- Created engaging social media posts to promote upcoming events, boosting visibility and engagement within our community.- Developed and maintained a social media calendar to track upcoming events and potential opportunities, ensuring consistent communication and maximizing our impact.- Attended networking events to represent and showcase the LLC, building connections and expanding our outreach. Additionally

•Developed a new system for organizing the marketing research SharePoint website resulting in a better user experience for internal stakeholders and making the over 300 research results more accessible to marketers within UPS.•Conducted 10 in-depth interviews with key marketing research stakeholder to understand their opinions, future usage, and satisfaction with the marketing research team SharePoint site and future share-out events.•Created a guide for a future newsletter by using secondary research on newsletter best practices, including a recommendation for short, embedded videos to help gain interest and drive further usage of the newsletter and research reports.•Assisted in facilitating the marketing research insights share-out event, which had over 100 attendees and included a live panel of UPS customers.•Gathered feedback following the marketing research share-out event to understand the likelihood of recommending ways to improve the event in the future, and developed recommendations for the research team with the feedback.

•Lead competitive market research on 5 major healthcare competitors, analyzing their social media strategies and platforms, comparing it to Kaisers.•Conducted customer research on SMS and email to better understand the customer experience.•Assisted and represented Kaiser at various events including both job fairs and networking events.•Managed social media campaigns, from building out the social media calendar, to collecting the content, managing feedback and analyzing the success of the campaign.•Updated healthcare workers license to practice in database system

•Oversaw 15 Title One school/Sites in the metro Atlanta region with troop recruitment, cookie finances and the program facilitators•Met with local school administrations and community members to assist with starting troops in their community•Presented a program where young girls could learn about pursuing Entrepreneurship.•Communicate with Community Outreach Specialist to ensure effective delivery of events.

- engage customers to shop the latest trends - arranged product to appeal to shoppers - increased traction in sales with customer service skills - informed customers of all sales offered to them