Tech Copy Authority Enterprises LLC provides the heavy lifting of content production and strategy that you cannot get from Chat GPT to companies in the technology industry. The services are a great blend of technical understanding and top-notch writing, including case studies, white papers, development team documentation, product research, use cases, proposals, and RFPs. We can still do some of the traditional content assets like sell sheets, blog posts, and campaign messaging. The company was founded in 2017 and changed from an S Corp to an LLC in 2020. If you'd like to learn more, please call 312-259-0610 to schedule an appointment or inquire further by messaging melanie@techcopyauthority.com-Responsible for all operational and executive functions of the small business-Responsible for all business and marketing plans-Responsible for client acquisition and maintaining vendor relationships-Led a team of freelancers and trained many writers who were more on the journalism side of writing to help them transition into technical writing-Make it a priority to work with women and minority contractors-Provide top-notch writing, advising, strategy, marketing, sales assistance, and more-Additional entries below detail some of the more extensive contract work performed via Tech Copy Authority Enterprises LLC. In addition to performing and executing the work, Melanie also maintained vendor relationships with all contracted companies and utilized leadership and executive communication to do so

Futurist NFTs LLC is a small, sole-proprietor business that manages digital art creations and NFT projects created by Melanie Adcock. This business was founded as a professional avenue for the exploration of digital asset sales and image licensingMelanie Adcock launched a successful career as a technical writer in the technology space while still maintaining a very active life in the fine arts world. She is a classically trained fine artist who holds two college degrees that focused on arts-related studies. She has passionately and vigorously pursued part-time activities involving art making, exhibit design, and gallery administration for over 30 years. She looks forward to sharing her love of drawing and animation with others as minted digital assets using the latest blockchain platforms and available technologies Melanie is available for blockchain consulting and fine arts advising. She has given lectures and tutorials about Blockchain Art and NFTs geared explicitly toward artists and digital art makers (not to be construed in any way as financial advice) to the Chicago Public Library Maker Lab and the Yosemite Sierra Artist Group for portrait and landscape paintersIn 2021, she sold multiple one-of-a-kind NFTs on both Matic and ETH blockchains and participated in many community-building sessions on the Clubhouse App, Crypto Twitter, and then later in Twitter Spaces in 2022. During the Bear Market, she took a break and focused on her artwork, producing a new series of animated glitch art combining custom video filters and one-of-a-kind drawings. As an early adopter of crypto art technology and practices, she has attended national conferences and local meetups such as NFT NYC and various events at the imnotART Chicago NFT Gallery and virtual art and music conferences in the virtual world of Cryptovoxels

Relaunched in 2024 after a pause due to the Pandemic. -Founded by Melanie Adcock, Tech Scene Chicago has interviewed over 200 guests in the Chicago technology community who run community-based tech events. Tech Scene Chicago is an independently produced talk radio show featured on 105.5 Lumpen Radio, WLPN LP Chicago-Tech Scene Chicago won a Technology and Innovator Award in 2019 for featuring the most diverse guests in a Chicago Tech Outlet issued by Rise of Technology and TBT Media-Nominated twice for the National Academies of Science, Engineering, and Medicine Communication Award for Radio Broadcasting-Tech Scene Chicago's mission is advocacy awareness and outreach of S.T.E.A.M. (Science, Technology, Engineering. Arts, and Mathematics) throughout the city of Chicago. The content is geared toward the public and discusses how they can infiltrate the "tech scene" by giving them the local lowdown on available events they can attend in their area-Tech Scene Chicago gives priority to tech events that are free and open to the public. The show covers tech events around the city that anyone can participate in. At this time, the broadcast does not cover start-ups, apps, or any topic where it would only serve to advertise a product or service. Lumpen Radio is a non-commercial radio station-To learn more about Tech Scene Chicago and listen to past episodes, please visit: http://bit.ly/TechSceneChicagoArchive To learn more about Lumpen Radio, please visit www.lumpenradio.com

