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Melanie Waters is a Customer Success Manager helping customers achieve their desired outcomes..
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Customer Success ManagerSailpoint Jan 2022 - Aug 2022Austin, Texas, United States -
Consultant – Client Services/Office Support FunctionsKaren Greiner Interiors Aug 2020 - Jan 2022Austin, Texas, United States• Managed, tracked and recorded all financial data and transactions • Reconciled all banking/credit card accounts each month• Produced financial reports on monthly basis• Administered payroll twice a month for all employees• Prepared proposals and invoices for clients• Paid sales tax on monthly basis
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Consultant – Client Services/Office Support FunctionsCloud Nine Design Jan 2019 - Jan 2022Austin, Texas, United States• Managed, tracked and recorded all financial data and transactions• Reconciled all banking/credit card accounts each month• Produced financial reports on quarterly basis• Prepared proposals and invoices for clients• Administered quarterly sales tax reports
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Consultant – Client Services/Office Support FunctionsBlair Burton Interiors Oct 2017 - Jan 2022Austin, Texas, United States• Managed, tracked and recorded all financial data and transactions• Reconciled all banking/credit card accounts each month• Produced financial reports on monthly basis• Administered payroll twice a month for all employees• Prepared proposals/invoices for clients• Paid sales tax on monthly basis
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Healthcare - Account Manager/SalesDell Technologies Apr 2006 - May 2010Austin, Texas, United States• Winner of Dell’s Annual Sales Trip – Circle of Excellence FY07 - FY07 attained 3 out of 4 quarters averaging 109%• Responsible for managing several of Dell’s largest Healthcare customers, Tenet and Texas Health Resources in the Dallas area – focused on enhancing hospital performance and patient care by providing IT hardware and software solutions• Managed quarterly and anual forecasts to provide a clear view of sales pipeline to sênior management• Drove core principles of the Dell Business Model to help hospitals simplify and scale effectively within their environment• Managed customer specific web portals that included pricing, reporting and product information to facilitate a more efficient method to order and obtain product information -
Emerging Business Division - Account Manager/SalesDell Technologies Nov 2003 - Apr 2006Austin, Texas, United States• Winner of Dell’s Annual Sales Trip – Circle of Excellence FY06, Bronze and Silver Vision award winner, Team Player award Q3 FY06• Managed 90 accounts with 200-500 employees located throughout the country with an average quota of $1.3 million per month - Quota attainment in 2005 140%• Utilized margin analysis, pricing structures, evaluation units and forecast tools to negotiate and structure aggressive yet profitable contracts in order to overachieve performance objectives and revenue goals• Attended meeting with customers in the Austin area, Lead customer tours thru Dell’s manufacturing facilities and scheduled Executive Briefings
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Preferred Accounts Division - Account Manager/SalesDell Technologies Nov 2000 - Nov 2003Austin, Texas, United States• Spearheaded strategic development of new Fortune 100 companies with 500-3500 employees and $1M anual budget in the New Jersey area• Identified opportunities and developed specific sales strategies which increased market share by 40% YOY• Educated non-Dell customers as to the capabilities of Dell via a consultative sales approach• Managed approximately 35 accounts in the state of Missouri, each representing over $500K in annual revenue, Average quota $3M per quarter, average attainment 140% over quota for 6 quarters• Focused on building long term strategic relationships between Dell and customer personnel such as purchasing agents, management and CXO’s• Prepared forecast reports on a weekly basis• Responsible for communicating products, services and strategies to each client and selling the full portfolio of offerings available from Dell.
Melanie Waters Education Details
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Frequently Asked Questions about Melanie Waters
What is Melanie Waters's role at the current company?
Melanie Waters's current role is Customer Success Manager helping customers achieve their desired outcomes..
What is Melanie Waters's email address?
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What is Melanie Waters's direct phone number?
Melanie Waters's direct phone number is (781)-575*****
What schools did Melanie Waters attend?
Melanie Waters attended The University Of Texas At Austin.
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