Melanie Sharp Email & Phone Number

Wellington, New Zealand

SUMMARY:Security Technical Consultant specialising in Network Security and FirewallsSecurity Resource: SME, Design, Pre-sales, Implementation, Operations, 3rd Level Support, ArchitectureManaged Services Infrastructure: Consulting, Design, Implementation and SupportHighly skilled/experienced with Fortinet and Check Point solutions. Experienced with other.

Wellington

Working as sole network engineer in the Platform team liaising with external vendor Rackspace to deliver network services to XERO

Wellington & Wairarapa, New Zealand

• Working in the Network team in an engineer role, focusing on the wider DIA environment while proactively maintaining and developing the network space.
• 3rd and 4th level technical support (defect/fault problem resolution for all issues relating to network communications and services)
• Providing network technical expertise for projects. Managing, documenting and maintaining the department’s network infrastructure environments to ensure data integrity and continuous system… Show more Working in the.
• Providing network technical expertise for projects. Managing, documenting and maintaining the department’s network infrastructure environments to ensure data integrity and continuous system availability.Hardware/Tools.
• Fortigate Firewalls (50B, 60C, 100D, 200B) – multiple VDOMs, High availability, IPSEC, static routing, redistributing ospf routes.
• Fortinet products - FortiManager, FortiAnalyser, FortiWeb

Wellington & Wairarapa, New Zealand

• Providing Information Systems Services in Systems and Network Administration, Systems Support and Systems Development.
• Working in a User services team (Desktop Support) in a Systems Administrator role focusing on the Identity Services business group.
• 2nd and 3rd level user and technical support
• Project work – Client side (working closely with the Application Support and Operations teams who are server side based) – providing technical expertise, application/hardware… Show more
• Project work – Client side (working closely with the Application Support and Operations teams who are server side based) – providing technical expertise, application/hardware upgrades and rollout work.
• Systems implementation and maintenance and procurement

Wellington & Wairarapa, New Zealand

• Providing systems support for the business groups within Identity Services – sites within NZ (Wellington, Christchurch, Auckland, and Manukau), London and Sydney.
• Working on a 6 month secondment (extended for another 3 months in August 2005) in a support team of 3
• 1st, 2nd and 3rd level support via phone/Win XP Remote Assistance and onsite.

Wellington & Wairarapa, New Zealand

• 1st, 2nd and 3rd level Help Desk support for 1000+ staff of the Internal Affairs business units, Archives New Zealand and Ministry of Transport.
• Logging and managing all problems within the approved SLA times set, while ensuring that the desktop remains secure and available 100% of the time.