Melanie Perron Email & Phone Number

Virginia Beach, Virginia, United States

Hampton Roads, Va

Norfolk, Virginia Area

Hampton Roads

Hampton Roads Va

Responsible for management and development over a large portfolio of multi-family clients. Consistently maximize account revenues by giving persuasive sales presentations on new products to new and existing clients. Open new business through cold calling techniques and company generated leads. Build positive client relationships through effective written and oral communications as well as value-add services such as, but not limited to, sales training for company new hires, training presentations on how to most effectively use existing products, and sales presentations/training on new company products. Maintain long-term relationships with thorough monthly follow-ups of product performance and attention to client needs.

Newport News, Va

-Responsible for maintaining 1% or less in delinquency-Responsible for rent collections for current late resident balances-Responsible for issuing all 5 day late letters and sending all delinquent accounts to legal -Communicated with legal department of any payments, judgments, and possessions for current residents-Responsible for attempting to collect balances from former residents up to 30 days-Responsible for turning former residents over to collections after 31 days past move out-Responsible for ensuring budgeted 50% or better lease renewals for current residents while increasing rents as prescribed via LRO-Provided excellent customer service to both current and prospective residents-Plan and execute monthly resident social events while keeping with in budget-Tax Credit and Bond experienced -Created and implemented monthly outreach marketing for the property-Checked all ILS and print listings for accuracy and make necessary changes-Helped train any new leasing consultants that came on board