Melanie Dupre Email and Phone Number

Call Center Greeted patients via telephone.  I scheduled and rescheduled patients appointments using the Epic System.  I delivered messages to appropriate staff and departments.  I obtained and verified accurate identification and demographical data for patients medical records.  I was responsible for verification of insurance via electronically, telephone or web and cross trained for multiple functions.

Surgery/Ophthalmology/Ortho/Urology ClinicI answered and screened calls to take accurate messages and updated patients demographical information.  I scheduled and rescheduled patients appointments.  Placed outgoing or returned calls at the physicians request.  Copied, faxed, routed and distributed  medical records in accordance with clinic guidelines.  Prepared charts for clinic day and discharge.  Reviewed charts for accuracy of forms, signatures and appropriate… Show more Surgery/Ophthalmology/Ortho/Urology ClinicI answered and screened calls to take accurate messages and updated patients demographical information.  I scheduled and rescheduled patients appointments.  Placed outgoing or returned calls at the physicians request.  Copied, faxed, routed and distributed  medical records in accordance with clinic guidelines.  Prepared charts for clinic day and discharge.  Reviewed charts for accuracy of forms, signatures and appropriate identification.            Show less

Stockroom                I was responsible for ordering and maintaining a 2 month supply of 1900 + items.  I worked on reports provided by PeopleSoft.  I answered phones, filed and maintained spreadsheets.  I processed department orders and assisted in keeping up on all counts of inventory items.  I assisted in our yearly fiscal inventory.  I helped with other job duties such as making copies and charts.  I delivered, picked up and sorted mail throughout the hospital when shorthanded.… Show more Stockroom                I was responsible for ordering and maintaining a 2 month supply of 1900 + items.  I worked on reports provided by PeopleSoft.  I answered phones, filed and maintained spreadsheets.  I processed department orders and assisted in keeping up on all counts of inventory items.  I assisted in our yearly fiscal inventory.  I helped with other job duties such as making copies and charts.  I delivered, picked up and sorted mail throughout the hospital when shorthanded.  I adjusted in and out quantity's of items, added items to our inventory and assisted with the receiving of problems as they arose.  I also assisted in Property Inventory with items of $1000 and over.  I would help with the finding, tagging and keeping tract of their location.    Show less

Linen Department               I made purchase orders for Linen to supply entire facility using PeopleSoft.  Revised all linen cart papers as needed.  Made biweekly time schedules and assigned daily work duties for linen employees.  Did all clerical duties in SPD when shorthanded which included answering phones. making labels for stock, getting charge numbers and locations.  Interviewed and assisted in hiring new employees.  Participated in hospital wide fiscal yearly inventory.

Sterile and Decontam         I washed and sterilized surgical instruments, carts and equipment.  I delivered instruments and supplies to various floors as needed.  I ran biological tests and operated four sterilizer machines.  I pulled department orders and kept inventory counts on supplies in stockroom and SPD.  I filed papers and charged supplies out to departments on the computer.  I restocked linen, supply and surgery carts.  I received an checked I stock as needed when… Show more Sterile and Decontam         I washed and sterilized surgical instruments, carts and equipment.  I delivered instruments and supplies to various floors as needed.  I ran biological tests and operated four sterilizer machines.  I pulled department orders and kept inventory counts on supplies in stockroom and SPD.  I filed papers and charged supplies out to departments on the computer.  I restocked linen, supply and surgery carts.  I received an checked I stock as needed when shorthanded. Show less

Sterile and Decontam        I was responsible for cleaning and sterilizing surgical instruments and equipment.  I answered phones and delivered instruments to various floors as needed.  I filled surgery carts for the following work day.  I checked inventory and ordered stock as needed for the department and made sure the department stayed cleaned.