Deliver exceptional customer service and technical support to merchants, ensuring seamless navigation of the Shopify platform and driving successful businesses.

Responsible for overseeing website maintenance and development on the Shopify platform, creating and designing digital assets using tools like Canva and the Adobe suite, planning and crafting email digital marketing (EDM) campaigns via Mailchimp, providing support in product development, performing intricate hand-finishing on knitted garments and accessories, and assisting with various ad hoc administrative duties.

As an optical dispenser at OPSM I was responsible for assisting customers in finding the perfect eyewear solutions to meet their visual needs and personal style. I quickly developed expertise in lens selection, frame fitting, and adjustments to ensure optimal comfort and clarity for each customer. I also completed diagnostic testing and triaging patients for their appointments.

Managed all aspects of business operations, from strategic planning and financial management to customer relations, product creation and daily business activities.

Organised and executed nationwide conferences and workshops encompassing comprehensive event management, onboarding and delivery of Sponsor agreements, speaker engagement, venue coordination, customer service, social media oversight and budget administration.

I was responsible for ensuring the smooth execution of exhibitions and events. I collaborated closely with clients to grasp their specific needs and translated them into creative event solutions. My tasks included managing event logistics, coordinating with internal teams and external vendors, overseeing timelines, budgets, and resources, and maintaining open communication to guarantee client satisfaction. My attention to detail and problem-solving skills allowed me to excel in the dynamic and… Show more I was responsible for ensuring the smooth execution of exhibitions and events. I collaborated closely with clients to grasp their specific needs and translated them into creative event solutions. My tasks included managing event logistics, coordinating with internal teams and external vendors, overseeing timelines, budgets, and resources, and maintaining open communication to guarantee client satisfaction. My attention to detail and problem-solving skills allowed me to excel in the dynamic and fast-paced environment, contributing to the successful delivery of exceptional exhibition experiences that aligned with Harry the hirer's reputation for excellence.Events: Melbourne Cup Car Parks and Super Sites | Gluten Free Expo | Reinvent Your Career | Melbourne Bridal & Honeymoon Expo | Franchising & Business Opportunities | Bus Vic Expo | Craft Fair Geelong | Auspack 2015 | Assisted with bump in, build and managed the service desk at the International World Cancer Congress December 2014. Show less

I excelled in delivering exceptional customer service through face-to-face banking interactions and phone support. I conducted comprehensive banking reviews, adhering to stringent legal regulations, I safeguarded individuals' financial privacy. My expertise encompassed handling large cash transactions with precision and instilling trust with our loyal customers. I also completed an internship with the an Events and Marketing team for the Westpac group. I played a key role in organising… Show more I excelled in delivering exceptional customer service through face-to-face banking interactions and phone support. I conducted comprehensive banking reviews, adhering to stringent legal regulations, I safeguarded individuals' financial privacy. My expertise encompassed handling large cash transactions with precision and instilling trust with our loyal customers. I also completed an internship with the an Events and Marketing team for the Westpac group. I played a key role in organising and executing events during the Melbourne Food and Wine Festival 2014. This involved developing briefs and run sheets for multiple events, collaborating on design aspects of marketing materials and event signage, and hosting dinner events and groups.Events: Bank of Melbourne World’s Longest Lunch | Crawl and Bite | BoM Private cocktail evening | Stakeholder event | Queensbridge Square activations | Flemington Grazing Trail and Cellar Door | Coffee Cart Activations | Royal Botanic Runway Gala | Show less