Melanie Erickson

Melanie Erickson Email and Phone Number

Client Services @ Trace3
irvine, california, united states
Melanie Erickson's Location
Fayetteville, Georgia, United States, United States
Melanie Erickson's Contact Details
About Melanie Erickson

I'm an agile professional, quick to learn, accurate and detailed. Results-oriented and effective team leader who plans, motivates, energizes, and encourages to capitalize on strengths while ensuring growth and development. Makes sound decisions in a high-pressure environment. Manages multiple projects and meets deadlines.

Melanie Erickson's Current Company Details
Trace3

Trace3

View
Client Services
irvine, california, united states
Website:
trace3.com
Employees:
717
Melanie Erickson Work Experience Details
  • Trace3
    Associate, Life Cycle Management
    Trace3 Apr 2022 - Present
    Georgia, United States
    Deliver superior and consistent customer experience in the areas of account management, consulting, and customer service (commercial to enterprise-level clients). Participate in initial and ongoing customer engagements. Manage the full life cycle of the order. Work directly with internal account managers (Salespeople) on tasks and projects including auditing and analyzing customer data, providing reports, preparing quotes for hardware and maintenance renewals, placing orders, confirming shipments, preparing basic accounting details for invoicing, and utilizing the LaSalle Asset Management Platform (LAMP) a cloud-based program. Work closely with Account Managers, team members, customers, and vendors to ensure customer and company needs are met and determine best practices.Serve as a maintenance and renewal specialist on the Coast-to-Coast team. Serve as credit specialist for Fortune 500 customer.Serve as lead on multiple enterprise and commercial accounts. Serve as backup on additional multiple accounts.Lead team trainer to new staff how to best accomplish all of the above.Demonstrate and train staff and customers to customize LAMP portal to match individual roles.
  • Lasalle Solutions
    Client Services Associate
    Lasalle Solutions Jul 2019 - Present
    United States
    Deliver superior and consistent customer experience in the areas of account management, consulting, and customer service (commercial to enterprise-level clients). Participate in initial and ongoing customer engagements. Manage the full life cycle of the order. Work directly with internal account managers (Salespeople) on tasks and projects including auditing and analyzing customer data, providing reports, preparing quotes for hardware and maintenance renewals, placing orders, confirming shipments, preparing basic accounting details for invoicing, and utilizing the LaSalle Asset Management Platform (LAMP) a cloud-based program. Work closely with Account Managers, team members, customers, and vendors to ensure customer and company needs are met and determine best practices.Serve as a maintenance and renewal specialist on the Coast-to-Coast team. Serve as credit specialist for Fortune 500 customer.Serve as lead on multiple enterprise and commercial accounts. Serve as backup on additional multiple accounts.Demonstrate and train staff and customers to customize LAMP portal to match individual roles.
  • Peninsula Metropolitan Ymca
    Director Of Marketing And Communications
    Peninsula Metropolitan Ymca Jan 2015 - Sep 2018
    Newport News Virginia - I Telecommute From Atlanta Ga Area
    In charge of all marketing efforts for $21 million YMCA consisting of 13 facility locations and 4 program centers. Leverage the budget to the best possible outcomes for successful association-wide marketing initiatives.Work cross-functionally with Program, Development, Leadership, and Association Advancement Teams as well as all Branch Executives and Professional Directors on projects. Localize strategies by working collaboratively with branch marketing teams. Contributor to association strategic planning; a resource for implementation strategies, program development and program evaluation.Innovate member and participant engagement by overseeing the development of a Mobile App and implementing API integration of program data with the website. Implemented success measurements to increase focus on member engagement and retention. Analyze and measure the effectiveness of strategies; adjust plans and tactics.Effective sales campaigns: concept, design, training, delivery, and analysis led to average 10% year over year membership growth. Creative and effective fundraising initiatives grew donations an average of 11% annually.Spearheaded national re-branding for my YMCA association; developed, implemented, and managed a systematic transition strategy. Assure brand compliance to include – typography, voice, imagery, architecture, and messaging for internal & external signage, facility spaces, forms, back office, Internet, email, website, social. Deliver multi-channel collateral for all sales campaigns, events, fundraising, program development, and brand needs including concept, design, training, delivery, and analysis for all 17 locations.Produce Annual Meeting gala dinner event: write speeches, produce video, organize talent, provide for all systems, and produce Annual Report.
  • Peninsula Metropolitan Ymca
    Marketing Director
    Peninsula Metropolitan Ymca Apr 2001 - Dec 2014
    Newport News, Va
    Identified opportunities to unite locations for leveraged purchases of print , media deliverablesDeveloped systems, processes, and integrated approach for critical path to deliver communications for multiple locations Originated and developed all marketing and PR practices resulting in remarkable growth, changed public perceptions, and ultimately generated more opportunities to serve our community. Authored Internet, social media, and electronic communications policies. Provided communications for board members, volunteers, and staff Produced commercials for and made the first-ever media buy for our association Assessed need for and established marketing departmentEarned Director of the Year in 2000
  • Ymca
    Executive Assistant To Ceo
    Ymca Nov 1997 - Apr 2001
    Hampton, Va
    Opportunities to carve out a career in marketing were evident when I interviewed for this position. Identified opportunities to unite locations for leveraged purchases of deliverables, print and media. Developed systems and processes for critical path and integrated approach to deliver communications for multiple locations. Provided communications for board members, volunteers, and staff. Lobbied local leaders to establish first new construction YMCA in 30 years. Liaison between architect and marketing consultants when developing and constructing our new flagship YMCA location in Yorktown. Produced commercials for and made the first-ever media buy for our association. Assessed need for and established marketing department. Earned Director of the Year in 2000.
  • Erickson'S Desk
    Owner, Artist
    Erickson'S Desk Jun 1994 - Jul 1997
    Stavanger Area, Norway
    Entrepreneur, developer, owner of home-based desktop publishing company. Designed and printed communications projects supporting the niche market of NATO Forces and their families as well as the contingent of American oil company families living in Stavanger, Norway. Consulted with clients for quality print deliverables and event production/management. Freelance Graphic Artist, Publisher.
  • Internaltional Association Of Professional And Business Women
    Co-Founder And Co-Director
    Internaltional Association Of Professional And Business Women May 1995 - May 1997
    Stavanger Area, Norway
    Together with Navy spouse, Katherine (Kit) Prendergast, established organization to connect business women with opportunities while stationed overseas. We invited local business women to speak and provided leadership development content at monthly meetings. (Now known as Association of International and Business Women) https://www.expatwoman.com/global/norway

