Melanie Sharp Email & Phone Number

Wellington, New Zealand

SUMMARY:Security Technical Consultant specialising in Network Security and FirewallsSecurity Resource: SME, Design, Pre-sales, Implementation, Operations, 3rd Level Support, ArchitectureManaged Services Infrastructure: Consulting, Design, Implementation and SupportHighly skilled/experienced with Fortinet and Check Point solutions. Experienced with other firewall vendors (Cisco)Background in NetworkingTECHNICAL/PRODUCT SKILLS:Firewalls: Check Point Firewall… Show more SUMMARY:Security Technical Consultant specialising in Network Security and FirewallsSecurity Resource: SME, Design, Pre-sales, Implementation, Operations, 3rd Level Support, ArchitectureManaged Services Infrastructure: Consulting, Design, Implementation and SupportHighly skilled/experienced with Fortinet and Check Point solutions. Experienced with other firewall vendors (Cisco)Background in NetworkingTECHNICAL/PRODUCT SKILLS:Firewalls: Check Point Firewall (SecurePlatform, Provider-1), Fortigate, Cisco ASA, Palo AltoRouters and switches: CiscoOther: RiverbedNetwork Management: Solarwinds, FortiManager, FortiAnalyzerSystem Administration: Windows Server, LinuxAuthentication: Active Directory, Cisco ACS; FortiAuthenticatorLoad Balancers: F5 Big-IP LTM, GTMCloud Security: Zscaler, VelocloudEXPERIENCE:Security Professional Services to IT Service Provider: AT&TSecurity Consultancy, Design, Specialist and Operational SupportTechnical owner of AT&T ANZ Management Services NetworkWide range of experience in projects as SME, Design, Architect, Implement for projects. Technical lead, design, implement of AT&T Aus/NZ Managed Services Network.Work alongside Engagement and Project Managers to solution, design and implement Managed Services.Implementation and 3rd level support of AT&T networks/solutions including installations, upgrades and maintenance.Identify and recommend enhancements to installation, management and operational processes.Identify opportunities within customer engagements. Show less

Wellington

Working as sole network engineer in the Platform team liaising with external vendor Rackspace to deliver network services to XERO

Wellington & Wairarapa, New Zealand

Working in the Network team in an engineer role, focusing on the wider DIA environment while proactively maintaining and developing the network space.• 3rd and 4th level technical support (defect/fault problem resolution for all issues relating to network communications and services)• Providing network technical expertise for projects. Managing, documenting and maintaining the department’s network infrastructure environments to ensure data integrity and continuous system… Show more Working in the Network team in an engineer role, focusing on the wider DIA environment while proactively maintaining and developing the network space.• 3rd and 4th level technical support (defect/fault problem resolution for all issues relating to network communications and services)• Providing network technical expertise for projects. Managing, documenting and maintaining the department’s network infrastructure environments to ensure data integrity and continuous system availability.Hardware/Tools Used:• Fortigate Firewalls (50B, 60C, 100D, 200B) – multiple VDOMs, High availability, IPSEC, static routing, redistributing ospf routes.• Fortinet products - FortiManager, FortiAnalyser, FortiWeb• F5 load balancers/Big IP (3900’s) – multiple Partitions; High availability; LTM; ASM, SSL certificates• ASA firewalls - High availability, IPSEC• Cisco Switches (2960-->3750X) and Radius authentication configuration• Wireless – Aruba/Cisco• Solarwinds Management Software and Network Atlas• IPSEC technology (ASA and Fortigate)Windows Server Administrative tools e.g. Active Directory, DNS, DHCP• VMware• Citrix and Netscaler • Citrix Wanscaler (WAN optimization) Show less

Wellington & Wairarapa, New Zealand

• Providing Information Systems Services in Systems and Network Administration, Systems Support and Systems Development.• Working in a User services team (Desktop Support) in a Systems Administrator role focusing on the Identity Services business group.• 2nd and 3rd level user and technical support• Project work – Client side (working closely with the Application Support and Operations teams who are server side based) – providing technical expertise, application/hardware… Show more • Providing Information Systems Services in Systems and Network Administration, Systems Support and Systems Development.• Working in a User services team (Desktop Support) in a Systems Administrator role focusing on the Identity Services business group.• 2nd and 3rd level user and technical support• Project work – Client side (working closely with the Application Support and Operations teams who are server side based) – providing technical expertise, application/hardware upgrades and rollout work.• Systems implementation and maintenance and procurement • This job encompassed a wide range of responsibilities and tasks from a Desktop/Client view.Tools Used:• Windows Server Administrative tools 2003 e.g. Active Directory; Computer Management, Group Policy• DHCP console• SMS 2003 (Systems Management Server)• Microsoft SQL Server 2000 Show less

Wellington & Wairarapa, New Zealand

• Providing systems support for the business groups within Identity Services – sites within NZ (Wellington, Christchurch, Auckland, and Manukau), London and Sydney.• Working on a 6 month secondment (extended for another 3 months in August 2005) in a support team of 3• 1st, 2nd and 3rd level support via phone/Win XP Remote Assistance and onsite.

Wellington & Wairarapa, New Zealand

1st, 2nd and 3rd level Help Desk support for 1000+ staff of the Internal Affairs business units, Archives New Zealand and Ministry of Transport.• Logging and managing all problems within the approved SLA times set, while ensuring that the desktop remains secure and available 100% of the time.