•Quality control - Monitoring/measuring all production to customer specifications and internal procedures.•Supervising up to 50 staff members (during peak) in the Quality & Shipping Departments. •Order tracking & Expediting– Ensure all orders were shipped on time•Customer complaint tracking – research and resolve complaints •Data Entry – Collecting and reporting on waste •Process improvement – evaluate and enhance existing processes and create and implement new procedures•Project Management- plan, execute, and finalize projects according to deadlines•Development of training program for new employees•Interviewing, and training of new employees across all shifts. Identifying strengths and weakness within employees to place them where they are best suited•Scheduling – scheduling jobs to optimize work flow in bindery

•Monitor press status across Indigo, Nexpress, and Xeikon and support needs across all press platforms•Communicate press issues to SMOs, FEs, Shift Managers and other press supervisors•Manage operators and drive them towards efficiency and productivity. Match operators with machine and product type for maximum output.Hold all operators to CDS and/or customer quality standards•Schedule operators to meet production needs •Oversee training of new employees and cross-training of existing staff•Complete resolution/corrective actions section of the daily report by addressing quality issues with press operators •Responsible for ensuring that every operator in the department has been properly trained so that they can carry out their duties safely and in compliance with established safety policies, procedures and practices•Complete safety investigation for all press department accidents or incidents; complete required paperwork for submission to Safety Coordinator and Human Resources•Review employee times and attendance daily and submit to Human Resources•Mitigate productivity and personnel issues as they occur•Interpret company policy to employees and enforce company policies and practices. Resolve work problems, or assist employees in solving work problems. Ensure work is performed within established policies, procedures, and standards