• Monitor the financial health of study, program or vendor (project specifications, units, invoicing, change orders, forecasting)• Lead monthly financial review meetings with the Clinical Program and Study Leads• Drive the close-out process so studies are closed in a timely manner, including processing invoices and resolving vendor invoice discrepancies.• Help to drive the financial change control process and understand the relationship between changes in study scope to budget.• Ability to provide high level forecasts using existing agreements, rate cards and algorithms• Identification and trend analysis of vendor costs and reconciliations• Gathers required inputs from multiple systems and stakeholders to create and upload excel generated templates for reporting• Works with vendors and internal stakeholders to ensure on-time receipt of electronic data transfers• Reviews data in excel generated templates to identify and resolve errors• Supports the team by completing ad-hoc requests

• Ensured accuracy and timely site payments for study portfolio • Keept internal and external team members aware of site payment status and issues • Authorized study setups before starting payments• Resolved second line helpdesk issues for assigned portfolio • Assisted in the preparation of project status reports as needed • Worked with finance and project team to ensure appropriate funding prior to administering payments • Provided effective support • Developed time and work management skills• Built relationships within other departments • Clarified delivery expectation of end-user• Effectively communicated within the department and the broader organization • Balanced team and individual responsibilities; Put success of team above own interests; Supported everyone's efforts to succeed. Contributed to building a positive team spirit. Listened and responded constructively to other team members’ ideas. Expressed disagreement constructively (e.g., by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group). Provided assistance, information, or other support to others, to build or maintain relationships • Quickly and effectively solved customer problems• Demonstrated enthusiasm and commitment to the position and accepts responsibility for personal actions. Set high standards and well-defined, realistic goals for oneself; displays a high level of effort and commitment towards completing assignments in a timely manner; motivated to achieve. Maintained confidentiality • Followed instructions, responds to management direction; Took responsibility for own actions; Kept commitments; Committed to long hours of work when necessary to reach goals; Completed tasks on time or notifies appropriate person • Strong proficiency in Excel for spreadsheet analysis. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), email, and voicemail • Above average attention to detail • Strong communication skills; written and verbal

• Responsible for adherence to standard operating procedures (SOPs) • Managed assigned country budget related activities in a professional manner, with careful compliance with internal processes and procedures, or otherwise according to specified Sponsor requirements • Managed financial aspects of clinical studies including, but not limited to, supporting Project Directors with post-award study budget estimates and review of proposals • Developed baseline site country budgets, supported site specific budget preparation, delivered study specific budget training, reviewed and approved site budgets, and processed Covance financial language/appendix in site agreements • Updated departmental contract tracking system in a timely manner • Provided management with regular status updates, collaborated with study team to avoid delays, identified and escalated issues (as defined in departmental processes) that must be escalated to line manager, project management staff, Business Development staff, Budgets & Proposals staff or higher management as necessary to minimize delays and to facilitate the prompt conclusion of site budget negotiations • Assisted other Site Agreement staff and internal staff with site budget inquiries as required • Facilitated the internal review/sign off process of budget/financial appendix within the site agreement • Prepared and delivered presentations and training to other internal and external stakeholders • Support line manager with departmental goals, objectives and initiatives as assigned in a positive and flexible way • Complied with and fulfilled corporate requirements of the position including, inputting activities in Timesheets, conducting all required training and documenting training in training systems, and preparing and submitting any company expense reports for reimbursement in a timely manner • Performed other duties as required by the Department such as reporting requests, contribution to database creation and maintenance, etc

• Accountable for the overall payment management of assigned studies which included initial communication with PMs and sites during payment set-up in the system, execution of timely and accurate payment to the sites, issue resolution and final study reconciliation • Processed and tracked payments to Investigators and other payees in support of a clinical trial • Identified payment criteria and administer payments to each investigator and process all pass through costs • Prepared the study budget template • Liaised with GSS Site Contracts teams regarding payment terms in investigator agreements• Communicated with sites and clinical teams regarding payment questions or updates • Contributed to communication on project-related matters with the clinical project team under the direction of the Grant Payment leadership • Provided excellent customer service and timely site issue resolution • Maintained and updated payment tracking information in the Trial TrackerTM Grant /CTMS • Setup and maintained financial files throughout the course of the study including payment documentation, investigator financial files and amendments • Reconciled all study payments on a routine basis and provide financial reports to clients as requested • Provided site payment documentation for sponsor audits as requested• Understood and followed project specific and GSS policies and procedures • Generated investigative site payment reports for project team review (if applicable) • Liaised with Finance team regarding site payment issues • Participated in the development and testing of new Grant Payment systems and standard processes • Participated in the maintenance of training and other manuals for the Grant Payment team • Addressed client audit demands as necessary • Assisted team with troubleshooting payment issues • Mentored other Grant Payment team members, assisting with their workload as required • Conducted Grant or Budget Training for new Finance team members

