Melanie Vignau Email & Phone Number

Austin, Texas, United States

- Applied Behavior Analysis (ABA): Specializing in the application of evidence-based ABA techniques for children with autism.- Collaborate within a team, supervised by a BCBA to implement individualized behavior intervention plans

San Juan, Puerto Rico

-Managed a portfolio of maintenance contracts for Canon printers, ensuring customer satisfaction and retention.-Completed monthly metric readings of Canon printers to ensure accurate billing including analysis of meter readings.-Identified any discrepancies or errors, taking corrective action as needed to ensure accurate billing.-Coordinated with clients.

Dorado, Puerto Rico

-Managed accounts for clients who are in a debt validating process-Prepared and submitted debt validation letters and other documentation on behalf of clients, advocating for their interests and rights under debt collection laws.-Schedule and complete monthly appointment counseling for clients regarding credit utilization, credit score and work being.

Guaynabo, Puerto Rico

501(c)(3) Nonprofit Organization-Individual support and case management for Maria Storm survivors-Aid supervisor to coordinate work plan by arranging daily tasks among other case managers to provide seamless and effective synergy-Manage recovery plans-Utilize CAN software- Coordinated Assistance Network, a program created by The National American Red Cross.

Guaynabo, Puerto Rico

-As a call center representative, aided disabled, retired individuals, and their caregivers in applying for federal and community assistance programs-Utilized active listening and interpersonal talents to communicate with individuals from diverse backgrounds and cultures, providing consistent and quality assistance-Meticulously document all communication.

San Juan, Puerto Rico

-Assisted customers in finding the supplements and health products that best fit their needs, providing knowledgeable recommendations and guidance.-Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.-Developed positive customer relationships through friendly greetings and excellent.

San Juan, Puerto Rico

-Monitor the productivity of 25+ employees-Processed toll violations for customers, ensuring that all necessary information and documentation was collected and processed accurately and efficiently.-Organized work floor to consistently meet deadlines and requirements for all production work orders-Supported the company in maintaining a work environment.