Melanie Chen

Melanie Chen Email and Phone Number

Franchise Account Manager, Franchise Sales Manager, & Event Manager at Gong Cha USA - CALIFORNIA
Melanie Chen's Location
San Jose, California, United States, United States
About Melanie Chen

Experienced Franchise Account Manager with 4+ years of administrative experience and a demonstrated history of working in the food & beverages industry. Skilled in Microsoft Word, Sales, Relationship Building, Cantonese, and Diversity & Inclusion. Easily adaptable in all situations and a quick learner.

Melanie Chen's Current Company Details

Franchise Account Manager, Franchise Sales Manager, & Event Manager at Gong Cha USA - CALIFORNIA
Melanie Chen Work Experience Details
  • Gong Cha Usa - California
    Event Manager
    Gong Cha Usa - California May 2019 - Jun 2023
    San Mateo, Ca, Us
    • Developed and maintained relationships with event planners to coordinate events on corporate campuses, at wedding venues, school functions, etc• Planned and executed events for corporate events exceeding 1000 guests• Coordinated with kitchen staff to ensure quality, efficiency, and accountability of all events • Managed administrative logistics of events planning, event booking, and event promotions.
  • Gong Cha Usa - California
    Franchise Account Manager/Franchise Sales Manager
    Gong Cha Usa - California Jan 2019 - Jun 2023
    San Mateo, Ca, Us
    • Developed sales protocols for handling the franchise candidate pipeline in order to increase efficiency and close lucrative sales deals • Collaborated with upper management to implement continuous improvements and exceed team goals.• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.• Recruited, interviewed, and hired employees to grow the franchise sales team
  • Gong Cha Usa - California
    Franchise Accounts Administrator
    Gong Cha Usa - California Apr 2018 - Jan 2019
    San Mateo, Ca, Us
    • Coordinated travel and hotel arrangements through dedicated agency for office employees and CEO• Advanced knowledge and experience using a number of office software programs including but not limited to Oracle, Asana, and Airtable• Liaised with guests and clients to assess needs and coordinated tools and materials for meetings, events and presentations• Provided administrative support to the staff including managing day-to-day office operations, planning & scheduling meetings, preparing presentations, organizing offsite events and catering requests.
  • Bright Horizons
    Lead Teacher
    Bright Horizons May 2016 - Mar 2018
    Newton, Massachusetts, Us
    • Planned and implemented different daily activities to enhance overall development and growth of every student.• Oversaw work of teaching team to optimize student education.• Consulted with parents to build and maintain positive support networks and support continuing education strategies.• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.• Developed and implemented behavior management plan
  • Bright Horizons
    Teacher/Diversity Representative
    Bright Horizons Jan 2014 - May 2016
    Newton, Massachusetts, Us
    • Awarded the 2016 "Weaving the Tapestry Award" for my contributions to creating a diverse and inclusive environment within the school. • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.• Developed innovative activities to engage young children in learning process.
  • Bright Horizons
    Substitute Teacher
    Bright Horizons Apr 2013 - Jan 2014
    Newton, Massachusetts, Us
    • Upheld classroom routines to support student environments and maintain consistent schedules. • Engaged with children on individual basis to build positive relationships and promote learning. Assisted with meal preparation and feeding to meet children's dietary needs.
  • Pacific Sales Kitchen & Home
    Lead Administrative Assistant
    Pacific Sales Kitchen & Home Nov 2011 - Feb 2014
    Torrance, California, Us
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Processed customer orders accurately and within agreed timeframes to meet service standards. • Managed filing system, entered data and completed other clerical tasks.

Melanie Chen Skills

Event Planning Microsoft Excel Customer Service Leadership Relationship Building Sales Social Media Office Administration Franchising Research Document Drafting Curriculum Development Staff Training Administrative Assistance Data Entry Account Management Recruiting Microsoft Word Microsoft Office Teaching Team Leadership Interpersonal Communication Organizational Effectiveness Time Management Team Building Easily Adaptable Training Management Employee Training Cantonese Diversity And Inclusion Flexible Schedule Google Calendar Teamwork Calendaring Travel Management Microsoft Outlook Cold Calling Meeting Scheduling Asana Netsuite Sales Operations

Melanie Chen Education Details

  • Skyline College
    Skyline College
    Social & Behavioral Sciences

Frequently Asked Questions about Melanie Chen

What is Melanie Chen's role at the current company?

Melanie Chen's current role is Franchise Account Manager, Franchise Sales Manager, & Event Manager at Gong Cha USA - CALIFORNIA.

What is Melanie Chen's email address?

Melanie Chen's email address is mi****@****hoo.com

What is Melanie Chen's direct phone number?

Melanie Chen's direct phone number is +165045*****

What schools did Melanie Chen attend?

Melanie Chen attended Skyline College.

What skills is Melanie Chen known for?

Melanie Chen has skills like Event Planning, Microsoft Excel, Customer Service, Leadership, Relationship Building, Sales, Social Media, Office Administration, Franchising, Research, Document Drafting, Curriculum Development.

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