Due to a recent merger where Chiltern acquired 2 other CROs, the Investigator Payment positions was transitioned from the Project Manager Department to the Investigator Grant Department. This allowed me to gain a better understanding of the Finance system and utilize the system to research the status of payments without having to rely on the finance team to obtain this information when responding to questions from Investigative sites. • Served as a liaison to staff, that became employed by Chiltern due to a recent merger, on the Investigator Payment process • Communicated with Project Managers regarding the amount of funds on hand to process Investigator Payments • Prepared and processed Site payments in accordance with the Budgets and Payment Schedules within the Site Agreement • Assisted the Project Managers with prediction of funds in order to invoice Sponsor • Responsible for populating Site Budget templates and working with Project Managers to provide finalized, PM-and Sponsor- approved Site Budget Template to Investigator Contracts Department for inclusion in Site Agreement template • Responsible for working with Sponsors to develop negotiation parameters • Responsible for preparing all payment reports and Check Requests and submitting to Project Managers for approval and routing to the finance department • Responsible for the tracking of Site payments for clinical study teams

The Investigator payment task was transitioned out of the contract analyst position and moved under the Project Management department.Prepared and processed Site payments in accordance with the Budgets and Payment Schedules within the Site Agreement • Assisted the Project Managers with prediction of funds in order to invoice Sponsor • Responsible for populating Site Budget templates and working with Project Managers to provide finalized, PM-and Sponsor- approved Site Budget Template to Investigator Contracts Department for inclusion in Site Agreement template • Responsible for working with Sponsors to develop negotiation parameters • Responsible for preparing all payment reports and Check Requests and submitting to Project Managers for approval and routing to the finance department • Responsible for the tracking of Site payments for clinical study teams.

• Facilitated and led the negotiation process for clinical research agreements and budgets based on the negotiation parameters provided by the Sponsor utilizing Fair Market Values within Grant Plan • Ensured contract terms and budget meet Company’s Standard Operating Procedures, department processes, and financial/legal requirements • Proficient in Excel, Word, Publisher and PowerPoint • Excellent attention to detail, strong critical thinking and problem solving • Excellent oral/written communication skills • Experience and comfort in working both independently and as part of a multifunctional team • Demonstrated ability to manage multiple tasks simultaneously • Demonstrated leadership abilities • Excellent organizational, time management and strong ability to prioritize workload • Provided regular contract status updates and communications to stakeholders and record status updates/issues within the Site Agreement Management System (SAMS) • Kept Department Tracker up-to-date with current contract status and metrics data • Interacted with Clinical Research Associates (CRA) and Project Managers (PM) to provide support needed for site contracts/budgets as necessary • Assisted clinical with direct negotiations and proposed changes to standard contract language with guidelines provided by legal • Maintained the final executed agreements within SAMS, along with amendments • Calculated and processed check request for investigator payments • Created and maintained payment tracking reports • Received and mailed checks out to sites on a weekly basis

• Performed investigator recruitment activities utilizing phone scripts, questionnaires, study site materials and other tools for use in evaluating investigative sites • Performed essential document collection, review, maintenance and close-out activities, ensuring that sponsor and investigator obligations are being met and are in compliance with applicable local regulatory requirements and ICH/GCP guidelines• Documents site and Sponsor contact and study interactions in a timely and professional manner • Assisted with resolution of investigational site/data queries • Liaised with project team members regarding study site issues • Ensured investigator recruitment activities were accurately tracked• Performed study duties in adherence to the protocol, Clinical Management Plan (CMP), study processes, ICH-GCP and any other requirements stipulated on the study • Identified, monitored, documented, and tracks out-of-scope activities • Supported Clinical Team Manager (CTM)/Start Up Lead (SUL) and Clinical Research Associate (CRA) in the management of investigational sites to ensure compliance with study timelines, the trial protocol, ICH/GCP and applicable regulations • Assisted with Investigational Product accountability, subject screening/enrollment, Case Report form retrieval and query distribution to/from investigational sites • Interacted with site, clients, vendors and functional areas as secondary project contact for site issues and questions

• Responsible for registering patients and obtaining correct insurance information for billing and reimbursement • Responsible for all computer upgrade, including testing and staff training • Responsible for training new employees • Managed the day to day duties of the admitting staff • Processed reports for the department director, billing department, and QA department • Performed staff's yearly evaluations • Conducted interviews for open positions within the department