-CAE USA produces flight simulators for military aircraft -Edited Technical Manuals and engineering Work Instructions and created step-by-step software tutorials for a team of Aeronautical Hardware Engineers in Binghamton, NY, responsible for flight simulator stations that teach pilots to fly the B2 Stealth Bomber-Worked with Hardware Engineering and Technical Publications to generate operational and maintenance manuals for technical and non-technical users-Performed integrated logistic engineering support tasks such as calculating Inherent Availability of assemblies and spare part quantities using MTBF, MTTR, and Poisson distribution. Performed tasks related to evaluating system design for reliability, maintainability, supportability, system safety, and making recommendations for improvement where deficiencies were found-Assisted with tasks related to failure analysis and part replacement recommendations. Assisted with tasks related to reliability and maintainability analysis and predictions to ensure training devices meet Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), and training device availability requirements-Worked with SMEs to edit change management documents to unify engineering processes throughout four plant locations-Read, interpreted, and updated engineering and mechanical drawings, diagrams, schematics, specs, SOWs, parts lists, technical safety requirements, and system indices-Edited and drafted technical documents involving military aviation with technical instructions, processes, and manuals-Reformatted and edited Process Asset Library documents with custom Table of Contents, Lists of Figures, and Lists of Tables-Produced content conforming to company documentation and quality assurance standards-Ensured formats were responsive to technical and customer requirements using various government (Department of Defense) industry style guides, specifications, and standards

-Unity is a provider of Virtual Reality gaming software. I worked with them via contract through their partnership with Tech Copy Authority-Worked with the B2B division of Unity that creates custom software applications on a VR project with robust geospatial capabilities. This project was done in collaboration with geospatial company Esri, and the client was the US Army-Created User Manual for custom Virtual Reality headset-Forged and maintained company partnership with Unity and Tech Copy Authority

-UIPath is an RPA (Robotics Process Automation) Company that helps enterprise companies automate complex processes using advanced AI. I worked as a contractor through Tech Copy Authority -Worked with UiPath's product development team focused on early-stage product development efforts and new product development discovery -Managed written asset production for a series of use cases for several vertical industries, such as healthcare insurance claims, fixed assets, tax, treasury, and loan management-Interviewed Subject Matter Experts and Research Consultants to translate their expertise into concise, well-written use case white papers-Assisted with project management and timeline creation for the written pieces-Faithfully followed an extensive style guide and incorporated feedback from multiple reviews of the written pieces

-Served as a Senior Consultant for Digital Media Kit Production for CIMA (Chicago Independent Media Alliance). CIMA is a project of the Reader Institute for Community Journalism, publisher of the Chicago Reader. The Chicago Independent Media Alliance is made up of over 60 outlets covering the African American, Latinx, Asian American, immigrant, LGBTQ, and other Chicago communities. https://cimadirectory.org-Met with and advised small media outlet founders in the Chicagoland area on how to improve their media kits, maximize revenue, ad sales, donations, and income stream generation-Educated small media outlet founders on media kit formats, demographic data, competitive pricing, ad sales, sales strategy, and marketing ideas-Brainstormed with CIMA members on ideas to help grow their revenue-Attended CIMA monthly meetings and did outreach to bring in meeting speakers, coaches, and other consultants -Managed CIMA relationship and partnership with Lumpen Radio WLPN LP Chicago-Helped CIMA find a suitable local web designerChicago Independent Media Alliance Bio for Melanie Adcock: As CEO and Founder of Tech Copy Authority, Melanie Adcock is a highly skilled project manager and writer. She writes, edits, and proofreads web copy, blog posts, white papers, case studies, email newsletters, social media content, technical manuals, sales collateral, targeted sales messaging, sales scripts, and more. Melanie also founded Tech Scene Chicago, an independently produced talk radio show featured on 105.5 Lumpen Radio, WLPN LP, focusing on technology events in the Chicago area.Melanie creates impactful journalistic pieces and cares deeply about supporting small media outlets in Chicago. Prior to starting a writing firm, she was a top performer in software and advertising sales. Her background in sales makes her especially well-suited for crafting messaging for the media kits and sales collateral for the members of the Chicago Independent Media Alliance.

-Served as VP of Content for the Chicago office of Austrian-based Enterprise Search and AI company, Mindbreeze. Led content efforts for the company's marketing team and led audience-centric outreach to double client acquisition success. Executed corporate and executive leadership-Wrote and Published articles in Forbes Magazine, KMWorld, Industry Today, and Connections Magazine-In charge of managing the content review process, style guide, and publishing blog posts-Pursued branded content opportunities and conducted outreach to secure placements-Led efforts for channel content and strategy-Interviewed Subject Matter Experts on complex AI topics such as weak supervision, cognitive dissonance, digital twins, XAI, deep learning, dark processing, dev ops, and synthetic data, as well as multiple industry verticals and key departmental functional areas. Wrote white papers based on their expertise and additional research -Wrote Press Releases and managed PR outreach efforts for company news and Gartner ratings-Wrote case studies for the company's enterprise search solutions-Wrote social media posts for Twitter and LinkedIn-Helped with the cultural education of an Austrian team to understand American business practices and culture to better enable them to reach prospective customers