Melanie Erickson Skills

Marketing Event Planning Strategic Communications Public Relations Fundraising Leadership Facebook Nonprofits Newsletters Press Releases Volunteer Management Marketing Communications Social Media Advertising Social Media Marketing Event Management Marketing Strategy Community Outreach Strategic Planning Email Marketing Social Networking Online Advertising Online Marketing Small Business Editing Customer Service Entrepreneurship Direct Marketing Graphic Design Copy Editing Digital Marketing Community Development Copywriting Leadership Development Corporate Communications Internal Communications Brand Development Powerpoint Creative Writing Publicity

Melanie Erickson Education Details

Frequently Asked Questions about Melanie Erickson

What company does Melanie Erickson work for?

Melanie Erickson works for Trace3

What is Melanie Erickson's role at the current company?

Melanie Erickson's current role is Client Services.

What is Melanie Erickson's email address?

Melanie Erickson's email address is me****@****mca.org

What is Melanie Erickson's direct phone number?

Melanie Erickson's direct phone number is +175786*****

What schools did Melanie Erickson attend?

Melanie Erickson attended Excelsior University, Austin Community College.

What are some of Melanie Erickson's interests?

Melanie Erickson has interest in Social Services, Children, Home Improvement And Decorating, Education, Baking, Environment, Reading, New Technologies, Hiking, Poverty Alleviation.

What skills is Melanie Erickson known for?

Melanie Erickson has skills like Marketing, Event Planning, Strategic Communications, Public Relations, Fundraising, Leadership, Facebook, Nonprofits, Newsletters, Press Releases, Volunteer Management, Marketing Communications.

Who are Melanie Erickson's colleagues?

Melanie Erickson's colleagues are Dawn Losee, Samantha Schoner, Jaisen Patel, Sue Waggoner, Edgar Arambulo, Lara Wright Megless, Akanimo Udo.

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