Melanie H. Email and Phone Number

Lead internal communications and editorial team across Americas Region, coordinating internal communications across multiple offices and countries working with multiple shareholders across the company.Act as primary advisor for key stakeholders (Human Resources, Culture & Conduct, Chicago, Executive Committee members etc.) to understand their communication needs and execute internal and external communication plans.Lead ongoing efforts to increase the effectiveness of internal communications, proposing solutions via traditional (town halls, presentations, newsletters, etc.) and digital (intranet, email, video, podcasts, social collaboration tools, etc.) methods.

Developing and implementing stakeholder communications across multiple channels, including corporate memos, intranet content, newsletter features and Twitter. Responsibilities and accomplishments include:● Successfully created and implemented communication plan for the Chicago office move affecting 400+ employees over the course of 14 months● Implemented bi-weekly employee engagement newsletter highlighting Citizenship activities across all Americas offices distributed to 3,000+ employees● Implemented monthly COO departmental newsletter of departments highlighting business achievements, milestones and team activities distributed to 2,000+ employees ● Successfully sourced and implemented new ‘pop-up’ communication channel for all Americas staff● Maintained Citizenship focused calendar for SocGen_US Twitter account● Active stakeholder on Culture & Conduct working groups to provide input as well as Communication support

Developing and implementing global business and stakeholder communications across multiple channels, including corporate memos, company presentations, intranet and website content, newsletter features, Twitter and other social media accounts. Responsibilities and accomplishments include:- Managing and creating content for multiple, enterprise-wide sites – internal and external - Maintaining and implementing a process to ensure timely updates to websites- Using web analysis tools to quantify, assess, and provide metrics around company intranet usage- Leading a cross-functional project team for continued development and implementation of a new content management system for both the company intranet and public website- Managing social media presence on Twitter and LinkedIn- Creating strategic communications solutions for business unit leaders and other stakeholders, including: Human Resources; Information Technology; Business Continuity; and Compliance- Producing content for and managing monthly regional CEO Town Hall employee calls- Ensuring internal adherence to brand standards

Primary contact for all internal communications. Wrote, designed and distributed a monthly, online employee newsletter. Composed and managed production of a quarterly print newsletter. Managed the press release process with external PR agency and drafted press releases. Successfully directed communications for three ongoing corporate initiatives. Managed all Corporate IT communications projects.

Primary responsibilities included writing, designing and distributing a monthly, online employee newsletter; designing postcards and brochures for internal and external communications; and creating PowerPoint presentations for different company departments. Wrote and managed production of the company annual report. Managed the $3.5 million department budget. Oversaw the production of a new series of educational materials.

Wrote and edited website, sales and marketing collateral. Managed a data-entry team and implemented and maintained the content standards. Gathered status reports for all IT projects and implemented and maintained project requirements and documentation.

Researched and wrote monthly, feature-length articles as well as a monthly department article. Peer and copy edited the magazine and worked with the production department on design.

Wrote, edited and managed production of a monthly training magazine that was distributed to all electronic department staff.