I have more than 10 years of experience in customer service and customer care, so I have gained great communication skills, empathy and patience to propose solutions that are beneficial for both the company and the customer. I consider myself a person with analytical skills, proactive and dynamic character, focused on continuous learning.I studied Tourism at the University of San Martin in Argentina, then I began my career in 4 and 5 star hotels of the hotel company HN HOTELS and Boutique hotels, in positions such as receptionist and Guest Service, always focused on improving the guest experience anticipating their arrival, which has given me the skills to perform successfully in relation to the service.In the last three years my great challenge was to apply my vocation of service this time focused on digital communication channels, so I have dedicated myself to training in digital marketing, communication and online service. I obtained my first job as Community Manager in social networks, and in my last job in the Department of Communication and Digital Marketing in the Graphic Textile N°1 in Latin America; Artecolor Visual SRL, as responsible for the digital strategy and content creator for social networks.Today I am Social Media Manager and I am dedicated to improve and grow the different communication channels. My mission is to help people, companies and sales teams to market their products or services with the resources they have, building a community.