Melanie Sullivan Email & Phone Number

As the Director of Customer Success at Cencora Triose, I am responsible for leading the customer service and regional account management teams. I am accountable for driving business growth and ensuring exceptional customer experiences, this involves guiding the team in providing optimal customer assistance and implementing processes to increase satisfaction levels. Leading the customer success team to align customers' goals with Triose values, my focus lies on long-term success and delivering unparalleled customer experiences.

Greater Atlanta Area

As the National Account Manager I lead the company’s efforts to maintain and expand relationships within our GPO partners to ensure the TRIOSE value is communicated properly to TRIOSE customers and prospects. I am responsible for roll out, launch & management of all new contract awards and achieving sales quotas for these GPOs. Acting as a subject matter expert to support the needs of the field sales organization to represent the entire range of company products, while ensuring assigned customers’ needs and expectations are met by the company. Putting a focused effort on the GPO strategic plans and working closely with clients, business partners and internal team members on a regular basis to effectively maximize utilization of the company’s growth.

Greater Atlanta Area

As Region Vice President at TRIOSE, I am responsible for leading the TRIOSE sales team in the eastern region of the country with a style that fosters growth and sustainability with client relationships. As a sales leader, I work with an exceptional group of sales executives to consistently achieve our sales and revenue objectives. Let us help your organization manage your inbound and outbound freight expenses. Whether you are considering converting from a self-managed program or an established third party logistics (3PL) program, our experienced TRIOSE Team is at the ready to make the process as smooth as possible. Ask me about the TRIOSE difference.

Atlanta, Ga

Why TRIOSE? Choosing a 3PL partner is about more than just saving dollars and cents. It’s about sharing a joint commitment to delivering smart and efficient solutions, without compromising patient care.