Melanie E. Guzman Email & Phone Number

United States

United States

New York, New York, United States

The Redeemed & Renewed Podcast offers a platform dedicated to challenging societal norms surrounding Christianity. Our mission is to share personal testimonies and engage in discussions on topics often overlooked in traditional church settings. We want to provide a space where people from all walks of life can share how Jesus has made a personal impact in their lives. Rooted in biblical principles, every episode explores topics from a scriptural perspective. We pray that this podcast reveals to you the true essence of Jesus Christ’s love.

New York, New York, United States

• Created sponsored organic content for Jerry Springer, Thats Dope Game, Vivaia, Zyderma, Woosh Beauty, Moxie Lash, etc. to boost followers and engagement in a timely manner. Content Creation was delivered in the form of Instagram (reels, stories, posts) TikToks, Youtube videos, etc. • Develop, execute, and monitor creative concepts on Adobe Photoshop Express, Canva, VN, Mojo & Wondershare Filmora • Built and maintained brand & influencer partnerships with Jerry Springer, Thats Dope Game, Vivaia, Zyderma, Woosh Beauty, Moxie Lash, Scalpa, Kitsch etc. which helped boost engagement and followers by 5000+• Thorough and organized in delivering critical projects such as organic product promotion with a high degree of accuracy•Consistent knowledge of social media analytics, scheduling consistent times to post, utilizing social media tools to promote content (Tiktok, Instagram reels & stories)• Obtains a track record of growing a brand’s social presence with knowledge of the technical nuances of the social platforms as well as the ability to adapt the tone and voice of the brand to reach audiences where they are.• Develops audience strategies by utilizing campaign briefs and community engagement to generate lead sales by 50% • Manages 3+ ad campaigns designed to provide sales, brand awareness, and follower growth by 5000+• Oversaw and directly managed the Social Media Marketing and Public Relations Team from October 2022- September 2023• Provided strategic guidance on successful influencer marketing campaigns with brand partners• Tracks and measures engagement performance and generates reporting to show demand generation efficacy.• Obtains an analytical approach to social channels by utilizing 3rd party metric tools such as Meta Business, Sendpulse, etc.

New York, New York, United States

• Partner with the NYC Department of Small Business Services (SBS) to deliver services to businesses while ensuring goals set by the SBS and Next Street leadership are regularly met and exceeded• Engage with a wide range of small businesses to understand their needs and make recommendations for the types of resources and services the city can provide these businesses to help them be successful• Design and develop learning and development workshop content and tools for small businesses• Assist in marketing of small business webinars by creating Eventbrite events for all small business courses• Facilitate and present webinars to provide small businesses with relevant trainings and resources• Use a relationship driven approach to maintain long-term relationships with high potential, scaling clients• Deliver with excellence a Business Solutions service line (such as MWBE certification, Courses and Training or Legal Assistance) to small businesses• Support NYC Business solutions Center’s marketing efforts and drive business development to attract, cultivate and retain clients as well as other key stakeholders• Engage community-based organizations, community boards, Business Improvement Districts, and other stakeholders interested in helping small businesses and entrepreneurs gain access to support services• Design surveys and manage program performance and impact data processes; perform prompt data entry on Dynamics after service delivery• Prepare program impact reports for clients, funders, and other key stakeholders• Respond to all customer inquiries in a timely and appropriate manner, in accordance with quality assurance best practices and Center standards• Provide feedback to team members, the Center Director, Next Street management and SBS to improve ability to achieve outcomes and provide high-quality services• Manage $11k program yearly budget for small business webinars, including budget spend down

Brooklyn, New York, United States

• Responsible for a caseload of students, including maintaining their attendance and educational progress and providing regular individual counseling meetings.• Provide attendance outreach, counseling, and family support to help students attain a regular attendance rate of 90%. This includes home or work site visits.•Plan and facilitate advisory group sessions twice weekly.• Support student recruitment efforts and conduct intake assessments andInterviews using Salesforce•Support student progress and development by providing their family withcontinuous feedback and resources to meet the individual needs of students to ensure success in achieving a high school diploma.• Monitor and counsel students on credit accumulation and graduation Requirements.• Work as part of a collaborative team of DOE/GSS faculty to support student progress and develop appropriate educational goals and plans for individual students.• Provide crisis intervention, conflict mediation, and social-emotional support to at risk youth• Assist with referrals to outside resources, including employment, emergency shelter, day care and additional social and educational services. • Actively engage in individual and team use of data for trauma informed practice.Responsible for participating in and co-facilitating orientation to the school for students and families.• Engage students’ families to support positive outcomes for the student• Ensure student exposure to college exploration opportunities, college and career readiness, planning for life after high school, developing and implementing academic goal-setting plans and support development of post-graduate plans with students from time of entry to graduation.• Participate in staff meetings, overnight retreats, and staff development.In collaboration with school faculty, develop and implement student enrichment and leadership activities.

Brooklyn, New York, United States

• Interacted with customers, assisted them with their inquiries, as well as navigated them throughout the store to successfully assist them with product selections and purchases. • Developed rapport with customers by asking insightful questions and utilizing effective listening skills.• Overseed cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies.•Welcomed customers, provided assistance and responded to their concerns.• Managed customer transactions both cash and card payments.•Trained newly hired cashiers on accounting procedures and company policies.• Supervised checkout stations on a regular basis.• Evaluated performance of cash associates and provided feedback.• Ensured customer transactions are processed promptly and accurately.• Performed bank deposits and withdrawals according to established policies• Resolved cash tills when closing, ensuring the money matches the report and is stored safely• Identified and communicated any accounting related issues to management promptly.• Ensured that merchandise are properly displayed, stocked and labeled.