to prepare statutory accounts due for audit. Working closely with internal finance personnel to ensure all variances and discrepancies are identified and investigated.• Analysing and interpreting financial data and information including cash flows, and providing insight to stakeholders on exceptions and recommended… Show more • Responsible for the comprehensive management of credit control activities. Ensuring all payment terms and schedules are adhered to by debtors.• Sought upon to prepare statutory accounts due for audit. Working closely with internal finance personnel to ensure all variances and discrepancies are identified and investigated.• Analysing and interpreting financial data and information including cash flows, and providing insight to stakeholders on exceptions and recommended actions.• Liaising with management to comprehend objectives in cost reduction and providing subsequent action plans.• Responsible for developing and implementing various employment policies on areas including working conditions, performance management, disciplinary procedures and absence management.• Overseeing payroll and employee administration. Ensuring the processes are in place to mitigate any delay to wages, and non-compliance of employment records.• Subject expert and key contact for all activities which require consideration of employment law. Keeping abreast of any legislation changes and distributing updates to internal personnel.• Ensuring the office is managed, and all required repairs to facilities are undertaken in a timely fashion. Leveraging terms and costs where possible with suppliers.• Managing the adherence to and updating of health and safety policies. Auditing comprehension amongst staff and ensuring all procedures for near misses and accidents are followed.• Organising various events for the business through working closely with contractors and venues.• Providing extended support to the Director as their PA and ensuring all executive demands are met.Key Achievements:Promoted to Office Manager within first year of employment, from the position of Administrator.Reviewed, revised and implemented improved front office processes.Led an integral role in the successful sale of the distribution division. Show less
  • Dial House Hotel
    General Manager
    Dial House Hotel Jul 2006 - Apr 2012
    Berkshire
    • Responsible for the overseeing all financial administration and management tasks including; payroll, cash flow management, bank reconciliations and VAT returns. Working to ensure all corporate and HMRC requirements are met.• Playing an integral role during the sale of the business to a new owner. Supporting all initiatives to minimise the effect of change on revenue, staff morale and financial performance.• Presenting P&L performance on a monthly basis to senior management with… Show more • Responsible for the overseeing all financial administration and management tasks including; payroll, cash flow management, bank reconciliations and VAT returns. Working to ensure all corporate and HMRC requirements are met.• Playing an integral role during the sale of the business to a new owner. Supporting all initiatives to minimise the effect of change on revenue, staff morale and financial performance.• Presenting P&L performance on a monthly basis to senior management with requisite measures to reduce costs, and increase sales.• Responsible for the rebranding of the hotel, its stationary and website. Ensuring all content and imagery resonate with brand identity.• Working with all departments to the hotel to ensure a seamless and cost conscious operation, and providing the motivation and leadership necessary for all staff to perform; recognised for increasing sales throughout the recession Show less

Melanie Chapman Skills

Process Improvement Change Management Customer Service Administration Project Management Human Resources Hr Administration Small Business Financial Management Uk Employment Law Event Management Pa Skills Financial Administration Hospitality Management Front Of House Management Sage Line50 Sage Payroll Ms Word Performance Management Executive Administrative Assistance P&l Forecasting Sales Reporting Springer Miller Systems Complaint Management

Melanie Chapman Education Details

Frequently Asked Questions about Melanie Chapman

What company does Melanie Chapman work for?

Melanie Chapman works for Waitrose & Partners

What is Melanie Chapman's role at the current company?

Melanie Chapman's current role is Planner.

What is Melanie Chapman's email address?

Melanie Chapman's email address is me****@****e.co.uk

What schools did Melanie Chapman attend?

Melanie Chapman attended University Of West London, Pinetown Girls' School.

What are some of Melanie Chapman's interests?

Melanie Chapman has interest in Children, Civil Rights And Social Action, Education, Poverty Alleviation, Health.

What skills is Melanie Chapman known for?

Melanie Chapman has skills like Process Improvement, Change Management, Customer Service, Administration, Project Management, Human Resources, Hr Administration, Small Business Financial Management, Uk Employment Law, Event Management, Pa Skills, Financial Administration.

Who are Melanie Chapman's colleagues?

Melanie Chapman's colleagues are M's Mitch, Anthony Simpson, Jill Scantlebury, Fiona Cannon, Musa Rudolph, Ben Hopper, Jacqui Lancaster.

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