Melanie Marcus
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Melanie Marcus Email & Phone Number

Chief Marketing & Customer Experience Officer, Surescripts at Surescripts
Location: Washington Dc-Baltimore Area, United States 11 work roles 2 schools
1 work email found @surescripts.com 4 phones found area 617 and 415 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email m****@surescripts.com
Direct phone (617) ***-****
LinkedIn Profile matched
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Current company
Role
Chief Marketing & Customer Experience Officer, Surescripts
Location
Washington Dc-Baltimore Area, United States

Who is Melanie Marcus? Overview

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Quick answer

Melanie Marcus is listed as Chief Marketing & Customer Experience Officer, Surescripts at Surescripts, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at surescripts.com, phone signal with area code 617, 415, and a matched LinkedIn profile for Melanie Marcus.

Melanie Marcus previously worked as Chief Marketing & Customer Experience Officer at Surescripts and Chief Marketing Officer at Surescripts. Melanie Marcus holds Mba, Public Administration from Questrom School Of Business, Boston University.

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Email format at Surescripts

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{first}.{last}@surescripts.com
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Profile bio

About Melanie Marcus

Senior healthcare marketing, customer experience and strategy executive. Creative and visionary leader with a passion for building teams who deliver growth through innovations in brand, thought leadership, lead generation, sales enablement and customer engagement.

Listed skills include Healthcare, Strategy, Healthcare Information Technology, Product Management, and 16 others.

Current workplace

Melanie Marcus's current company

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Surescripts
Surescripts
Chief Marketing & Customer Experience Officer, Surescripts
AeroLeads page
11 roles · 39 years

Melanie Marcus work experience

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Chief Marketing & Customer Experience Officer

Current

Arlington, Virginia, Us

Lead marketing, customer experience improvement, account management and support teams. Responsible for our go-to-market and customer experience.

Jul 2023 - Present

Chief Marketing Officer

Arlington, Virginia, Us

Lead marketing and customer improvement experience functions, reporting directly to the CEO. Responsible for transforming our go-to-market strategy and customer experience to position Surescripts for growth.

Mar 2017 - Jul 2023

Founding Member, Chief Dc

New York, Ny, Us

Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.

May 2021 - Jul 2023

Vp Strategic Marketing

Nashville, Tn, Us

Lead marketing for growing business unit within McKesson Technology, reporting directly to the president. Partner with strategist to develop strategic plan and lead associated go to market strategies across three major solution areas in the payer and hospital markets: Decision Management, Network/Financial Management and RelayHealth Financial. •Built marketing team – restructuring, hiring, integrating and training.•Developed and delivered “voice of customer” marketing platform.•Leading industrial strength thought leadership program to drive results for solution sales team.•Transitioning team to content marketing/social media focus with heavy emphasis on measuring results.•Delivered 100% participation in Employee Satisfaction Survey and high employee engagement.•Lead MHS’s Strategic Advisory Council.•Recently led team through five month planning process that culminated with successful delivery of 4 major sales meetings, 2 major industry events, 9 product launches, a major industry study and our strategic plan in a 6 week period.

2013 - Feb 2017

Vice President, Emerging Solutions & Marketing

Nashville, Tn, Us

Led upstream and downstream marketing including the development and release to market of our Episodes of Care/Bundled Payment solution.

2011 - 2012 ~1 yr

Vice President, Strategic Marketing, Mhs Products

Nashville, Tn, Us

Led packaging, positioning and go-to-market strategies for all McKesson Health Solutions products including care management workflow, InterQual, Advanced Diagnostics Management and payment management solutions.

2008 - 2011 ~3 yrs

Progressively Expansive Roles...

