Melanie Hardiman Email & Phone Number

United Kingdom

United Kingdom

Macclesfield, England, United Kingdom

Working as part of an Enterprise data technology team, running a suite of internal SaaS products for data engineers and scientists across the organisation.Responsibilities include: - Establishing and implementing a persona-based communication strategy and framework to help promote our capabilities within the organisation and establish our team brand - Building relationships with key vendors to curate training plans and advertising materials for our enterprise technologies. - Identifying and monitoring customer and product success metrics across our services to help measure adoption and satisfaction. - Leading multiple global marketing and training events by working with vendors and gaining sponsorship from senior leadership. - Enabling great user experience with a fast and efficient demand management and onboarding process, ensuring customer satisfaction on their user journey. - Promoting our services and demonstrating benefits to potential consumers across the organisation. - Working to establish cross-functional governance forums to prioritise demands and highlight risks. - Developing internal persona-based training pathways for our core enterprise platforms to cater for different skill sets across IT and the business.

Manchester, England, United Kingdom

A multi-year graduate development programme specialising in change management, with placement opportunities in multiple companies and industries, while providing further training and qualifications. Data Analyst | AstraZeneca | Oct 2020 – May 2022As part of the Data Engineering team my responsibilities included: - Leading our operational excellence team to help improve our portfolio management and processes within data engineering. - Creating Power BI dashboards and reports for senior level stakeholders to help provide visibility to over 70,000 employees. - Assisting the DataOps and Data Visualisation Leads with project tracking and implementation, helping raise awareness and adoption of the products.Associate Project Manager | AstraZeneca | Aug 2019 – Oct 2020 As part of the Data Portfolio team my responsibilities included: - Monitoring and monthly reporting of IT Top 20 Projects across the Data Enablement function. - Facilitating monthly Tier Reviews with the leadership team. - Liaising with stakeholders to report on our monthly highs and lows. - Tracking the financial spend for Data Enablement. - Creating process flows to define how cross-functional projects should be managed.

County Limerick, Ireland

Tote Employee for the Irish Greyhound BoardResponsibilities included: - Explaining how the betting process works to customers. - Taking bets from the customers for each race and verifying they are of legal age. - Handling a large cash float and ensuring money tallied at the end of the night.

Limerick

Responsibilities included: - Contacting Dell customers to arrange return to Dell collections. - Liaising with DPD to ensure successful collections from customers. - Communicating with Dell agents to confirm customer details for collections. - Running daily reports to monitor the performance of calls and collections. - Completing On Hold and Discrepancy reports for European countries using my Excel skills.

Bachelor Of Science (Honours), Business Information Systems (Honours), First Class Honours (1:1)

Key skills learned and programs used: o HTML, CSS, JavaScript, SQL o Microsoft Office suite o Microsoft Power Platform o Adobe Photoshop /.

Leaving Certificate