Curriculum Transformation:Beginning in early 2021, launched an internal team to transition from virtual instructor-led training to eLearning modules for Epic Classes.---Ambulatory Practitioner training time reduced from 8 hours to just 1.5 hours.---Front Desk 1 & 2 streamlined from 16 hours to an efficient 3 hours.---Referrals training condensed from 4 hours to a mere 1 hour.---Inpatient Practitioner sessions optimized from 4 hours to 1.5 hours.---Clinical Support… Show more Curriculum Transformation:Beginning in early 2021, launched an internal team to transition from virtual instructor-led training to eLearning modules for Epic Classes.---Ambulatory Practitioner training time reduced from 8 hours to just 1.5 hours.---Front Desk 1 & 2 streamlined from 16 hours to an efficient 3 hours.---Referrals training condensed from 4 hours to a mere 1 hour.---Inpatient Practitioner sessions optimized from 4 hours to 1.5 hours.---Clinical Support Curriculum revamped, saving valuable time—now completed in just 2 hours.Tip of the Week Campaign:---Directed a dynamic campaign for Epic users, delivering bite-sized, actionable tips each week.---Our microlearning initiative empowered physicians, team members, and new hires to maximize their Epic system usage.CentraState Ambulatory and Hospital Training and Go-Live Support:---Led the training and support for the ambulatory go-live, covering 16 sites and supporting 138 practitioners over 15 intense days.---Our hands-on guidance ensured a smooth transition and confident adoption.---Orchestrated the Epic training and support initiative during CentraState Health System’s hospital go-live.---This involved over 2200 team members across diverse roles, ensuring seamless adoption of the Epic EHR system.AtlanticHub Oracle ERP Go-Live Training and Support:---Trained and provided support to over 20,000 team members on finance, supply chain, and human Capital Management workflows.---Executed end documented team member completion of 23,439 web-based trainings (E-learnings) and 268 instructor-led sessions.Executed programs in 2023 that financially saved Atlantic Health System:$29,729 - Cybersecurity Pride Essentials Training Module$267,158 - AtlanticHub eLearning Modules$41,679 - Professional Headshots for AHS Business Leaders$189,000 - Corporate Video Production Show less

Direct the Atlantic Medical Group's Training Team leadership team, including operational oversight for Atlantic Medical Group, Primary Care Partners, and Atlantic Health Partners training and development. -Lead team of Analysts to ensure that practices are following proper workflows and meeting quality and compliance metrics in the Epic EMR. -Ensure that team fully supports and trains Epic EpicCare Ambulatory, Cadence and Prelude, Horizon Practice Plus, and the Ingenious Med charge… Show more Direct the Atlantic Medical Group's Training Team leadership team, including operational oversight for Atlantic Medical Group, Primary Care Partners, and Atlantic Health Partners training and development. -Lead team of Analysts to ensure that practices are following proper workflows and meeting quality and compliance metrics in the Epic EMR. -Ensure that team fully supports and trains Epic EpicCare Ambulatory, Cadence and Prelude, Horizon Practice Plus, and the Ingenious Med charge capture system. -Direct the Atlantic Medical Group new hire Orientations and coach the team as they develop AMG training curriculums for in service trainings. -Work closely with vendors, ISS, quality, HIM, billing and coding teams to keep projects in scope and on timeline. -Lead meetings and coordinate information gathering for optimization build tickets and training. -Document clinical system workflow to assist in Revenue Cycle Management, ICD-10 Updates, MIPS (formally known as Meaningful Use) and billing compliance. -Ensure that daily interface billing reconciliations are performed to keep systems in check.-Assist in the development and delivery of effective training to the user community and enhance proper system usage by the users -Develop documentation of test plans, end-user guides, training programs and/or other materials as necessary -Collaborate with all ISS departments to deliver weekly “What’s New” communications, downtime notification, updates and upgrade communications to the Epic Community to promote transparency between our users and the system.-Participation in the Epic Enterprise, Cadence/Prelude, and Ambulatory project implementations by providing input at kick off meetings, validation sessions, and Go-Lives as floor support.-Participation in Ambulatory Council, Steering, and Operations committee meetings. Show less

