Melanie Brooks Email & Phone Number

Hartford, Connecticut, United States

Hartford, Connecticut Area

• Production support for a highly complex P&C insurance application. Including triaging daily work, debugging and resolving production issues under tight deadlines.• Provided technical design, development and unit testing on enhancements for clients. Worked closely with business and regulatory analysts; as well as directly with clients, to translate requirements into design and implementation into the application. In addition to being technically proficient, this function required excellent communication skills and the ability to understand the business.• Part of a design and consultation team working to ensure that changes to the system are designed in the best way. Changes had to be designed to fit within the current framework, be efficient, avoid duplicate code and be implemented using good programming practices.• Participated on a team of development leads with the task to improve software quality by improving coding standards, create developer unit testing guidelines and provide training to other developers. In this role, mentored junior programmers by providing one on one training, code reviews and day to day support.

Des Moines, Iowa, United States

• As an original employee in this startup software company, performed tasks in all areas of software development.• Designed and developed a data collection application that was created to interact with many data sources including text, XML and EDI files, SQL Server and Access. Extremely involved in quality assurance, implementation and support for this application. • Customized and improved software based upon internal and external business requirements, with extremely aggressive deadlines.• Performed design, development and quality assurance for an order entry and order tracking application. • Provided customers and the support group with training, documentation and additional support; including troubleshooting implementation issues, queries for database setup and data verification, requirements planning, design specifications and user manuals.

Tarrytown, New York, United States

• Design and coding in all areas of process manufacturing software, with a focus on the inventory, formula management, MRP and CRP modules.• Initiated and then participated in the conversion of the current software from a business basic platform to a Visual Basic application. • Member of engineering team assigned to determine and implement standards for GUI and character-based windows.• Aided the research team assigned to recommend solutions for existing problems within the business basic toolset.• Aided the quality assurance department by developing scripts for testing purposes and provide training for their use.