Melanie Fordham Email & Phone Number

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Creating safe, usable, and effective products across multiple industries. Providing high-quality consultancy and training services, including keynote presentations and professional skills workshops. Possessing extensive cross-domain experience in healthcare, forestry, air traffic control, the armed forces, helicopters, finance, and rail. Demonstrated.

Richmond, BC

Designing software for hospitals in an Agile team environment. Projects included a system to support surgery operating rooms; configurable waiting room information displays; and system wide updates to patient data display. Supporting Meaningful Use 2 (MU2) certification.

Acting as research lead for a flagship project ultimately affecting operations in 86 countries, integrating input from multiple time zones to develop the future staff facing system for branch and call centre. Managing multiple concurrent research packages for this workstream.Conducting the research needed to take an online interactive tool from concept to.

- Human Factors lead for high profile and high impact projects, including one shortlisted for NATS Outstanding Achievement award in the safety performance category- Directly reporting to the executive on safety and usability as projects went operational- Ensuring good practice in design and development throughout the project lifecycle- Conducting user.

- Conducted analysis to prove safety standards would be maintained throughout the introduction of new technology and changes in working practices- Requirements analysis and effective resolution of requirements conflicts- Usability/ user experience assessment of a helicopter- Extensive use of human factors design guidelines and standards

- Analysis of user/ task information requirements and translation into interface design- Iterative prototyping and scenario based user evaluations- Development of Human Factors tools and techniques (e.g. function allocation, workload analysis)- Project management - delivering a 300k project on time and on budget- Presenting project results internationally.

Master Of Arts (Ma), Psychology, Philosophy And Physiology

Activities and Societies: Officer Training Corps (British Territorial Army) Ballroom dance team Choir Thesis: Motor Imagery in Parkinson's.

Msc, Occupational Psychology

Activities and Societies: Thesis: Following rules or forming roles: Is there more to safety than compliance? Winner of 2001 British.

Executive Certificate Of Business Analysis, Business Analysis

Awarded by the Executive Education Program of the John Cook School of Business at Saint Louis University. Course content: Business Analyst.