I am an efficient individual with over 25 years’ worth of work experience in administrative and customer service roles. I have had the privilege of working for First National Bank as a Home loans administrator role consistently meeting targets and being able to communicate fluently in English and Afrikaans both in writing and liaising with clients and attorneys.In my most recent role at the high school, I have learned valuable skills such as back officeoperations, confidential correspondence, multitasking, dealing with and management of learners and educators. I am proficient in Microsoft and Internet programs and have sound knowledge of the financial policies of and management of public funds.Whether working on academic, extracurricular, or professional projects, I apply proven communication, teamwork, and organizational skills
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Finance OfficerPelican Park High School Feb 2016 - Apr 2019Cape Town, Western Cape, South AfricaManagement of cashbook, petty cash, receipting, bank statements and payment instruments (cheques and electronic banking)- Management of budget, doing weekly banking and reconciliation of all payments received.- Liaising with municipalities, WCED officials, parents and auditors and providing records for submission- Capturing of school fees, sending account statements and facilitating exemptions of school fees- Procurement and purchasing of all school requirements like sporting equipment, cleaning materials and stationery- Catering for guests and arrangement of functions like valedictory ceremony and staff farewells and year functions.- Arrangement of transport and travel arrangements for staff and learner outings- Coordinator of Peninsula School's feeding scheme and assistant to cross country coordinator.-Processing and payment of SGB salaries, PAYE,UIF and tax.-Reconciliation of monies and banking.
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School AdministrationPelican Park High School Feb 2013 - Jan 2016Cape Town, Western Cape, South AfricaSecretary and Personal Assistant to Principal | Feb 2013 – Jan 2016 – SGB POST- Providing administration of staff, learner and WCED matters by capturing, recording and filing of all correspondence.- Assisting the principal with typing,policies,diary management and preparation for meetings.- Keeping attendance ,asset and visitors registers.- Providing basic first aid and replenishment of office supplies.- Daily use of Cemis,SmsWeb,HCLM and Master C to maintain staff and learner records. - Administration of admission and interviews of new learners..- Receipt of incoming emails and post and distribution of IRP5 and salary advices.- Assisting with any and all ad hoc duties as required.
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AdministratorThe Children'S Workshop Jan 2012 - Mar 2012Cape Town, Western Cape, South AfricaMaternity leave contract post -
Home Loans Administrative SpecialistFnb South Africa Dec 2008 - Dec 2009Cape Town, Western Cape, South Africa-Providing full assistance to the Area’s External Consultants in terms of obtaining new business, generating leads for existing and new home buyers, businesses and acquiring new personal, investment and credit accounts.-Diary management and sales tracking providing up to date sales figures and pipeline deals-Daily liaison with FNB Home loans Fulfilment Centre in Johannesburg and the various attorneys and conveyancers involved with the specific deals.-Client interaction for first contact with the specialist and follow up courtesy calls are daily functions, -Assisting with marketing strategies and campaigns in awareness of specials and current property trends and developments.-Vetting and capturing of new Cheque accounts, Credit cards, Vehicle Finance, Overdraft facilities and Investments.-Diary management, complaint management, Generate creative ways to improve on production and costs, Record keeping, -Collating Business Reports -
Retention ConsultantFnb South Africa Sep 2006 - Nov 2008Cape Town, Western Cape, South AfricaProviding leads and generating business for the Area Sales Team.-We work on various campaigns and initiatives with the explicit purpose of generating measurable revenue.-Working on the Inactive Reports for maintaining and retaining existing client base ensuring accounts are kept active and cross selling where necessary. -
Call Center AgentTelepassport Oct 2005 - Aug 2006Cape Town, Western Cape, South Africa-Call Centre Agent: Trouble shooting on a technical level to ensure optimal use of PABX and cell phone routers and equipment guaranteeing client’s maximum savings.-Assessments of accounts and Billing on in house accounting programme -
BankerFnb South Africa Dec 1997 - Oct 2005Cape Town, Western Cape, South AfricaEnquiries-Collection point for credit cards, cheque books, statements and all functions relating thereto. Senior Information Official- departmental head/supervisor-Supervision of Enquiries team providing service performance, development and motivation of team to provide excellent quality and quantity of work-Management of daily reporting and stock of controlled access mechanisms.-Regular reporting to Senior Management and training in all aspects of the service industry within the team. TellerAdmin Assistant:-Primarily an admin post, including typing letters, retention of client base, legal accounts, processing of salaries, bank reports, courtesy calls and investment management and assisting the Admin Manager.-ATM balancing and custodianship, branch start- up and close- down and switchboard operation. Customer Service Representative:Opening/Closing of cheque, savings and investment accounts for both business and individuals. Initial assessment of -bonds, personal and student loans and processing of the applications-Processing deceased accounts and estate lates.Initial assessing of credit cards and application.-Customer relations – queries and information. Identification and initiating leads for possible long-term investments/insurance clients for our subsidiary consultants.
Melanie Isaacs Education Details
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Immaculata Senior Secondary HighSenior Certificate
Frequently Asked Questions about Melanie Isaacs
What is Melanie Isaacs's role at the current company?
Melanie Isaacs's current role is Looking for an exciting opportunity.
What schools did Melanie Isaacs attend?
Melanie Isaacs attended Immaculata Senior Secondary High.
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1gmail.com
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1lifehealthcare.co.za
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