Under the general direction of the Atlantic Medical Group COO and CFO, managed the installation, operation, support and maintenance of multiple stand-alone and integrated computing systems to optimize information technology to support the work of Atlantic Medical Group. -Served as resource for the strategic direction of application software and general automation support of business processes. -Facilitated the implementation and optimization of the EMR in Atlantic Medical Group… Show more Under the general direction of the Atlantic Medical Group COO and CFO, managed the installation, operation, support and maintenance of multiple stand-alone and integrated computing systems to optimize information technology to support the work of Atlantic Medical Group. -Served as resource for the strategic direction of application software and general automation support of business processes. -Facilitated the implementation and optimization of the EMR in Atlantic Medical Group sites to drive transformation of care. -Functioned as an AMG IS leader and key point of contact for all levels of user management and staff. -Collaborated with Atlantic Health System IS Department, physicians and other AHS and AMG leaders.-Participated in developing and coordinating the strategic planning process for the implementation and rollout of EMR and associated applications at AMG practice sites. -Coordinated and communicated with AMG practice sites information related to EMR software updates and changes. -Planned, managed, and executed Go-Live rollouts throughout the AMG practices.-Assisted AMG Physicians to define optimization strategies to meet Meaningful Use Criteria.-In collaboration with Epic IT Team, assisted in identifying/planning education and training needs of staff in relation to computer skills, Epic clinical systems, new policies, and the use of technology at practice sites. -Collaborated with Epic Team, ACCESS Team, AMG Directors, AMG Practice Office Managers, AMG Coordinators, and other members of AMG leadership to ascertain and address technology competency concerns.-Established annual and long-term goals and objectives for successful implementation and optimization of EMR applications. Show less

Certified Epic Ambulatory AnalystCertified Epic Radiant Analyst Certified Epic Data Courier-Supervised the Atlantic Medical Group's Revenue Cycle EMR Support team Front End staff and CMAs with day to day issues, activities and assignments.-Developed process and training materials for go-lives. Lead meetings and coordinate information gathering for build tickets and training. -Acted as the primary support contact for the EMR and related applications at the AMG medical… Show more Certified Epic Ambulatory AnalystCertified Epic Radiant Analyst Certified Epic Data Courier-Supervised the Atlantic Medical Group's Revenue Cycle EMR Support team Front End staff and CMAs with day to day issues, activities and assignments.-Developed process and training materials for go-lives. Lead meetings and coordinate information gathering for build tickets and training. -Acted as the primary support contact for the EMR and related applications at the AMG medical office practices.-Developed process and training materials for go-lives. Lead meetings and coordinate information gathering for build tickets and training. -To the extent possible, attempts to maintain uniformity in documentation across the AMG office sites in clinical settings that have similar processes and patient populations through AMG internal EMR policies. -Developed documentation of test plans, end-user guides, training programs and/or other materials as necessary-Assisted AMG Physicians to define optimization strategies to meet Meaningful Use Criteria.-In collaboration with Epic IT Team, assists in identifying/planning education and training needs of staff in relation to computer skills, Epic clinical systems, new policies, and the use of technology at practice sites. -Collaborated with Epic IT Team, AMG Practice Coordinators, and other members of AMG leadership to ascertain and address technology competency concerns. -Worked closely with vendors, ISS, billing and coding teams to keep projects in scope and on timeline-Coordinate and communicate with AMG practice sites and vendors information related to EMR software updates and changes, support and current initiatives. Show less

