Melanie Grajeda Email & Phone Number

New York, United States

New York, United States

Consult with senior leadership team to develop communication strategies, create action plans, ensure initiatives in alignment with mission, vision, and core values, and encourage a solutions-based approach to problem-solving; conduct field visits in partnership with senior leadership to provide informed evaluations; collaborate with leadership development team to present training workshops and update resources covering topics including DEI, communication, and psychological safety

Brooklyn, New York, United States

Worked closely with the medical director and staffing manager to strategize ways to reinvigorate our hiring process, improve retention, and evaluate and increase employee engagement; evaluate and reprioritize daily task and project lists; manage prescription refill requests from over twenty doctors across eight specialty departments including reviewing medical records and calculating medication doses; contributed to schedule II - V controlled substance inventory and auditing.

Oakland, Ca

Cultivating and maintaining hospital culture; creating employee and client experience with a focus on engagement, appreciation, and communication; contributed to online course building, social media management, and content creation and digital marketing; protocol development and staff training; developed client care team training program; facilitated conflict resolution with an emphasis on direct, tactful, interpersonal communication; human resources operations including hiring, disciplinary action, record maintenance, and HR law compliance; social media and online reputation management; processing payroll, daily deposit reports, and cash reconciliation; primary liaison between CFO and CEO.

Walnut Creek, California, United States

Primary liaison between medical director and clients, referring veterinarians, and other staff members; schedule coordination; workload management; worked closely with hospital administrator and operations manager in the transition to paperless records; collaborated with other team leaders to create training protocols and lead staff workshops; responsible for all schedule II - V controlled substance inventory and auditing.