Melanie Erskine-Smith Email & Phone Number

Lomita, CA, US

Daily collections. Processing credit memos. Sending Invoices by email. Following up on payments. Collections, Updating account information.

Ranchos Palos Verdes

Picking up 3 children from school, daily chores: laundry, cooking, dishes, dusting, vacuuming, mopping, feeding dogs, house organization. Etc.

El Segundo, California, United States

Torrance, CA

Data entry, answering the phone, collecting 25% down on contracts, posting checks, ACH, and processing credit cards. Performing collections. Filing. Invoicing via email. Checking the mail.

Harbor City, CA

Processing order fulfillment using QuickBooks. Assisting customers via showroom walk ins, email, and by phone. Assisting all branches of the Government including the FBI, CIA, LAPD, Fire Fighters, Army, Secret Service, Etc.

Westminster, California, United States

Body sculpting, butt lifts, microneedling, BB glow facials, teeth whitening, teeth gems

Redondo Beach, California, United States

Assisting customers, weekly cost reports, processing customer transactions, reviewing contracts with customers, ensuring contracts are signed, offering insurance coverages, fleet inspections, scheduling fleet maintenance, fleet movement, transporting customers before/after rentals, offering customers upgrades, participating in ongoing training at multiple.

El Segundo, CA

Assisting customers with product information, answering customer questions on Amazon, sending replacement toys/warranties, office administrative duties, Expense Reports for the President, distributing mail, E-Commerce, mailing samples, ordering supplies, monthly calendar for company, etc.

Rancho Dominguez, CA

Temporary Assignment covering for a maternity leave. Business to Business. Processing returns through email, fax, and phone. Assisting customers with RGA's. Quality control reports. Working with warehouse staff to inspect defects/damages. Preparing reports for Regional Sales Manager. Working with accounting on credits for customers.

Torrance, California

Covering for someone on medical leave. Customer Service, order entry, RMA's, Assisting with product information on over 30,000 products. B2B.

Norwalk, California, United States

Motivational Speaking for Managers

La Mirada, California, United States

I was hired as a temp for marketing. I was then hired onto the company for Customer Service. I was promoted into the parts department, and then I was promoted into the Warranty department. I trained my replacements, and was back up for the receptionist. I trained new receptionist as well. I did quality control, and worked with the Marketing & Sales.

Walnut, CA

Inside sales, extensive follow up, sending samples of raw vitamin to distributors, quality control lab reports on testing of material, coordinating deliveries, and new orders.

Santa Fe Springs, CA

Data entry. Transferring contracts from Ballies to LA Fitness for merger.

Los Angeles, California, United States

Targeting where loss of business is originating from, identifying competitors, identifying competitive pricing, cold calling, marketing, meeting with buyers, providing samples, selling truck loads of copy paper. Business relations.

Anaheim, CA

Assisting customers with orders, taking payment, stocking, and hosting.

Irvine, CA

200+ Cold calls per day, meeting weekly quota for sales, offering working capital to CEO's and Business owners, processing applications for credit checks, and loan approvals. Identifying high FICO scores for working capital loan approvals. I had the highest quota in the department, and I got to ride in the owner's/CEO's sports car to the March madness.

Anaheim, CA

Answering phones, setting up quotes, entering contracts, dispatching crews, human resources, material reimbursement checks for crew members, entering payroll information, ordering supplies, collecting payment from customers, collections, working closely with owners, scheduling inspections, and working closely with city inspectors, scheduling inspections.

Santa Fe Springs, CA

Processing vendor orders, quality control, filing, ordering specialty materials such as zebra veneer, etc. B2B

La Mirada, CA

Inside Sales for the Lumber Industry. Order entry, mill orders to specifications, reports, assisting accounting with invoices, and Accounts Payable. Assisting outside sales. Assisting with quality control. Assisting with Purchasing department. I was selected for a training seminar in Maine to be eligible for an outside sales position for Pionite Laminate..

Anaheim, CA

Mapping equipment set by Foremen, and Installers. Keeping track of inventory: GFI boxes, wire, poles, etc. Updating maps on a daily basis, and working closely to coordinate with Installers. Working closely with accounting on adjustments/reimbursements.

Long Beach, CA

Retail floor assisting customers, and stocking. Working on displays.

Santa Fe Springs, CA

Quality Control; reviewing blue prints for customized wooden shutters, placing orders, working closely with warehouse on replacements/claims/damaged product. Processing claims, and replacements. Data entry, and processing weekly reports.

Downey, CA

Customer service, filing, making policy endorsements, providing evidence of insurance, collecting payments.

Norwalk, CA

Retail: Assisting customers with locating merchandise, stocking, cashier.

Commerce, CA

Assisting customers with orders, taking payment, stocking, food prep.

Downey, CA

Assisting the public with locating books, sorting books, and putting them away after rentals.

Norwalk, CA

Taking care of family members babies, and family members friends children

Associate Of Science - As, Administration Of Justice

Activities and Societies: C.A.R.E. Program

Business Essentials Certificate, Business Administration And Management, General

Business Administration And Management, General

Motivational Speaking for Managers, Marketing, Human Resource Management, Managerial Computer Applications

Law Enforcement Investigation And Interviewing