Melanie Lewis Email and Phone Number

Lead the Human Resources organization for a staffing industry-based company with 20,000+ employees located across the United States and Canada. Create and facilitate the development of business strategies in support of our people and customers to build organizational focus, efficiency, speed and business results. Created and executed a lifecycle approach to talent management focused on forecasting, staffing, onboarding, development, performance management, career and succession planning, talent movement and retention. Supported the company in 2022 with the divestiture of the light industrial staffing vertical to build an integrated and collaborative business model across the group.Restructured the HR department into an HR Shared Services Operating Model to transform HR from a compliance-based, enforcement culture to a customer-service, support function for the business.Built a compensation and benefits team in to oversee, benchmark and enhance the execution of variable and fixed pay and benefits. Created and expanded the Performance and Development team within North America to enable employees to contribute to their team’s and the company’s success. Created, hired and developed a Talent Acquisition team by implementing the methodology and processes to create a company-wide hiring model aimed to hire the best candidates within the market and gain efficiencies, resulting in higher retention and candidate conversion rates. Modified company health and welfare plans to assure legal compliance; revised 401(k) Plan to provide more attractive benefits to employees.Spearheaded implementation of new HRIS (UltiPro), transforming company processes from paper-based to online and achieving operational efficiencies across the business.Created an Equity, Diversity and Inclusion Council and program with a mission to foster an environment that attracts the best talent, values diversity of life experiences and perspectives and encourages innovation.

• Utilizing a hands-on approach, leads the human resources function, and executes the related human capital strategy for a staffing company operating throughout the United States and Canada. • Developed executive-level strategy to improve employee turnover and retention, resulting in 30% decrease in turnover in 2018. • Sourced and implemented Infor Talent Science, a cloud-based talent management solution designed to identify, select, retain and develop talent across the employee life cycle. • Restructured HR department to improve utilization of wide range of skill sets, increase efficiency and provide more comprehensive support to customers. • Developed first HR data analytics discipline in the company’s history to support Executive Leadership in areas such as turnover, attrition, acceptance rates, and sales productivity curves. • Created a targeted Employee Relations function in HR to support 20,000+ staffing resource employees and 3,000+ internal employees; as well as provide support, guidance, and mentorship across the organization. • Modernized Employee Relations process in order to mitigate business risk. • Successfully managed company-wide benefits function during absence of a Benefits Manager, resulting in a zero-cost increase for employee benefits for 2019.• Redesigned parental leave policy, short term disability policy, PTO policy, tuition reimbursement policy, and health and safety policy. • Implemented company relocation policy, decreasing company expenditures by ~200k annually. • Implemented Group Term Life Insurance Plan for all internal employees at no additional cost to the employee. • Manage and analyze all SOX compliance processes in connection with the auditing department and in preparation for IPO. • Partner with Executive team on strategic company initiatives to identify and support the vision set forth.

• Managed HR function for all Headquarters employees.• Selected as United Way’s Loaned Executive in 2012; resulted in traveling partnership with United Way in Atlanta Metropolitan. • Managed Applicant Tracking System through PeopleSoft and IAM for recruitment purposes.• Administered Performance Management and Succession Planning systems (SuccessFactors).• Developed a New Employee Orientation for all new hires at Headquarters.• Performed HR duties such as payroll, employee and labor relations, succession planning, performance. management, writing job descriptions, talent management and headcount reporting.• Implemented New Employee Orientation package for 58 Distribution Centers and 1,000+ Company owned stores.• Served as the leader for Junior Achievement, American Heart Association and American Diabetes Association.• Interviewed and recruited Headquarters employees.• Hired, trained, and mentored HR Assistant for the HR Senior Vice President.

• Performed HR duties such as salary and benefits, HRIS technologies, employee & labor relations, recruitment, hiring, training and development, organizational development, communication, position management, rewards, change management, and position classification.• Administered testing and development of multiple Agency systems. • Member of the Multi-Generational Retention Initiative Team.• Served as a mentor for new interns and co-ops. • Interviewed and recruited high-quality performers in engineering, professional, and administrative fields.• Volunteered and chaired numerous NASA celebrations/charities such as award ceremonies and Christmas events.• Systematized a process in order for HR Generalists to get packages to the High Grade Board for review in an effective and efficient manner.