Leveraging my brand, marketing, and customer service insights, co-founded a premium personal fitness business in Austin, Texas. Bodies by Akeem serves a diversity of clients across various fitness levels. The success of this unique fitness company, which has a consistent 5-star rating, is grounded in the ability to use key customer insights to develop unique training programs delivered in a customized manner to clients from 22 to 80 years of age. Business Growth: Co-developed and… Show more Leveraging my brand, marketing, and customer service insights, co-founded a premium personal fitness business in Austin, Texas. Bodies by Akeem serves a diversity of clients across various fitness levels. The success of this unique fitness company, which has a consistent 5-star rating, is grounded in the ability to use key customer insights to develop unique training programs delivered in a customized manner to clients from 22 to 80 years of age. Business Growth: Co-developed and helped build the business from start-up to annual year-over-year revenue growth averaging 40%. Helped establish a strong client base of outdoor cyclists, weight lifters, cardiovascular, and HIT participants who engage multiple times a week in either one-on-one or group fitness programs. New Market Growth: Expanded business from one primary location to multiple mobile locations across the city of Austin and surrounding suburbs as well as via virtual courses offered to clients in New York City, NY and Houston, TX. Sales and Marketing Expertise: Accountable for developing the look and feel of Bodies by Akeem – from logo development to website content to branded gear – in order to distinguish the company in the marketplace and create immediate visual identification. Customer Loyalty and Referrals: Helped produce 20% of new customers and retain 96% of existing customers by building trust and loyalty. Active participation in the creation of daily fitness regiments for customers and personal engagement in weekly group fitness classes. My hands-on involvement provides a bottom-up view of scalable opportunities and course corrections needed for customer growth and retention. Develop personal relationships with clients in order to better understand, and help overcome, barriers to meeting long-term health goals. Show less

Seasoned hospitality professional managing the customer relationship across all aspects of the dining experience while also growing revenue per ticket consistently by 65% per person. Proficient in all aspects of the restaurant business and tapped to help grow revenue by creating new dining experiences, streamlining daily business operations, and serving as the “master of the house” in order to manage the entire flow of the customer’s in-house experience. Expert at multi-tasking, managing… Show more Seasoned hospitality professional managing the customer relationship across all aspects of the dining experience while also growing revenue per ticket consistently by 65% per person. Proficient in all aspects of the restaurant business and tapped to help grow revenue by creating new dining experiences, streamlining daily business operations, and serving as the “master of the house” in order to manage the entire flow of the customer’s in-house experience. Expert at multi-tasking, managing personalities, maintaining a calm demeanor under pressure, and creating a welcoming and warm environment. Excellent time management and efficiency skills honed by serving as a mixologist, bartender, hostess and manager in high-end premium restaurants with demanding clientele. Proven track record of revenue growth, team collaboration, and relationship building. Show less

As a trained actor I was recruited by Collier Talent via an "Actor's showcase". Over the years with Collier Talent, one of Austin top talent agencies, I successfully booked Television and film roles, which included work with HBO and NBC, as well as commercial work for Whole Foods, Marriot and USAA.