-Founded and led by Melanie Adcock, Tech Voice Chicago is a print publication concept developed to elevate technology communities in Chicago. Created in tandem with Tech Month Chicago, the Tech Voice Chicago publication was intended for distribution in the Chicagoland area-Conducted competitive analysis and price comparison research for ad sales and distribution-Created an audience persona for the publication-Developed relationships with printing and distribution partners-Created concepts and business plans for editing, layout, design distribution, user experience, ad sales, and strategic alliances-This project was put on hold indefinitely due to the Pandemic

-Founded and led by Melanie Adcock, Tech Thought Mind is a commercial podcast with a national scope focused on B2B thought leadership in the technology industry. This podcast is created for tech companies who want to deliver their message to their target audience in a fresh and authentic way. An interview on this Podcast delivers a great audio segment and as well a series of blog posts you can use on your website. So take a look at your content calendar and prepare to check a few things off of your list when you call us. We'll get you the content, conversation, and exposure you're seeking-As a writer, host, and founder of Tech Thought Mind, I help secure guests for this show and write the content. I started in radio as a host and writer of Tech Scene Chicago, and I will continue to do that show as well. This podcast, Tech Thought Mind, has a more national scope and allows me to tackle different content than what I'm able to do with radio. As a guest on this Podcast, you'll be in good hands with an experienced content producer and host who can help get your message out with authenticity.-This project and venture were put on hold due to the pandemic. Below are a few highlights of the duties and accomplishments:-Created style guide, logo, branding, social channels, audio intro, and show outline for Tech Thought Mind-Built a small audio editing team to ensure a quality finished product-Began marketing efforts for this product-This project was put on hold indefinitely due to the Pandemic

-Founded and led by Melanie Adcock, Tech Month Chicago is a month of technology awareness for the Chicagoland area. It showcases the depth and diversity of our local tech culture and features community events in technology, engineering, math, and science in Chicago and the surrounding area during the month of October-By elevating, promoting, and celebrating local tech events, our aim is to engage new audiences for technology in the Chicago area and to raise awareness for the great tech-related culture happening throughout Chicago’s diverse neighborhoods. Unlike many tech industry-focused events, Tech Month Chicago is geared toward all city residents, from senior citizens to kids, parents, and all people of the city of Chicago, to share how technology shapes our culture and encourage participation from those outside the industry-Events range from coding for kids to educational forums and invention showcases, startup pitches, tech activities for families, companies opening their doors to the public, job training, meetups, and festive tech celebrations. Presenters include tech organizations, large-scale technology-related companies based in Chicago, non-profit organizations, schools, tech experts, education groups, and other organizations throughout the city-Melanie Adcock founded this company in 2015, and it was put on hold indefinitely due to the Pandemic in 2020. Highlights of duties and accomplishments are below:-Managed business plan and media kit for Tech Month Chicago to function as a digital ad business. Used credible financials to project revenue and created over 15 digital ad packages that ranged from traditional to experiential marketing-Led team of civic-minded volunteers to promote events for month-long festival-Created a suite of brand identities for a print publication, commercial podcast, and more to build the year-round infrastructure of Tech Month Chicago-Managed all ad sales, sponsorship, and underwriting for Tech Month Chicago

Verenia was a Chicago startup company that produced a CPQ (Configure Price Quote) Product called Verenia NetSuite CPQ that was successfully sold to Oracle in 2022. I worked as a contractor through Tech Copy Authority-Worked with the CEO of a startup company to help with marketing functions and some fractional CMO tasks-Worked remotely as part of a boot-strapped marketing team in a startup, entrepreneurial environment-Produced an extensive series of blog posts and pillar posts on the following CPQ-related topics:How to successfully implement CPQ, Buying Guides for CPQ, Adoption of CPQ Solutions in Sales Teams, CPQ Metrics and Reports, and Optimizing Sales Processes Using CPQ-Helped produce branding for a new AI business idea. Created web copy, researched SEO, and developed meta tags for content

-Industrial Data Associates, Inc. (IDA) is a US-based team of experts focused on taxonomy design and other product data optimization. https://www.idassoc.com/ I worked with them via contract through their partnership with Tech Copy Authority-Attended extensive training in taxonomy. Learned the basics of classification, taxonomy, schema, and data normalization. Learned style terms and style guides for two IDA clients-Performed writing tasks related to classification and taxonomy for two large enterprise-level clients in the grocery and business services industries who had data migration projects-Edited attributes and definitions in accordance with client specifications as well as helped with hierarchy and issue logs -Worked within established metadata parameters for each data model-Maintained vocabulary consistency for accessory node labeling-Assisted with ideas for a marketing redesign and created logo design mockups-Forged and maintained company partnership with IDA and Tech Copy Authority

