Melanie Gray Email and Phone Number

Specializing in - Business development and Professional Repair Services.Role - Supporting existing clients and creating new opportunities for the business. Providing a range of paid diagnosis/repair and refurbishment work for an established client basis. Identifying and contacting new customers, providing them with an insight into services and capabilities and the benefits of working with CVP. Supporting the professional repairs/engineering operations to achieve sales growth across new and developing accounts. Liaising with customers, providing quotations for evaluations, equipment servicing, equipment repairs, equipment upgrades and refurbishment, creating and submitting proposals and helping to strategically grow the CVP professional repairs business, Analysing current business streams to identify and target customer and sales growth, Liaising with customers (face to face, over phone, email and other media) in servicing their account and providing excellent customer service, Producing quotations from single service items to company wide support and repair packages, Providing quotations for accessory and component sales, Maintaining a record of leads and quotations, Working with the Engineering team and Technical Director to produce quotations and tenders, Meeting with customers at CVP sites and trade shows etc, Arranging facility demonstrations/tours, Following up quotations, Pro-active sales lead generation.Booking systems used - Access, InspHire and Orderwise.

Outside Broadcast equipment hire company - Brentford MiddlesexSpecializing in - Outside Broadcast equipment, Systems based cameras, Box Lenses, VTR’s, Monitoring equipment and Avid Suits for the OB Industry and Post Production Houses.Role - Building and maintaining good working relations with clients, Quoting and negotiating rates for both short and long term hire, Booking equipment and co-ordinating equipment schedules, Sourcing sub hired equipment and establishing reciprocal rates between hire companies, Co-ordinating logistics for hires and sub hired equipment, Monitoring equipment returned late and invoicing where necessary, Monitoring missing/damaged/lost equipment and ensuring the return/replacement or invoicing, Arranging the fast turnaround of damaged or faulty items so they are ready for hire with limited downtime, Raising and processing all hire invoices, credit notes and purchase orders, Managing prep staff and technicians to ensure kit is ready and fully working before dispatch, Managing drivers, Producing spreadsheets for carnet paperwork, Booking couriers, Providing senior staff with monthly feedback.Booking systems used - Access and InspHire

Specializing in - Bespoke camera rigs, Camcorders, Palmcorders, Minicams, VTR’s, Audio, Monitoring, Lighting, Sound, Grip, Filters and Crewing for the Television industry. Role - Building and maintaining good working relations with clients, Quoting and negotiating rates for both short and long term hire, Booking equipment and co-ordinating equipment schedules, Sourcing sub hired equipment and establishing reciprocal rates between hire companies, Co-ordinating logistics for hires and sub hired equipment, Monitoring equipment returned late and invoicing where necessary, Monitoring missing/damaged/lost equipment and ensuring the return/replacement or invoicing, Arranging the fast turnaround of damaged or faulty items so they are ready for hire with limited downtime, Raising and processing all hire invoices, credit notes and purchase orders, Managing prep staff and technicians to ensure kit is ready and fully working before dispatch, Managing drivers, Producing spreadsheets for carnet paperwork, Booking couriers, Providing senior staff with monthly feedback.Booking system used - HireTrack

Specializing in - Cameras, Lenses & Filters, Grip equipment, Dollies, Cranes & Remote Heads for the Film, Television, Commercial and Music Industry.Role - Initially I was employed to work for Panavision Grips, specializing in dolly, crane and remote head hire, this then progressed to include crew scheduling and camera and lens hire. My role covered all aspects of each individual job from the initial contact through to the invoice stage, plus all duties as above, Booking system used - In house booking system - Primo

Specializing in - Research and development for Pharmaceutical advertising campaigns.Role - Booking photographers and scheduling studio time, General office duties to ensure the smooth running of the office in an organised and professional manner, Typing of correspondence & reports, Maintaining electronic filing system, Opening & distributing mail, Minute taking of internal meetings, Diary management, Creation of monthly management reports, Documenting management & control, Preparation of presentations, Recording & monitoring staff holidays & absences, Controlling stocks of stationery for the office, Answering telephone & email enquiries, Organising/booking hotel & travel arrangements, Administration support including collection of monthly staff timesheets, labour forecasts & expenses, Compiling tender submissions for the Estimation team, together with general administrative support to the team.