Managing Resettlement Team in front line homelessness hostel. Working to strategic and relevant guidelines. Ensuring all staff are aware of roles within the hostel, carrying out team meetings and attending Management meetings. Completing quarterly reports for local council and supporting partnersI have a wide range of knowledge on supporting individuals with trauma, and delivering bio psycho social model to help people overcome this. I am competent in having difficult conversations… Show more Managing Resettlement Team in front line homelessness hostel. Working to strategic and relevant guidelines. Ensuring all staff are aware of roles within the hostel, carrying out team meetings and attending Management meetings. Completing quarterly reports for local council and supporting partnersI have a wide range of knowledge on supporting individuals with trauma, and delivering bio psycho social model to help people overcome this. I am competent in having difficult conversations, this enables trusting working relationships with service users. I believe being open, honest and transparent with both staff and residents Show less

Supporting individuals within the home, ensuring tenancy was not at risk and if it was addressing issues with local council and other partners. Identifying correct benefits and supporting individuals with paperwork and appointments such as Work Capability Assessment Also to address other issues within the home such as drug and alcohol addiction, historical and current trauma. Building good working relationships with clients, completing risk assessments and support plans which would be… Show more Supporting individuals within the home, ensuring tenancy was not at risk and if it was addressing issues with local council and other partners. Identifying correct benefits and supporting individuals with paperwork and appointments such as Work Capability Assessment Also to address other issues within the home such as drug and alcohol addiction, historical and current trauma. Building good working relationships with clients, completing risk assessments and support plans which would be tailored to each person. Successful in completing all KPIs and keeping all paperwork up to date and recording information on Atlas database Show less

Supported staff and patients on secure male only forensic ward. Assisted Nursing staff to carry out medication rounds, supported patients with rehabilitation into the local community, identifying housing needs, life skills and claim of correct benefits on leaving hospital. Also diversionary activities to help with recovery