Allstate's Innovation Division creates exciting new products and services that are on the cutting edge of technology. They also create many things that are not necessarily insurance-related. I worked with them for over a year as a contractor through an agency called Orchid Strategy Group-Worked with Allstate employees, multiple contractors, and a design firm to serve as the lead technical writer for a cybersecurity app intended to educate key demographics on cybersecurity topics-Wrote hard-coded content into Zeplin intended to be used as the UI/UX-related copy for the app itself-Created an extensive glossary of cybersecurity terms. Used expertise in technology-related content production combined with excellent research skills to produce accurate term definitions written in the company style-Followed an incredibly detailed style guide that had direction for voice, tone, and persona -Studied research conducted by AllState regarding user response to mockups-Attended meetings to discuss the persona assigned to the project that was named Elizabeth and what Elizabeth would want. Drafts of content were updated according to the feedback in these meetings-Interfaced with programmers, designers, researchers, and more in a collaborative, cross-functional environment to produce the content needed to complete the app-Wrote and edited content in compliance with the style guidelines and persona research

-This role of Sole Proprietor and Freelance Technology Writer stopped when I started my own company for technology-themed ghostwriting and went from a freelancer to a manager of a team of writers and project managers-Wrote, edited, and proofread web copy, blog posts, white papers, case studies, email newsletters, social media content, technical manuals, sales collateral, targeted sales messaging, sales scripts, and more-Target audience included B2B tech companies that sold products and services to enterprise prospectsSELECTED CLIENTS AND PROJECTS INCLUDE: -Technical Editing Drupal 8 training materials for NXT Team and Acquia-Sales writing for Tech Image-Blog Post Series for Nokia and Here.com-Copy Editing for Appolicious-eBook writing for Salesforce.com-Published Interviews for Technology Industry News Chicago (TINC), a tech community blog-White Papers and Blog posts for Duo Consulting -Published in Illinois Institute of Technology-Knapp Entrepreneurship Center Blog, an entrepreneurial high-tech blog-Served as a ghostwriter with an SEO and SEM focus and wrote technical case studies for software start-up companies

Account ExecutiveMelanie is passionate about helping Chicago communities thrive. As an Account Executive at DNAinfo Chicago, Melanie helped Chicago vendors and merchants connect with their customers and local audience. She served the Pilsen and Little Village neighborhoods by meeting with local merchants to help them meet their visibility goals through digital, mobile, and print advertising as well as social media management. Melanie brings with her 10 years of experience in business development in the technology and computer software industry. She began her career as a design teacher at a local college teaching IT directors about design fundamentals during which time she learned she had a knack for technology. Since then Melanie has won awards for top performer and best ideas. Most recently she has worked at web development firms and large tech companies like Nokia and Salesforce.com as a marketing content writer. She brings a wealth of knowledge about digital needs for web presence and social media and is excited about furthering the reach of Chicago community businesses.Melanie has lived in Chicago’s Pilsen neighborhood longer than any other place in her life and currently resides in the heart of Pilsen’s Art District. She earned a B.F.A. from Kansas City Art Institute where she was nationally recognized for academic achievement and an M.A. from Eastern Illinois University.Fun fact: To date Melanie has created over 14,000 drawings on her iPhone using mobile apps and occasionally prints a few out for display in art galleries.

Ameex USA was listed as 370 on the 2014 Inc. 500 list of the fastest growing companies in the United States, headquartered in Schaumburg, IL. Its divisions, Drupal Geeks, Joomla Geeks, and Commerce Bees provide web design services in open source software. Experience: -Provided strategy to build an inside sales team and process for Ameex and all company divisions. -Performed integrated campaigns for marketing channels using various communication media and created content for campaigns.-Drove lead generation through excellent outbound messaging for e-mail campaigns. -Provided strategic input on company's editorial calendar.

