I am a seasoned Technology Leader with 10+ years of experience in digital transformation, product and project management, program management, e-commerce strategy, and leadership. Recognized for demonstrating a natural aptitude for creating and executing impactful technology solutions to optimize process efficiency and drive transformation and for establishing successful gap analysis techniques to identify project requirements, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include technical proficiencies, business and data analytics, and the ability to adapt to ever-changing situations in a fast-paced environment. My current role is a Director of Technology with TeeTurtle. Under my leadership, I utilize my industry knowledge and extensive skillset to direct and train a high-performing IT team, develop and enforce SOPs, and proactively mitigate risks to safeguard the company against potential cybersecurity threats. I am also responsible for delivering support and recommendations for process improvements, leading the deployment of a Shopify platform and CDP, and effectively migrating all company data to all critical internal technology platforms. In addition, I liaise with senior management, stakeholders, and cross-functional teams to ensure that the company’s overall service and support structure drives the organizational goals forward with minimal expenditures, addresses technology gaps, and maximizes success. Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior digital transformation and e-commerce solutions that deliver proven results on time. I am pursuing new opportunities and can be reached through this profile.
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Director Of OperationsHouston Land Bank - Hlb Nov 2024 - PresentHouston, Tx, Us -
Director Of TechnologyTeeturtle Mar 2023 - Oct 2024Hazelwood, Missouri, UsLead and mentor a dynamic IT team by providing clear guidance, training, and motivational support, fostering a high-performance culture, and empowering team members to reach their full potential. Designed and implemented a peak season technology escalation plan, ensuring the organization remains resilient and responsive to unforeseen challenges and surges in demand.Architected a comprehensive cybersecurity framework that proactively mitigates risks and safeguards the company against potential cyber threats and data breaches.Develop and enforce SOPs for IT processes, ensuring consistent training, operational efficiency, and high-quality outcomes across all team members.Spearheaded developing and deploying an innovative eCommerce platform (Shopify) and integrated analytics softwareDirected a seamless migration of all company data to AWS Redshift, BrightPearl and Shopify, significantly enhancing operational efficiency and reducing data management overheads. Implemented three high-volume Shopify plus stores to date. -
Digital Business Integration ManagerAccenture Nov 2021 - Mar 2023Dublin 2, IeDirected all phases of a $12 million project, overseeing a team of 36 developers and 24 testers as the SAFe Product Manager - USAA, resulting in a streamlined development process. Piloted the successful delivery of a MarTech architecture solution and customer data platform, coordinating four cross-functional teams to achieve seamless integration and enhanced data-driven marketing capabilities.Identified key client requirements, designed innovative features, and consistently achieved client milestones by implementing the SAFe agile delivery framework, improving project efficiency.Bridged communications with a cross-functional team to deliver a sophisticated MarTech event-sourced data solution, enhancing marketing personalization and operational support across multiple lines of business (LOBs). Conducted assessments of source systems for data extraction and collaborated with client data SMEs to refine transformation logic, ensuring data availability for ingestion into the chosen analytics platform.Evaluated customer needs, identified product gaps, and introduced new features that expanded market share, enhanced customer satisfaction, and fueled revenue growth.Assumed responsibility as the Security Business Analyst for Dupont during 2016 and 2017, contributing to discovery, strategy, and design procedures for cyber security platform migration and creating comprehensive training materials that were distributed project-wide. -
Digital Business Integration ConsultantAccenture Dec 2019 - Nov 2021Dublin 2, Ie -
Digital Data ConsultantAccenture Dec 2018 - Dec 2019Dublin 2, Ie -
Senior Consulting AnalystAccenture Feb 2016 - Dec 2018Dublin 2, Ie
Melanie Young Education Details
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Prairie View A&M UniversityComputer Engineering -
Prairie View A&M UniversityComputer Engineering
Frequently Asked Questions about Melanie Young
What company does Melanie Young work for?
Melanie Young works for Houston Land Bank - Hlb
What is Melanie Young's role at the current company?
Melanie Young's current role is Director of Operations.
What schools did Melanie Young attend?
Melanie Young attended Prairie View A&m University, Prairie View A&m University.
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