Melanie Baxter, Ms Email & Phone Number

Houston, Texas

Houston, Texas

Manage all brand standards. Write curriculum, facilitate, and implement all new-hire training.Facilitate all client service training for core locations and for all domestic and international locations.Manage all public relations. Manage all client relations. Sell and maintain all corporate accounts including Memorial Hermann, Texas Children’s Hospital, Transwestern, and Alvarez & Marsal. Compose all internal staff communications. Compose and present all communications training for core staff and all franchisees and their respective staff members.Manage Community Leader, Studio Leaders, and all front desk personnel.

Houston, Texas Area

Design and implement wellness programming to assist HumanaVitality members with wellness engagement serving 55,000 members in the Houston area. Lead wellness initiatives within the team to implement unique strategies to customize wellness programming to meet the individual needs of each member. Work with broker agencies to establish understanding of HumanaVitality and wellness goals and strategies. Partner with vendor liaisons to host personalized events for member groups (5Ks, fun runs, family field days, etc.). Act as member of the internal wellness and volunteer committee.

Houston

Manage over 90 accounts in Houston and surrounding areas. Establish new accounts and maintain new and current customer relationships for large-scale accounts and Fortune 100 and 500 companies. Introduce new products and product lines to new and existing accounts. Train all corporate management on products and sales goals. Facilitate multiple monthly presentations on all lines represented. Represent all brokerage lines at national wellness conferences and fairs. Partner with Vitamin Angels and Best Buddies America to secure donations of wellness care to children and adults in need, nationally. Consistently exceed quota for new and existing accounts and revenue generated.

Sold management and event services to prospective clients. Managed all client relationships with corporate and community accounts. Coordinated all contracted, large-scale and non-profit community events including the Riverstone (Johnson Development) Annual Heart and Sole 5K benefiting the Fort Bend Women's Center and Fort Bend Seniors, the Sienna Plantation (Johnson Development) Health and Wellness Fair, The Johnson Development Annual Blood Drive, the Riverstone Annual Toy Drive benefiting the Salvation Army and the Riverstone Annual Food Drive benefiting Fort Bend Seniors. Trained all corporate executive groups including Crown Castle International, Johnson Development and Cassidy Turley. Offered nutritional counseling and coaching to all contracted corporate groups. Opened multiple new accounts during tenure, establishing a quota for the role.

Trained all new hires regarding company policies and sales goals. Trained and worked with every level of management to ensure proper and successful communication with all employees. Handled all corporate communication with Central U.S. Region. Managed sales and client satisfaction of Houston district and surrounding areas. Opened new stores every quarter nationally. Facilitated bi-monthly training presentations to groups of 200 plus participants on topics including sales, internal and external communications, and client satisfaction. Member of curriculum development team, specializing in learning styles and presentation skills.

Spokeswoman for organization. Handled all media relations, press releases and media coverage. Presented organization’s mission on several weekly news broadcasts and print journalism. Developed new relationships with media outlets and strengthened existing relationships. Prepared all written materials for non-profit agency including website text, newsletters, humane education curriculum and communications with the media. Tracked press coverage and inquiries, wrote pitch letters, developed PR and marketing strategies and planned and executed all large-scale and small-scale annual special events. Managed Development Team staff. Recruited and retained over 700 volunteers and planned all events and education and training for volunteer program. Reviewed and applied for all grants related to events and funding, exceeding fundraising goal every year during tenure.

Trained all of corporation’s new hires and management regarding corporate mission, policies, and communication. Managed and facilitated Communications Skills workshops for all management and leadership teams. Coordinated all lectures and print materials for presentations. Presented to large groups monthly regarding sales, communications and job success. Member of the curriculum development team focusing on effective managerial skills and communications to aid in employee retention and improved employee job satisfaction.

Education record

Master Of Science (M.S.), Exercise Science And Health Promotion, 3.85

Activities and Societies: Sports Psychology Society Member, Dean's List (2013, 2014, 2015)

Bachelor Of Science (Bs), Sport Management, Exercise Science, 3.65

Activities and Societies: Sports Psychology Society Member, Dean's List (2013, 2014, 2015)