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Melanie A. Email & Phone Number
Technical Support Specialist
at
TechFin
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support Specialist
Location
Cebu, Central Visayas, Philippines
Company size
Who is Melanie A.? Overview
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Quick answer
Melanie A. is listed as Technical Support Specialist at TechFin, a company with 12 employees, based in Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Melanie A..
Melanie A. previously worked as IT Specialist at Home Partners Of America® and Virtual Assistant at Rocket Station. Melanie A. holds Bachelor'S Degree, Psychology from Lourdes College, Capistrano St., Cagayan De Oro City.
Company email context
Email format at TechFin
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TechFin
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Profile bio
About Melanie A.
"Melanie is a virtual assistant who currently provides IT support. She has mastered her communication skills by combining years of experience in the BPO and ITO industry. She is also Microsoft Certified in Azure Fundamentals and specializes in identity access management and helpdesk support. Melanie ensures that she delivers high-quality services to her clients."
Listed skills include Customer Relations, Human Resources, Customer Service, Microsoft Office, and 9 others.
Current workplace
Melanie A.'s current company
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Techfin
7 roles
Melanie A. work experience
A career timeline built from the work history available for this profile.
It Specialist
CurrentInternal IT Specialist for Rocket Station Virtual Assistants in Home Partners of AmericaOversee multiple SaaS platforms, including Microsoft Office and Okta.Respond to ServiceNow tickets quickly and effectively.Provide Remote Access assistance to address technical issues faced by users.Manage the onboarding and offboarding access for employees.Revise and.
Nov 2020 - Present
Virtual Assistant
CurrentAn Independent Contractor who provides IT Support for Rocket Station Virtual Assistants to a US property management client.
Oct 2020 - Present
Information Technology Service Desk
Expertise in access security and provisioning processes.Manages Office 365 mailboxes, including creation and troubleshooting.Administers Microsoft licensing.Provides timely and efficient resolution of ServiceNow tickets.
Jun 2019 - Sep 2020
Outsourced Consultant To Accenture, Inc.
Provides chat-based technical support.Offering a comprehensive range of remote desktop assistance to BestBuy customers.Monitoring and meeting performance metrics established by clients.
Jan 2018 - Jun 2019
Customer Service Advocate
Convergys
Respond to inbound calls from healthcare professionals to address inquiries.Process medical claims efficiently and accurately.Provide healthcare providers with precise quotes derived from members' insurance plans.
May 2017 - Jan 2018
Customer Service Representative
Manage inbound calls for complaint resolution.Respond to queries related to billing and provide accurate information to customers.Process cancellations or membership upgrades.Prioritize customer satisfaction in all client interactions.
May 2015 - Dec 2016
Team & coworkers
Colleagues at TechFin
Other employees you can reach at techfinllc.com. View company contacts for 12 employees →
1 education record
Melanie A. education
FAQ
Frequently asked questions about Melanie A.
Quick answers generated from the profile data available on this page.
What company does Melanie A. work for?
Melanie A. works for TechFin.
What is Melanie A.'s role at TechFin?
Melanie A. is listed as Technical Support Specialist at TechFin.
Where is Melanie A. based?
Melanie A. is based in Cebu, Central Visayas, Philippines while working with TechFin.
What companies has Melanie A. worked for?
Melanie A. has worked for Techfin, Home Partners Of America®, Rocket Station, Accenture, and Peopleplustech Inc..
Who are Melanie A.'s colleagues at TechFin?
Melanie A.'s colleagues at TechFin include Daven Cook, Cpa, Blaise S. Mazzoni, Cpa, Mba, and Talha Asif.
How can I contact Melanie A.?
You can use AeroLeads to view verified contact signals for Melanie A. at TechFin, including work email, phone, and LinkedIn data when available.
What schools did Melanie A. attend?
Melanie A. holds Bachelor'S Degree, Psychology from Lourdes College, Capistrano St., Cagayan De Oro City.
What skills is Melanie A. known for?
Melanie A. is listed with skills including Customer Relations, Human Resources, Customer Service, Microsoft Office, Databases, Microsoft Excel, Leadership, and Microsoft Word.
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