Senior Manager, Digital Product Experience Lead For Jnj.Com
CurrentAs a Digital Operations Lead, I am responsible for collaborating with a team of experienced content strategists, designers, and other professionals to develop best-in-class external storytelling that highlights the work of the largest, most diversified healthcare products company in the world. Additionally, I lead ongoing brand reputation management efforts in partnership with key stakeholders and oversee SEO management and taxonomy control. Partnering closely with the brand team, SEO specialists, stakeholders, marketers, and XD professionals, I drive the evolution and transformation of our product operating model. Some of my notable accomplishments are:• Led digital consumer-facing rebranding initiative overseeing the development of a new global design system inspired by the award-winning website Jnj.com, enabling 100+ sites to adopt new brand standards for increased simplicity• Elevated brand reputation & accessibility scores through the implementation of brand management strategies, leading operational plans to address issues, content cleanup, and enhance SEO, content taxonomy, and accessibility solutions