- Mastered online communications with multiple international partners to plan three consecutive conferences in different host countries attended by global delegates.- Achieved 1% budgetary savings through renegotiation of significant SaaS contract, as part of multi-year plan to retire 20% overall debt in not-for-profit arts organisation.- Successfully implemented complex ticketing software within donor management software for performing arts not-for-profit, resulting in increased patron satisfaction and higher ticket sales.- Edited academic manuscripts for publication and wrote successful grant proposals.- Managed computer systems while adapting to technological improvements in software and maintaining hardware to maximise useful life, in order to minimise and proactively budget costs.