In business shaping sales and marketing strategy according to revenue goals for start-up firms in the High Tech and Creative Design industries. She has spoken recently at the Illinois Technology Association on the topic of Cold Calling for the High Tech industry and the Chicago Creative Coalition on a panel discussion for making a living in the digital decade. She has served on PR committees at the Chicago Interactive Marketing Association, MobileAppEx, and ARC Gallery in Chicago. A strong salesperson with a successful teaching background, Melanie is both a great player and a great coach, a rare combination that lends itself well to growing revenue and scaling teams for start-ups. Areas of special interest: Mobile solutions, SaaS, LMS, Contemporary art and innovative experiments in software development.SERVICES: -Strategy: Develop a detailed roadmap for your sales and marketing plan.-Training: Learn how to use key sales and marketing tools to help your business.-Coaching: Problem solving and idea generation to lead you toward a mindset of profitability.-Execution: Task fulfillment in areas critical to your sales success.DO YOU NEED?-Revenue goal setting bearing in mind the sales and marketing steps to help get you there.-Prioritization and clarification of revenue streams for your business. + New ways to seek profit.-A custom sales process built from scratch for your growing organization.-Creative new ideas for Social Media and Audience Development that impact your sales funnel.-Strategic development of long term Marketing and PR planning in sync with revenue goals.Melanie has delivered top notch services to clients in the specialty areas of healthcare, human resources, web and mobile app development. Please contact her for an initial consultation and/or list of references.

This national B2B trade show endeavored to bring together industry leading mobile developers, carriers, suppliers, manufacturers and innovators together under one roof. MobileAppEx was organized by Kolenmesse, an event planning company based in Cologne Germany. -Volunteered on the Steering Committee to provide thought leadership and assistance to help get MobileAppEx off the ground.-Co-Chaired the Audience Development Committee and created a roadmap and outlined strategy for PR and Audience outreach for MobileAppEx.-Chaired the Arts and Cultural Outreach Committee. Reached out to Chicago area arts organizations, cultural foundations and relevant non-profit organizations to serve as supporting organizations to the MobileAppEx event. -Obtained and led a team of 8 student interns provided by Illinois Institute of Technology. Enabled students to complete relevant administrative and business tasks that contributed toward business objectives.

-Added positive, human-interest focus with my own content to a technology blog with over 20,000 e-mail newsletter subscribers in the Midwest. Tasked with improving the report's negative image and negative content. -Published breaking news, feature-length interviews, opinion-based articles, produced video content, wrote headlines, and edited writing, and managed Facebook and YouTube presence.-Met real-time deadlines and generated stories quickly and accurately.-Drove thought-provoking interview sessions for feature-length stories and information less covered by other media outlets of interest to the local insider tech readership. Identified and executed local watchdog stories that took time to develop.-Coordinated volunteer staff, anonymous sources and researchers, and part-time contributors, and maintained the confidentiality of sources. Edited contributing reporters’ writing. -Attended 3-5 tech-related networking events weekly, generated new report subscribers, and conducted extensive research on start-up, innovation, and professional activities of Chicago’s high-tech industry. Published non-biased observations and scoops in event news coverage. -Fielded complaint-related calls, facilitated education on freedom of the press, defamation of character law, and The May Report’s redaction policies. -Closed inbound advertisement opportunities for ad insertions into the e-mail newsletter and independent e-mail blasts. -Advised on editorial judgment, ethics, style, and voice of the brand. The May Report, founded by Ron May (now deceased), covered Midwest biotech, nanotech, energy, IT, internet, telecom, broadband and fiber initiatives, digital divide issues, governmental and non-governmental programs to foster economic development, venture capital, angel investing, M&A deals, start-ups through the IPO stage of development, and larger firms like Motorola, IBM, and Google. http://www.themayreport.com

ARC Gallery is an internationally recognized exhibition space that has been an integral part of the Chicago art scene since its inception in 1973. Founded during the women’s movement as an alternative to the mainstream gallery system, ARC is one of the oldest co-ops of its kind in the country. ARC Gallery is a 501C3 non for profit organization. -Currently an Affiliate Member.-In charge of Web-Based Audience Development, Engagement and Retention using Twitter and Facebook and online conversations with Facebook Fans and Twitter Followers to increase national and international gallery presence. -Served as PR Manager for ARC Gallery. Provided innovative ideas and leadership around promoting exhibitions and events.-Spearheaded an effort to promote ARC Artist Members through strategic placement of custom links generating over 150 new visits to the ARC web site and related content per week. -Created exciting Twitterable messaging to gain traction, web cred, and reach niche audience through specific trending topics in the fine arts and entertainment space.-Built content strategy for Social Media,YouTube, Web Site, and PR to grow audience acquisition metrics.-Excellent public facing spokesperson at opening receptions.-Museum quality installation of art exhibits: leveling, labeling, hanging and lighting.-Participant in the Emerging Leadership Network for Artists and Chicago Artist Month. -Exhibiting Artist, Member, Co-Owner and Co-Operator, from 2002- 2004; 2009- present. Currently an Affiliate Member of ARC Gallery.

