Melanie Schissel, Mba Email & Phone Number

Scottsdale, Arizona, United States

Phoenix, Arizona, United States

Instructional Assistant for the Colangelo College of Business

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona Area

• Acted as the key leader in the initial start-up of the restaurant including workflow planning, hiring, menu development, operational procedures, pricing, hiring, marketing and promotion, etc.• Interviewed, hired and trained a team of over 35 employees to uphold service standards and expectations for all areas including operations, performance, customer service, food safety, and quality.• Effectively built a motivated team to open our doors in less than 4 weeks• Created a targeted marketing campaign to promote the new brand and increase sales through a variety of different facets, including building a social media platform and a sampling program.

Phoenix, Arizona Area

• Handled all aspects of customer relations and business partnerships.• Managed internal and external business planning to increase sales.• Responsible for improving processes and workflow design.• Maintain timelines and deadlines for high-level University projects from fruition to completion.

Phoenix, Arizona

• Responsible for processing and ordering all promotional and print materials for the athletic department, in addition to other University verticals.• Solicited and obtained quotes from vendors to order a variety of marketing collateral.• Formatted and maintained reports and department budgets.

Phoenix, Arizona

• Established standardized event procedures and trained staff to properly execute.• Directed and supervised a team of six student leaders while acting as a mentor to team members.• Planned and executed large-scale events with attendance of up to 7,000+ students.• Tracked and reported costs, sales, and other event statistics for each event.• Coordinated with high level corporate sponsors in event production.• Six figure budget management.

Phoenix, Arizona

Phoenix, Arizona Area

• Assisted the Director of Welcome Programs in the production of Grand Canyon University's Welcome Week experience.• Managed a team of student leaders to plan and implement new student programming to connect incoming students to campus life.• Connected freshmen and new students to campus by planning and implementing new-student programming.• Executed marketing programs and initiatives for transfer and new students.

• Involved in the development and execution of the Arizona Coyotes in-game and game day experiences.• Assisted the Coordinator of Game Presentation and Director of Game Presentation in all areas; coordinating and distributing all game day scripts and supporting live game production from the booth.• Provided support for the entertainment team, mascot and in-arena host.• Executed all pre-game activities such as National Anthem, puck drop and ceremonies, and provided production support to all facets of game and events.• Prepared all necessary support paperwork; ensure delivery and execution by all parties in a timely fashion within deadline.• Assisted the Paw Patrol, production crew and Mascot in game day duties and off-site promotional events.

• Officially certified as a Restaurant Marketing Director by Chick-fil-A Corporate in April 2014.• Created, implemented and executed sampling program within the franchise.• Retained, planned and implemented events at the restaurant to increase sales.• Maintained and managed social media marketing strategies.• Designed VIP tours and events for A-list members.• Responsible for catering and outside sales; designing, scheduling and conducting restaurant 'Back-stage' tours and 'Family Nights".• Outreach to the local work force to get Chick-fil-A involved in the community and boost outside sales.• Member of the Senior Leadership Team responsible to manage a team of marketing employees in addition to restaurant employees.

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Sports Managment

Activities and Societies: Canyon Activities Board - Director of Special Events, Director of Welcome Crew, Special Events Team Member.

Education record

Certified Bartending/Mixology/Alcohol Awareness (Department of Liquor License and Control)