As a dedicated professional, I possess strong capabilities in concept development, ideation, content creation, and problem-solving. My commitment to excellence is complemented by a passion for fostering collaborative environments. Leveraging a diverse background encompassing medical assisting, administrative support, Salesforce, CRM, EMR, and customer service, I exhibit proficiency in clerical duties and meticulous data entry. Fluent in both English and Spanish, I offer a valuable multicultural perspective that enhances team communication and strengthens client relations.
Mel Studio, Llc
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EntrepreneurMel Studio, Llc Jun 2020 - Present-Developed and implemented branding strategies tailored to each client's unique needs, resulting in increased brand visibility and customer engagement.-Managed all aspects of business operations, including client consultations, project management, budgeting, and invoicing, ensuring exceptional service delivery and client satisfaction.-Proficient in Adobe products such as Photoshop, InDesign, and Adobe Illustrator, utilizing advanced design skills to create compelling visual assets for branding campaigns.-Demonstrated strong leadership and decision-making skills in navigating challenges and seizing opportunities for business growth and development.-Efficiently managed email correspondence, ensuring timely responses and prioritizing critical messages.-Successfully oversaw and organized multiple client projects, ensuring deadlines were met and deliverables achieved.-Implemented automation systems to streamline administrative processes, increasing efficiency and reducing manual workload.-Developed strategic workflows to enhance operational effectiveness, resulting in improved productivity.
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Certified Medical AssistantJmj Family Practice Aug 2020 - Jul 2022Kissimmee, Florida, United States-Provided patient care, including vital sign measurement, phlebotomy, and assistance with medical procedures.-Monitored e-referrals to identify new referrals and manage alerts and notifications.-Submitted and kept track of prior-authorizations.-Maintained accurate patient records using Athena Electronic Medical Records (EMR) systems.-Assisted with administrative tasks, appointment scheduling, and insurance verification.-Facilitated communication between patients and healthcare providers.-Provided multilingual support in English and Spanish, enhancing accessibility.-Supported medical professionals during examinations and treatments.-Administered medications, performed diagnostic tests, and ensured infection control.-Collaborated with the medical team to deliver comprehensive care.-Educated patients on healthcare procedures and treatment plans.-Ensured strict compliance with HIPAA regulations and patient privacy. -
Medical Office ReceptionistJmj Family Practice Jun 2020 - Aug 2020Kissimmee, Florida, United States-Efficiently scheduled appointments and managed patient inquiries.-Maintained accurate patient records and documentation using Athena Electronic Medical Records (EMR) software.-Coordinated communication between patients and healthcare providers, ensuring effective care delivery.-Scheduled and organized patient appointments, minimizing wait times.-Assisted patients with insurance inquiries, processed claims, and ensured billing accuracy.-Conducted meticulous data entry, adhering to medical coding and privacy regulations.-Provided multilingual support in English and Spanish, enhancing accessibility.-Collaborated with the medical team and maintained strict patient data confidentiality. -
Shift SupervisorStarbucks Apr 2015 - Jun 2020Orlando, Florida, United States-Supervised daily operations and provided leadership to a team of baristas, ensuring smooth and efficient workflow during shifts.-Demonstrated exceptional customer service skills by greeting and assisting customers, taking orders, and resolving any issues or complaints in a timely and professional manner.-Trained new team members on company policies, procedures, and beverage preparation techniques, contributing to a knowledgeable and proficient staff.-Managed inventory, including ordering and stocking supplies, to maintain adequate stock levels and minimize waste.-Operated cash registers and handled transactions accurately, including processing payments, issuing refunds, and reconciling cash drawers.-Maintained a clean and organized work environment in accordance with company standards and health regulations.
Melanie Rivera Education Details
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Graphic Design -
Associate Of Arts - Aa
Frequently Asked Questions about Melanie Rivera
What company does Melanie Rivera work for?
Melanie Rivera works for Mel Studio, Llc
What is Melanie Rivera's role at the current company?
Melanie Rivera's current role is Graphic Design Student.
What schools did Melanie Rivera attend?
Melanie Rivera attended Valencia College, Valencia College.
Not the Melanie Rivera you were looking for?
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3wellcare.com, centene.com, heidrick.com
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4gmail.com, monticello.org, vmlyr.com, designory.com
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Melanie Rivera
Aerospace Life Management Engineer At Essig Research Inc. | Current Contractor For Ge Aerospace | Florida Institute Of Technology AlumniMelbourne, Fl -
Melanie Rivera
Redmond, Wa2microsoft.com, microsoft.com -
1colliers.com
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