Nashville, Tn, Us

•Interim Medical Management Solutions Leader (McKesson Health Solutions) - Led product management in initial development stages for new analytics solution in partnership with IBM.•Associate Vice President, Strategic Marketing (McKesson Health Solutions) - Developed and managed “life cycle of a launch” approach to launching a major new product line with an early focus on thought leadership.•Director, Strategic Marketing; Director, Product Marketing – Developed business plans to obtain corporate investment, initiated competitive tracking system for over 150 competitors, managed ROI study, jump-started PR strategy, established pricing policy and process and created sales training approach including toolkits, flash demos and newsletter.•Director, CCMS Product Management -Managed McKesson’s care management workflow automation software. Set vision for new product development including web application module; built department from one to four product managers and established product line executive committee to oversee major product line decision-making. •Product Marketing Manager, CCMS - Strategically positioned and promoted McKesson’s care management workflow automation software and helped set strategic direction for releases; developed sales tools and training, monitored market/competition, developed pricing strategies.•Senior Client Consultant, Access Health/Informed Access (acquired by HBOC and then McKesson) Managed four New England health plan nurse triage and disease management clients. Engaged in strategic planning with clients and retained high profile but “at-risk” contract with a price increase.•Senior Product Manager, Disease Management, Access Health (acquired Informed Access), Sacramento, CA -Championed development and maintenance for maternity and cardiac management programs, a health counseling service, an audio-health library program and an illness/condition assessment program.

1996 - 2008 ~12 yrs

Pacific Region Marketing Manager

Sacramento, California, Us

Led marketing and business planning processes for six hospitals and two medical foundations. Created and implemented the first-ever integrated regional marketing planning process and led development of $250,000 region-wide positioning campaign. Directed implementation of physician referral and nurse information services across region. Consulted with affiliate management regarding marketing strategy issues. Developed business plan to triple volume in a hospital-based home health agency.

1995 - 1996 ~1 yr

Strategy Support Associate

Sacramento, California, Us

Developed business plans, managed physician need/supply analysis, wrote environmental assessments for six market areas to support strategic planning initiatives and led large-scale employer profiling research project. Planned regionalized design for integrated marketing and planning functions in two of Sutter’s regions.

1994 - 1994

Planning & Marketing Associate

Us

Led teams in development of business, space and financial plans for large ambulatory care center. Conducted market analyses for multi-specialty group practice and two hospital acquisitions. Managed market research projects and initiated/supervised MBA student project to develop a competitive intelligence system.

1992 - 1994 ~2 yrs

Health Law Paralegal

Boston, Ma, Us

Conducted legal research; assisted with corporate financings and litigation matters.

1988 - 1990 ~2 yrs
2 education records

Melanie Marcus education

Mba, Public Administration

Questrom School Of Business, Boston University

Ba, Math & Government

Bowdoin College
FAQ

Frequently asked questions about Melanie Marcus

Quick answers generated from the profile data available on this page.

What company does Melanie Marcus work for?

Melanie Marcus works for Surescripts.

What is Melanie Marcus's role at Surescripts?

Melanie Marcus is listed as Chief Marketing & Customer Experience Officer, Surescripts at Surescripts.

What is Melanie Marcus's email address?

AeroLeads has found 1 work email signal at @surescripts.com for Melanie Marcus at Surescripts.

What is Melanie Marcus's phone number?

AeroLeads has found 4 phone signal(s) with area code 617, 415 for Melanie Marcus at Surescripts.

Where is Melanie Marcus based?

Melanie Marcus is based in Washington Dc-Baltimore Area, United States while working with Surescripts.

What companies has Melanie Marcus worked for?

Melanie Marcus has worked for Surescripts, Chief, Mckesson Health Solutions, Mckesson Health It, and Sutter Health.

How can I contact Melanie Marcus?

You can use AeroLeads to view verified contact signals for Melanie Marcus at Surescripts, including work email, phone, and LinkedIn data when available.

What schools did Melanie Marcus attend?

Melanie Marcus holds Mba, Public Administration from Questrom School Of Business, Boston University.

What skills is Melanie Marcus known for?

Melanie Marcus is listed with skills including Healthcare, Strategy, Healthcare Information Technology, Product Management, Strategic Planning, Managed Care, Cross Functional Team Leadership, and Leadership.

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