OutStart, a successful Social Business Software company, was acquired by Kenexa, an IBM company.Driving new business opportunities for OutStart's Social Business Software Division. -Conducted competitive intelligence research, created new sales messaging based on research.-In charge of driving new sales opportunities in new Social Business Software Division, served as Salesforce.com Administrator. -Created sales writing collateral for social business software product to generate new business in key accounts. -Collaborated with niche Account Executives targeting government and high tech prospects to launch effective cold calling campaigns.

The SAVO Group is a SaaS Software Company providing a platform for collaboration, sales enablement and sales effectiveness.-Helped exceed $1.2 million yearly sales quota in a two-person sales team as a Sales Development Representative for the East Coast sales territory.-Generated $750,000 in legitimate sales pipeline in Q1 of '09 for the West Coast sales territory through cold calling and appointment setting. -Received recognition as top performer in the department for appointment setting and event attendance in 2008.-Conducted intensive research on enterprise prospects to determine effective sales strategy. Efficiently stratified territory in both East and West Coasts.-Created and presented materials to show the sales department how to use campaigns for sales optimization in salesforce.com which helped increase productivity for focused cold calling efforts.-Served as salesforce.com administrator and CRM troubleshooter for sales team. Assisted with integrating applications like Hoover's and Jigsaw into CRM tool.-Worked with web vendor to integrate web site with web to lead forms in salesforce.com to handle inbound leads. -Used basic HTML to create a custom user pages with widgets using SAVO's software platform. -Voted in by peers to serve on SAVO's Guru Employee Council.

PDI Global is a Financial Services Firm once owned by H&R Block World Headquarters but is now an independent entity. -Generated $750,000 yearly in renewals and new business.-Created and maintained complex multiple sales campaigns for niche marketing publications.-Built strong relationships with financial and legal professionals for securing renewals and new business.-Gave technical input on new company-wide CRM implementation. -Won "Best Idea of the Year Award" for suggesting electronic version of tax guide order forms.

Katabat Corporation created Enterprise Software for Real Estate Broker web sites including lead generation plug-ins, registered search and exclusive preview functionality and CRM. In 2007 Katabat Corporation merged with eneighborhoods when acquired by Dominion Enterprises. -Generated over $100k in net new business for the firm.-Negotiated contracts and handled closing process. -Implemented salesforce.com for sales team and as a knowledge base for the development team. Served as Salesforce.com administrator.-Trained sales team and administrative staff, transitioned reps into new accounts. -Created PowerPoint demonstrations for all products and used Web Ex and gotomeeting.com for online conference calls. -Wrote and edited e-mail blasts, sales collateral and prospect communications.

The International Academy of Design and Technology is an accredited 4-year college specializing in Information Technology, Advertising Communications, Interior Design and Fashion Design.-Taught Color Theory, Figure Drawing, Fashion Illustration 1-3, Textiles 101, Fundamentals of Design, and Art Appreciation.-Assisted underperforming students with improving their success level though tutoring, mentoring, goal setting, confidence building, career planning and leading by example. Exercised leadership communication, classroom management, fairness in grading, and inspiring delivery of lectures. Helped college freshmen adjust to college life and college performance expectations.-Applied creative approaches to required courses including more activity based, hands on learning utilizing cutting edge technology to demonstrate design principles. -Served as a professional design tutor in the Student Learning Center and helped students with completing their coursework. -Scheduled appointments with at-risk students for academic advising and was the top appointment setter for student retention in the Academic Affairs Department. -Trained other faculty members on using student relationship database Campus 2000 (CampusVue), a system very similar to a CRM tool.

The Chicago Department of Cultural Affairs is dedicated to enhancing the cultural life of Chicago and affirming the value of the arts. It is located in the Chicago Cultural Center.-Assisted for six months with planning, promoting and obtaining artists for "Crowning Glory," a fashion event featuring multicultural hats, headwear, and ornamentation. The event took place March 10, 2004 at Preston Bradley Hall at the Chicago Cultural Center. -Called high-profile artists and designers from the Chicago area to participate and assisted them with submitting museum exhibit forms. Artists included Uma Thurman's costume designer, Dennis Rodman's hairstylist, and other cutting-edge fashion designers. -Surpassed audience attendance goals for venue that seats 500.