Certified Epic Ambulatory AnalystCertified Epic Radiant Analyst Certified Epic Data CourierProvided system administration support of practice management systems for all AHS entities. -Performed site visits to practices upon assignment to ensure proper workflows are followed in both Epic electronic medical records system and Ingenious Med charge capture system. -Performed Revenue Cycle daily/weekly/and monthly reports and data analysis. -Maintained Revenue Cycle… Show more Certified Epic Ambulatory AnalystCertified Epic Radiant Analyst Certified Epic Data CourierProvided system administration support of practice management systems for all AHS entities. -Performed site visits to practices upon assignment to ensure proper workflows are followed in both Epic electronic medical records system and Ingenious Med charge capture system. -Performed Revenue Cycle daily/weekly/and monthly reports and data analysis. -Maintained Revenue Cycle special projects that are assigned as needed and provide updates upon request. -Worked with vendors and ISS to support billing and coding teams with system issues. -Performed system workflow retraining and distribute training materials to practices with special focus on proper documentation methods, charge capture workflows, and billing systems compliance. -Ensured that daily interface billing reconciliations are performed to keep systems in check.-Delivered effective training and elbow support to the user and provider community and enhance proper system usage by the users and providers. Show less

Position Impact: The Mentorship Community Chair plays a crucial role in fostering professional growth and development within the ACHE-NJ community.Position Responsibilities:-Develop and implement a comprehensive mentorship program that aligns with the needs and goals of ACHE-NJ members.-Identify potential mentors and mentees, facilitate pairings, and monitor progress.-Organize mentorship events, workshops, and networking opportunities.-Collect feedback from participants to… Show more Position Impact: The Mentorship Community Chair plays a crucial role in fostering professional growth and development within the ACHE-NJ community.Position Responsibilities:-Develop and implement a comprehensive mentorship program that aligns with the needs and goals of ACHE-NJ members.-Identify potential mentors and mentees, facilitate pairings, and monitor progress.-Organize mentorship events, workshops, and networking opportunities.-Collect feedback from participants to continuously improve the program.-Collaborate with other committee members to integrate mentorship initiatives into overall chapter activities. Show less

The New Jersey Regent’s Advisory Council assists the American College of Healthcare Executives in program planning, recruitment, advancement, developing nominations for College awards, monitoring College business, and developing annual plans and goals for The Association.

-Collaborate with the President and Board of Directors on strategic planning and governance-Lead the Corporate Sponsorship Committee and present its proposals to the Board for approval-Undertake additional responsibilities as assigned by the President or Board of Directors

Certified EPIC Radiant Application AnalystCertified EPIC Data Courier AnalystProvide analysis, design, and support of clinical systems, including building, testing, implementation and on-going support primarily on Radiant project, however, assisted in Ambulatory and CPOM "Go-Lives" floor support.Built and took ownership of the following Epic INI’s for the Radiant build: Category Lists, DEP – Departments, E2R – Roles, EAP – Procedures and Charges, ECL – Security… Show more Certified EPIC Radiant Application AnalystCertified EPIC Data Courier AnalystProvide analysis, design, and support of clinical systems, including building, testing, implementation and on-going support primarily on Radiant project, however, assisted in Ambulatory and CPOM "Go-Lives" floor support.Built and took ownership of the following Epic INI’s for the Radiant build: Category Lists, DEP – Departments, E2R – Roles, EAP – Procedures and Charges, ECL – Security Classifications, EDP – Procedure Categories, EMP – Users, HRX – Reports, IIT – Identity Types, LPF – Preference Lists, LQL & LQF – Questions and Questionnaires, PLS – Scheduling Pools, Templates, PRC – Visit Types, SER – Providers & Modalities.Document system architecture design and clinical system workflow Participate in change control process to ensure system changes are consistent with system's database and ensure patient safetyCoordinate user groups and project teams, organize and manage conference calls and meetings and maintain minutes and follow-up logsAssist in the development and delivery of effective training to the user community and enhance proper system usage by the users Perform technical resource support and provide input into project team organization to ensure successful project implementationDevelop documentation of test plans, technical documentation, end-user guides, training programs and/or other materials as necessaryProvide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives Responsible for maintaining user, security classes, roles and other security related master filesAssumed the lead of Sherlock meetings with EPIC technical resource to assist with issue resolution from vendor, including keeping abreast of Patient Safety issues identified by EPICCarry out day-to-day maintenance and support of the EPIC Radiant module on a 24-hour on-call basis Show less